average revenue per user

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Increasing ARPU and Customer Retention With Hosted Business Application Services

WebCentral employs 200 people and has offices in Brisbane, Queensland and Sydney, New South Wales. A brand within the Melbourne IT Group, WebCentral offers a broad range of services and hosts more than 80,000 Web sites and domains. In the face of mounting competition, WebCentral wanted to find ways to...

Tags: Average Revenue Per User, Business Application, Customer Retention, WebCentral, Smb/Sme

Case studies 2007-03-01

Average monthly revenue from broadband business user was $15.40 in 2004

Average revenue per user ARPU has fallen slightly for business broadband users during 2004, from $17 to $15.4 per month. This fall is largely explained by reducing our estimate for security ARPU in less-developed countries. As business users start to subscribe to multiple value-added services, Point Topic expects ARPU to...

Tags: Average Revenue per User, revenue

Blog posts 2005-08-17

Hot spots in Asia: good growth, little money

The average revenue per user ARPU for public WLAN access and the overall revenue the business generates for telecom companies will be tiny compared with Internet access revenue, and will continue to remain so until 2008, said IDC. Though the current monthly ARPU is only about $8, subscriber numbers are...

Tags: average revenue per user, revenue

Blog posts 2003-12-05

Additional Resources

Figuring the value of software

Shallow, trivial analysisThis is a shallow, trivial analysis. You claim that ERP is 143 times the cost per user than SuccessFactors. You offer no proof of this claim, using the list price of a perpetual license for ERP compared to your calculation for the average revenue per customer's employee for...

Tags: Enterprise resource planning (ERP), Software as a Service (SaaS), Enterprise software, Operational planning, software, ERP, SuccessFactors Inc., software-as-a-service

Discussion threads 2009-11-02

Figuring the value of software

Phil Wainewright's discussion about the cost of running highly scalable SaaS applications like SuccessFactors comes at the right time. He says: Speaking in the opening keynote of SIIA OnDemand in San Jose this morning, SuccessFactors CEO Lars Dalgaard let slip a statistic that set several...

Tags: Software, Software-as-a-service, SuccessFactors Inc., SAP AG, Phil Wainewright, Software As A Service (SaaS), Managed Hosting, Cloud Computing, Emerging Technologies, Dennis Howlett

Blog posts 2009-11-02

Needles and haystacks: Balancing precision and recall

Attivio's Sid Probstein says for traditional search, the conventional model is to return many results to get high recall; somewhere in there are the right answers. But what if you want a more precise answer? Commentary - These terms are bandied about in most every...

Tags: Recall, Pregnancy, Attivio, Spam Email, E-mail, Cyberthreats, Spam, Online Communications, Security, Spam And Phishing, search, Sid Probstein Attivio, Special to ZDNet, Sid Probstein Attivio, Special to ZDNet

News items 2009-10-29

Revisiting RIM: Are the enterprise storm clouds brewing?

In the context of the scenario...it could very well come down to iPhone v. RIM. If, as posited, businesses adopt a BYOP model. That kind of thing doesn't matter what wireless network your using, if they'll open exchange up for you to hook your iPhone to. Which may - and...

Tags: Smart phones, Handhelds, data plan, Apple iPhone, AT&T Corp., BIS, RIM BlackBerry, Verizon Communications Inc., Research In Motion Ltd.

Discussion threads 2009-09-30

Discounted Cash Flow Analysis Calculator 2.0 (Windows)

Discounted Cash Flow Analysis Calculator helps you with capital budgeting by simultaneously evaluating the cash flow series of 14 projects against 5 different discount rates per project. For each of 14 cash flow series, Discounted Cash Flow Analysis Calculator performs the following calculations: Initial Investment, Smallest Cash Flow, Largest Cash...

Tags: Analysis, Wheatworks Software, Cash Flow Series, Personal Finance, Microsoft Windows, Operational Accounting, Financial Services, Operating Systems, Software, Finance

Software downloads 2009-09-21

Will new Motorola Google phone Cliq?

For carriers, the key question remains the data load this phone delivers, and the money they might make from that data. It's called ARPU -- average revenue per user. But these days it should called ABPU -- average bandwidth per user. by Dana Blankenhorn

Tags: Google Inc., Phone, Motorola Inc., Telecom & Utilities, Dana Blankenhorn

Blog posts 2009-09-11

Reports: China Unicom to sell iPhone

China Unicom said today that it reached a three-year agreement to sell the Apple 3G and 3GS in China, a deal that not only brings the popular smartphone to the most-populated nation on the planet but also gives the No. 2 wireless carrier a chance to gain market share against...

Tags: Apple iPhone, China Mobile Ltd., China Unicom, 3G, Cellular Phones, Smart Phones, Wireless And Mobility, Handhelds, Consumer Electronics, Personal Technology, Hardware, Sam Diaz

Blog posts 2009-08-28

T-Mobile: Churn up from a year ago but myTouch 3G may change that

T-Mobile said Thursday that it added 325,000 net customers in its second quarter, but a contract churn rate of 2.2 percent, up from 1.9 percent a year ago is a trouble spot. T-Mobile said that its new Android-powered myTouch 3G and a distribution pact with RadioShack gives it "opportunities for...

Tags: T-Mobile, 3G, Cellular Phones, Wireless And Mobility, Consumer Electronics, Personal Technology, Larry Dignan

Blog posts 2009-08-06

Sprint increases bet on prepaid; Buys Virgin Mobile USA

Sprint Nextel on Tuesday said it acquired Virgin Mobile USA in a stock swap worth about $483 million. The move is designed to cement its growing position in prepaid calling plan market. Sprint already owns 13.1 percent of Virgin Mobile. In a statement, Sprint said it plans...

Tags: Virgin Mobile, Virgin Mobile USA, Sprint Communications, Branding, Wireless And Mobility, Marketing, Larry Dignan

Blog posts 2009-07-28

Verizon keeps wireless churn lead in second quarter; Palm Pre coming 2010

Verizon delivered second quarter results Monday that were a bit better than expectations, but the company added fewer net wireless customers than some analysts expected.  Verizon's wireless churn rate continues to lead the industry. In addition, Verizon also confirmed that it will add the Palm Pre to its lineup early...

Tags: Revenue, Alltel Corp., Palm Inc., Verizon Communications Inc., Verizon Wireless, Wireless, Palm Pre, Operational Accounting, Wi-Fi, Finance, Wireless And Mobility, Larry Dignan

Blog posts 2009-07-27

The coming wireline business implosion (and how you'll wind up paying for it)

Is the wired telecom business just as doomed as beleaguered automakers like GM and Chrysler and the newspaper industry? It's quite possible a few years down the line. And this wireline fallout will have ramifications well beyond the usual suspects such as AT&T and Verizon. Simply put, cutting the...

Tags: Bailout, Business, Craig Moffett, Finance, Financial Planning, Free Trade, Larry Dignan, Network, Networking, Personal Finance, Phone, Taxes, Telecom & Utilities, Telecommunications, Telecommunications Company, Telephony, Verizon Communications Inc., Wireline

Blog posts 2009-05-18

AT&T and Verizon: Is the smartphone growth train slowing?

J.P. Morgan analyst Mike McCormack raised a bit of a ruckus with a downgrade of AT&T and Verizon largely based on "on deteriorating wireless fundamentals, specifically in the higher value postpaid subscriber base of each company." For those of us following the wireless sector McCormack's downgrade of...

Tags: Smart Phone, Verizon Communications Inc., AT&T Corp., Carrier, Wireless, Subscriber Growth, Smart Phones, Wi-Fi, Wireless And Mobility, Consumer Electronics, Personal Technology, Larry Dignan

Blog posts 2009-05-08

Wireless churn wars: T-Mobile lags the pack

T-Mobile's prepaid churn rate was 2.3 percent in the first quarter, dropping it to last place among the leading wireless carriers.  The churn rate, delivered in T-Mobile's first quarter results, was quite a turnabout compared to a year ago when the wireless carrier came in with a...

Tags: T-Mobile, Wireless, Wi-Fi, Wireless And Mobility, Larry Dignan

Blog posts 2009-05-07

SAP software revenue skids in first quarter; Maintenance terms tweaked

SAP's first quarter software revenue---an indicator of maintenance and services health skidded 33 percent due to a "difficult operating environment" and a tough year ago comparison. Meanwhile, SAP altered its maintenance pricing plans to allay customer concerns.  SAP on Wednesday reported first quarter net income of €204...

Tags: Software, Revenue, Customer, SAP AG, Dennis Howlett, Vinnie Mirchandani, Upgrades, Tools & Techniques, Operational Accounting, Management, Finance, Larry Dignan

Blog posts 2009-04-29

Verizon's first quarter better than expected; Alltel makes it largest U.S. wireless player

Verizon delivered a solid quarter as the company added wireless customers at a rapid clip and continued to land FiOS Internet and TV customers. Like rival AT&T, Verizon is proving to be recession resistant. Verizon on Monday reported first quarter net income of $3.2 billion, or 58...

Tags: Revenue, Alltel Corp., Verizon Communications Inc., Wireless, Mergers & Acquisitions, Corporate Law, Wi-Fi, Operational Accounting, Wireless And Mobility, Investment, Finance, Business Operations, Larry Dignan

Blog posts 2009-04-27

Washington state rejects open source

Washington state rejects open sourcePerfect example...Of what loibiest have the power to do. MS gets the big guys in their pocket. And then those big guys could care less if they lose half their workforce so long as they get whatever MS promised them.Just what problem is he trying to...

Tags: Washington State, open source, Microsoft Corp., Dressel

Discussion threads 2009-04-17

Boom in Mobile Data Creates Backhaul Urgency

In their bid to improve their profitability and maintain their competitiveness, many mobile operators are rolling out new services meant to generate revenue and increase usage. Unfortunately, the average revenue per user ARPU from new services does not offset the rising capital and operating expense (CAPEX/OPEX) of meeting increased capacity...

Tags: Mobile Operator, Lucent Technologies Inc., Mobile, Alcatel, Advertising & Promotion, Manufacturing, Marketing

White papers 2009-02-12