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	<title><![CDATA[aviva plc. Resources | ZDNet]]></title>
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	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to aviva plc.]]></description>
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		<title><![CDATA[Live Webcast: Process Improvement is Everyone's Business]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1182975]]></link>
		<description><![CDATA[Two years ago, Aviva kicked off an initiative, 'One Aviva', to provide a single way of working across the organization. Their strategy was to enable policy by providing regulatory and legislative compliance to ensure robust processes and controls are in place. The goal was simply to provide a 'single version...]]></description>
		<s:doctype><![CDATA[Webcasts]]></s:doctype>
		<pubDate>Wed, 11 Nov 2009 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/lombardi+software+inc..html"><![CDATA[Lombardi Software Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/webcast.html"><![CDATA[Webcast]]></category>
		<category domain="http://updates.zdnet.com/tags/aviva+plc..html"><![CDATA[Aviva Plc.]]></category>
		<category domain="http://updates.zdnet.com/tags/process+improvement.html"><![CDATA[Process Improvement]]></category>
		<category domain="http://updates.zdnet.com/tags/quality.html"><![CDATA[Quality]]></category>
		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
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		<title><![CDATA[Aviva Insurance Company, ZAO Processes Claims Five Times Faster With Integrated Data Warehouse]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1200083]]></link>
		<description><![CDATA[Aviva Insurance Company wanted to ensure the company uses the same data and data standards across multiple sites and systems and provide claims handling agents with access to instant, accurate information to accelerate the processing time of insurance claims. The challenge was to reduce effort involved in management reporting and...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Sun, 01 Nov 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/data+warehouse.html"><![CDATA[Data Warehouse]]></category>
		<category domain="http://updates.zdnet.com/tags/insurance+company.html"><![CDATA[Insurance Company]]></category>
		<category domain="http://updates.zdnet.com/tags/aviva+plc..html"><![CDATA[Aviva Plc.]]></category>
		<category domain="http://updates.zdnet.com/tags/insurance.html"><![CDATA[Insurance]]></category>
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		<category domain="http://updates.zdnet.com/tags/business+operations.html"><![CDATA[Business Operations]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+insurance.html"><![CDATA[Corporate Insurance]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">AV</category>
		<category domain="tickers">AV</category>
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		<title><![CDATA[Aviva Reduces Cost of IT Estate After Implementing Management Solution]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=1200129]]></link>
		<description><![CDATA[United Kingdom - based Aviva wanted to rationalise the number of software management systems in line with the company's aims of reduced IT costs and greater effectiveness. With Microsoft Services Premier Support and a designated Technical Account Manager TAM, Aviva deployed Microsoft System Center Configuration Manager 2007 across its network...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<pubDate>Thu, 01 Oct 2009 00:00:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/aviva+plc..html"><![CDATA[Aviva Plc.]]></category>
		<category domain="http://updates.zdnet.com/tags/microsoft+corp..html"><![CDATA[Microsoft Corp.]]></category>
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		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">AV</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">MSFT</category>
		<category domain="tickers">AV,MSFT</category>
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		<title><![CDATA[HP: EDS wins outsourcing pact; Eyes printing expansion]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=13712]]></link>
		<description><![CDATA[HP on Monday unveiled a flurry of announcements including a win for its EDS services unit and a bevy of new printer options.Â     On the enterprise of HP's business, the company said it won a 10-year, $1 billion data center services contract from Aviva, a large U.K....]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 02 Mar 2009 06:07:11 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/hewlett-packard+co..html"><![CDATA[Hewlett-Packard Co.]]></category>
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		<category domain="http://updates.zdnet.com/tags/outsourcing.html"><![CDATA[Outsourcing]]></category>
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		<category domain="http://updates.zdnet.com/tags/printing.html"><![CDATA[Printing]]></category>
		<category domain="http://updates.zdnet.com/tags/document+management.html"><![CDATA[Document Management]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">AV</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">EDS</category>
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		<title><![CDATA[3Com Case Study: Aviva Life Insurance Company (USA)]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=110417]]></link>
		<description><![CDATA[A subsidiary of Aviva plc, one of the 10 largest insurance groups in the world, Aviva Life Insurance has grown quickly to become a leader in the annuity and life insurance industry. By 2002, however, the insurer's growth had overtaxed the capabilities of the Avaya PBX systems it inherited in...]]></description>
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		<category domain="http://updates.zdnet.com/tags/aviva+plc..html"><![CDATA[Aviva Plc.]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">AV</category>
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		<title><![CDATA[Pitney Bowes Case Study: Aviva Canada Inc.]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=132469]]></link>
		<description><![CDATA[Aviva Canada Inc. is one of the leading property and causality insurance groups in Canada, with annual written premiums of close to $3 billion. To manage the extensive volume of mail and shipments, Aviva Canada was using several different and independent shipping systems, each linked to a different carrier with...]]></description>
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		<category domain="http://updates.zdnet.com/tags/document+management.html"><![CDATA[Document Management]]></category>
		<category domain="http://updates.zdnet.com/tags/content+management.html"><![CDATA[Content Management]]></category>
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		<title><![CDATA[Aviva Life Insurance Company Selects HEAT and Creates Customized Reports With KPIs to Measure Performance of the Delivery of Operational IT Services]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=166431]]></link>
		<description><![CDATA[Aviva Life Insurance Company Aviva is the U.S. subsidiary of Aviva plc, the world's oldest continuously operating insurance group and a leader in the arena of global financial services. As a growing business, Aviva required a trouble ticket system which would allow them to log, track and respond to technical...]]></description>
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		<category domain="http://updates.zdnet.com/tags/life+insurance.html"><![CDATA[Life Insurance]]></category>
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		<category domain="http://updates.zdnet.com/tags/sma+management+systems.html"><![CDATA[SMA MANAGEMENT SYSTEMS]]></category>
		<category domain="http://updates.zdnet.com/tags/aviva+life+insurance+company.html"><![CDATA[Aviva Life Insurance Company]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">AV</category>
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		<title><![CDATA[Aviva Life Insurance Relies on the NetApp Unified Storage Approach]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=305133]]></link>
		<description><![CDATA[Aviva Life Insurance Company India Pvt. Ltd., one of India's leading private life insurance companies, serves customers from 106 offices across the country. The company wanted to consolidate MS SQL applications to improve operational efficiency and ensure scalability for rapid growth. The company also wanted to improve storage utilization and...]]></description>
		<s:doctype><![CDATA[Case studies]]></s:doctype>
		<category domain="http://updates.zdnet.com/tags/aviva+plc..html"><![CDATA[Aviva Plc.]]></category>
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		<category domain="http://rss.financialcontent.com/stocksymbol">AV</category>
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