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- On the Road to the 2006 FIFA World Cup Germany: A Continuing Tradition of Excellence
- As official convergence communications provider for the 2006 World Cup in Germany, Avaya is one of a handful of partners that have proven themselves able to rise any challenge and meet the uncompromising performance standards of the Federation Internationale de Football Association FIFA. The company wanted to provide secure around-the-clock...
- Tags: FIFA, Avaya Inc., World Cup, Performance Management, Advertising & Promotion, Business Structures, Wi-Fi, Wireless, Human Resources, Workforce Management, Marketing, Finance
- Case studies
- The 2006 FIFA World Cup Germany: A Celebration of Excellence
- Avaya is proud to have been the Official Convergence Communication Provider of the 2006 FIFA World Cup Germany. The challenge was to design, implement and manage an ultra reliable and secure, high-capacity converged communications network for over 200,000 total end-users in a rapidly changing, maximum-visibility global environment. The solution tot...
- Tags: FIFA, Avaya Inc., World Cup, Team Management, Wi-Fi, Wireless, Management
- Case studies
- The 2006 FIFA World Cup Germany: Flexibility and the Competitive Advantage
- Avaya was one of a handful of providers as Official Convergence Communication Provider of the 2006 FIFA World Cup Germany. The challenge was to provide highly flexible, easy to deploy and manage converged communications for the German Football Local Organising Committee LOC - one of the driving forces behind the...
- Tags: Germany, Competitive Advantage, FIFA, Avaya Inc., World Cup, VOIP, Telecommunications, Networking
- Case studies
- The 2006 FIFA World Cup Germany: Mobility and the Competitive Advantage
- Since becoming a trusted FIFA World Cup partner in 2001, Avaya has helped bring the excitement of the world's most popular sport to an estimated total global audience of 30 billion fans. The challenge was to provide ultra secure around-the-clock voice and data communications for over 20,000 on-the-move end-users in...
- Tags: Competitive Advantage, FIFA, Mobility, Avaya Inc., World Cup, Business Structures, Team Management, Strategy, Finance, Management
- Case studies
Additional Resources
- FIFA 09 demo (exe)
- Step onto the pitch and play professional football your way in FIFA 09. Live the fantasy of playing as a professional player. FIFA 09 on PC has been customized and designed exclusively for the platform. The gameplay engine features year-on-year improvements, delivering the detail demanded by football fans.FIFA 09 features...
- Tags: PC, FIFA, Football, Mice, Desktops, Hardware, Peripherals
- Software downloads 2008-09-15
- CTP Prep Course
- Instantly save $300 off the standard course price when you register on TechRepublic or ZDNet! Offer ends October 31, 2008.View Available Dates and LocationsIn this three-part, lecture-only course, you will learn the fundamentals of data networking, telephony networking, and convergence technologies while preparing for the Convergence Technologies Professional...
- Tags: Global Knowledge Network Inc., Telephony, Network, Convergence Technologies Professional Certification, Networking, Telecom & Utilities, Telecommunications
- Training 2008-09-01
- My Awesome IT Job: Senior security engineer, VoIP carrier
- Hey, we all complain about work from time to time; we've all had lousy jobs. But before you call it a day and head off to the support group that meets at the bar, here are a few words from IT pros that love their work. "I...
- Tags: Network, Information Technology, Hobby, Telephony, VOIP, Telecommunications, Security, Networking, Deb Perelman
- Blog posts 2008-07-18
- EA Store (gadget)
- Get into the action with the EA store and Amazon search gadget. EA Store is a fast, reliable and secure way to buy and try EA Games direct. EA Store offers a range of the latest EA PC titles available to download digitally and includes such titles as FIFA, The...
- Tags: Electronic Arts Inc., Sidebar Gadgets, EA Store, Search, Desktops, Hardware
- Software downloads 2008-06-27
- What works, what doesn't
- What works, what doesn'tYou forgot an important pointThat is, once any software base finally stabilizes, force an upgrade to a new super shiny alpha implementation down everybody's throats. This is called the bullsiht baffles brains scenario.Rough figures that I've come across are that 80% of people aren't really capable of...
- Tags: Cellular phones, Telecom & Utilities, Asterisk PBX, cell phone, phone
- Discussion threads 2008-06-24
- TechNet Webcast: How to Do a Proof of Concept for Communications Server 2007 Interoperability With PBX Systems (Level 300)
- Wondering how to take advantage of the existing Time Division Multiplexing TDM or IP Private Branch Exchange PBX infrastructure for unified communications? If so, join this webcast to get the information needed to deploy Microsoft Office Communications Server 2007 in conjunction with TDM or IP PBXs using the "Standalone" and...
- Tags: Interoperability, Webcast, Communications Server, PBX, Microsoft TechNet, Telephony, VOIP, Networking, Telecommunications
- Webcasts 2008-06-18
- Survey: WiMax may have enterprise mojo; Unified communications interest (and confusion) abounds
- There's interest among CIOs and technology executives to deploy WiMax and 57 percent of those surveyed are evaluating or piloting unified communications technology, but few have deployed it, according to a report from Forrester Research. The report, which examines the state of enterprise networks, has a few...
- Tags: WiMAX, Unified Communications, Survey, Larry Dignan
- Blog posts 2008-06-16
- Avaya Case Study: 9-1-1 and Beyond
- 9-1-1, 3-1-1, the Mayor's Call Center, and other agencies in the District of Columbia operated on separate and disparate communications platforms. By 2004 the existing structures and technologies needed to be upgraded and consolidated in a way that could support best practices for responding to both emergency and non-emergency citizen...
- Tags: Avaya Inc., Call Centers, Telephony, Customer Relationship Management (CRM), Telecommunications, Telecom & Utilities, It Operations, Networking, Enterprise Software, Software
- Case studies 2008-04-01
- IAH Gets Ahead of the Game With Avaya MultiVantage Express
- IAH's phone system was unable to keep up with the Company's expanding operations. It also lacked call conferencing capabilities, which the business needed. The company also needed a solution that could support its growing call center operations with the necessary call features and monitoring functions. IAH was looking for a...
- Tags: Game, Phone, Avaya Inc., IAH, Telecom & Utilities
- Case studies 2008-04-01
- NZAA Turns to Avaya to Improve Call Centre Efficiency and Regional Office Productivity
- The New Zealand Automobile Association NZAA needed to implement a new communications platform after Avaya ended support for its existing ageing system. Newer Avaya technologies gave the NZAA an opportunity to manage its call centre workforce more efficiently by automating routine enquiries and enabling staff to be contacted and deployed...
- Tags: Microsoft Office, Call Centre, Avaya Inc., Interactive Voice Response (IVR), Portals, Internet
- Case studies 2008-04-01
- Mangocity Leads China's Online Travel Services Industry With Avaya Solutions
- The online tourism industry in China is extremely competitive, with many dominant and established players. As a new entrant in 2006, Mangocity's biggest challenge was to differentiate its travel portal from those hosted by the incumbents. The company decided that customer service is of utmost importance and needed a solution...
- Tags: Customer Service, Industry, Avaya Inc., Customer Relationship Management (CRM), Product Marketing, Call Centers, Strategy, Enterprise Software, Software, Marketing, It Operations, Management
- Case studies 2008-04-01
- Avaya Case Study: New York Media
- New York Media, LLC is the multiple-award winning publisher of New York Magazine and nymag.com. Integrating a national staff through a legacy PBX system proved challenging and expensive. While the old system worked reliably, nobody wanted to touch it. The organization wanted to add users easily, support them remotely with...
- Tags: Media, Avaya Inc., Groupware, Enterprise Software, Software
- Case studies 2008-04-01
- Avaya Case Study: Towergate
- Towergate prides itself on meeting every insurance need. However, with so many different telephony systems, Towergate wanted to retire the platforms and replace them with a single unified solution that improved service and cross-selling through enhanced call-handling and communication. Towergate selected a business partner to design and deliver a group-wide...
- Tags: Avaya Inc., VOIP, Telecommunications, Telecom & Utilities, Networking
- Case studies 2008-04-01
- University of Washington Deploys an Avaya IP DECT In-Building Wireless Voice Solution to Enhance Their World-Class IT Customer Service
- The University of Washington Computers & Communications Department wanted to equip their network engineers and other IT staff with an in-building mobility solution that would provide access to the full functionality of their desk phones. The solution also needed to deliver high-quality voice transmission for optimum troubleshooting and other elements...
- Tags: University Of Washington, Avaya Inc., Telecom & Utilities
- Case studies 2008-04-01
- Bluebean Wins Customers' Confidence With New Avaya Contact Center Solution
- Bluebean previously engaged a hosted solution for its inbound call center operations. However, the hosted solution vendor was unable to keep up with Bluebean's growing business as well as the more sophisticated demands from Bluebean's customers. Bluebean also faced difficulty in attracting new customers, especially those implementing large promotional campaigns....
- Tags: Contact Center, Avaya Inc., Bluebean, Call Centers, Customer Relationship Management (CRM), Telephony, It Operations, Enterprise Software, Software, Networking
- Case studies 2008-04-01
- Higher Education Network Provides Access to Resources Students Need for Enhanced Academic Experience
- National Institute of Technology, Rourkela NIT is one of the premier national level institutions for technical education in India. NIT needed to create a campus-wide infrastructure to connect more than 40 academic and residential buildings. While some of its resources were connected, such as a few of its workstations and...
- Tags: Education, Microsoft Access, Network, Avaya Inc., Extreme Networks
- Case studies 2008-04-01
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White Papers and Webcasts
In this Super Techies interview, larger-than-life techie Marc Canter talks with ZDNet's Editor in Chief Dan Farber about his career as a multimedia pioneer.
We need to get back to freethinking and innovation that is core to our roots. Companies like Intel were founded on thoughts like the famous quote from Robert Noyce - "Don't be encumbered by the past, go out and do something wonderful."
