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ZDNet Resources
- Why Google, Yahoo and Microsoft should worry about Countrywide's takeover
- Update: Countrywide Financial is being acquired by Bank of America and when the deal closes the second largest Web advertiser will disappear. It's highly unlikely that Bank of America will spend so lavishly on online advertising. Most folks know that mortgage giant was on the ropes. Bankruptcy...
- Tags: Bank, Bank Of America Corp., Google Inc., Advertisement, Yahoo! Inc., Microsoft Corp., Online Advertising, Larry Dignan
- Blog posts 2008-01-11
- SiteKey phish demonstrated against BofA
- SiteKey phish demonstrated against BofAThoughts from a long-term RSA consultant:1. RSA only sells the Passmark image-based two-way authentication module as part of its Adaptive Authentication package, which -- as Richard noted -- includes a risk-analysis engine which would likely identify this type of transaction as worthy of further scrutiny, perhaps...
- Tags: Financial services, security, authentication, RSA Security Inc., bank, Bank of America Corp.
- Discussion threads 2007-04-16
- Banks rated for ID theft
- Banks rated for ID theftMy ID was stolen by a BofA EmployeeA credit card account was opened in my name by a BofA employee when I went in to make a deposit, without my knowledge or consent, and I am still fighting to get this removed from my credit report...
- Tags: Financial services, God, Bank of America Corp., bank, identity theft, Florida Commerce Credit Union
- Discussion threads 2006-09-26
- Yo Lance (at BofA). I've got your one in a million (wrongly processed checks)
- Last July, I caught Lance Truman on a Bank of America TV commercial talking about how important the company's IT was to its success. In that commercial and speaking of the banks check processing, Truman says "one error in a million is simply unacceptable." I've already pointed...
- Tags: Bank of America Corp., Lance Truman, bank
- Blog posts 2006-05-05
- Banks do battle with debit-card fraud
- Banks do battle with debit-card fraudI am a proud customer of Bank of America.I really love it a lot and what Bank of America has to offer is great! While I don't have a credit for signing up with Verizon Wireless when ordering Palm Treo 700w because I only have...
- Tags: Litigation, Financial services, Bank of America Corp., bank
- Discussion threads 2006-03-16
- Will BofA's SiteKey thwart phishing attempts?
- If they haven't noticed already, customers of Bank of America's online banking services will start getting prompted to enter what the financial institution is referring to as "sitekey" information. The last time I wrote about BofA see BofA TV ad explains why IT matters, it took over a week...
- Tags: financial, Bank of America Corp., financial company, e-mail, phishing
- Blog posts 2006-02-13
- Bank of America cancels numerous debit cards
- Bank of America cancels numerous debit cardsThe REAL question is"The question is, would we rather risk inconveniencing customers and protect their information and accounts, or do we just do nothing?"Actually, the real question is why are you in this position in the first place? If real security was a priority...
- Tags: Financial services, REAL QUESTION, debit card, card, Bank of America Corp., Visa Inc., security, bank
- Discussion threads 2006-02-10
- Top US online banks: Wells Fargo, Citibank, Bank of America
- Watchfire GomezPro ranked US online banks on services provided.Wells FargoCitibankBank of AmericaE*TradeHuntington.comFirst NationalHSBCUS BankChaseWachovia
- Tags: bank, Wells Fargo & Co., Bank of America Corp., Citigroup Inc.
- Blog posts 2006-01-06
- Berlind vs. Carr: BofA's TV-advertised IT-advantage falls flat on its face
- Berlind vs. Carr: BofA's TV-advertised IT-advantage falls flat on its faceI wish IT *didn't* matter as much...Holy heck, David, IT was supposed to help, not hinder. Now, it *daily* gets in the way. The number of ways that IT just doesn't work right on a daily...
- Tags: Financial services, Bank of America Corp., bank, information technology
- Discussion threads 2005-07-29
- Berlind vs. Carr: BofA's TV-advertised IT-advantage falls flat on its face
- Perhaps proving that IT really does matter (and that it can't deliver on the promise it makes in one of its TV commercials), Bank of America is currently experiencing a disruption to its direct deposit operating. Last week, I wrote up a blog entry (see BoA TV ad explains why...
- Tags: Bank of America Corp., BoA TV ad
- Blog posts 2005-07-29
- Bank of America loses a million customer records
- Bank of America loses a million customer recordsGuess what?If this crap continues, we're going to see a pack of draconian laws which will make some folks VERY uncomfortable.Whoopee DoYou think this is bad? Millions more records like this are being housed on outsourced service providers. You think foreign...
- Tags: Financial services, Banking, Insurance, bank, security, Bank of America Corp.
- Discussion threads 2005-02-25
- NICE Systems Case Study: Bank of America
- The Bank of America contact center infrastructure is 10,000 agents strong with 33 sites that handle a combined 78 million calls annually. Earlier, the bank sites used a combination of automated workforce management systems and manual processes. The workforce management structure was not leading to the results that they needed...
- Tags: Bank, Bank Of America Corp., NICE Systems Ltd., Bank Of America Contact Center Infrastructure, Workforce Management, Recruitment & Selection, Human Resources
- Case studies
Additional Resources
- Hoping for AppleTV update at Apple's notebook event
- The clock is ticking toward the big Apple event - you know, the one where the company is expected to announce the sub-$1,000 notebook and/or a new design to the MacBook line and/or the move into Nvidia's graphics chipset and/or something altogether different. (Dontcha just love the Apple rumor mill?)...
- Tags: Notebook, HDTV, Apple Inc., Apple TV, TVs, Tv & Home Theater, Personal Technology, Home Entertainment, Sam Diaz
- Blog posts 2008-10-13
- IT warning: Turbulence ahead
- The technology budget is on the skids. The business types don't quite get IT (and by the way you don't get them either). And amid all this turmoil all you have to do is keep your infrastructure humming and solve the 25 most contentious business-technology issues by the first half...
- Tags: CIO, Information Technology, Gartner Inc., Strategy, Management, Larry Dignan
- Blog posts 2008-10-13
- Why MySpace's MyAds won't be the next Google AdWords
- When it comes to online advertising everybody wants to be the next Google, and News Corp-owned MySpace is no exception. Today the company rolled out its latest advertising platform called MyAds, designed to service "individuals and small businesses" rather than the big name brands that the social networking site's existing...
- Tags: Google Inc., Advertisement, Google AdWords, MySpace, Steve O\'Hear
- Blog posts 2008-10-13
- DOJ backs off ATI
- More good news for AMD. The Department of Justice has officially closed its antitrust investigation into ATI, the graphics chipmaker it bought in 2006. The Justice Department was investigating practices in the hot-and-heavy battle between ATI and Nvidia. Coverage at PCWorld. AMD announced last week saw its...
- Tags: ATI Technologies Inc., U.S. Department Of Justice, Advanced Micro Devices Inc., Manufacturing, Richard Koman
- Blog posts 2008-10-13
- Gartner's worst case for 2009 IT budgets isn't so bad
- Gartner has revised its 2009 IT budget prognostications, a move that isn't surprising, but the firm's projections could be a lot worse. Peter Sondergaard, senior vice president of research at Gartner, outlined the research group's new projections in his opening keynote at the Gartner Symposium ITxpo in...
- Tags: IT Budget, Information Technology, Gartner Inc., Strategy, Management, Larry Dignan
- Blog posts 2008-10-13
- Six money-saving secrets to help stretch your tech budget
- The recent collapse of worldwide financial markets has everyone on edge. If you're like most people, tough times have you looking around at ways to cut back on spending. You might be tempted to impose a freeze on all new purchases of hardware and software, but that draconian strategy only...
- Tags: Software, Dell Computer Corp., PC, Microsoft Office, Discount, Product, Price, Tools & Techniques, Desktops, RSS, Management, Hardware, Internet, Ed Bott
- Blog posts 2008-10-12
- Are there really 750 million mentally ill?
- Are there really 750 million mentally ill?Not hard to believe at all...just walk down a street or watch people as the are driving... hell look at some of the posters here!LoverockMike Cox (although he is probably the most sane...)Anton PhiladoryeShade TreeMike FarinaHey wait a minute... I see a trend here....
- Tags: flute, Messiah
- Discussion threads 2008-10-10
- NSA and phone sex: Eavesdroppers listened to intimate conversations
- NSA and phone sex: Eavesdroppers listened to intimate conversationsThis could help the economy...The government should burn the recorded conversations to CDs and sell them. :-)NSA and phone sex: Eavesdroppers listened to intimate conversationsHrmmm I wonder if they are hiring?More lies from the Bush administration.http://www.signonsandiego.com/uniontrib/20060102/news_1n2bush.htmlIt only counts because AMERICANS are...
- Tags: Telecom & Utilities, phone sex, NSA, Eavesdroppers, phone
- Discussion threads 2008-10-10
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