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- IRS Human Capital: Hiring and Attrition of Employees in Compliance Occupations
- A significant amount of research has focused on employee turnover. Previous research has explored the relationship of wages, human capital, and demographics to the length of employee tenure in a job or organization. The model developed in this paper is consistent with the body of previous research but does not...
- Tags: Attrition, Hiring, Compliance, Internal Revenue Service, Human Capital, Recruitment & Selection, Human Resources, Workforce Management
- White papers 2005-02-22
- Decreasing the Impact of Brain Drain
- Inevitably, all organizations lose good people. Whether through layoffs, attrition, or retirement, they all must deal with the fact that even their most knowledgeable employees will someday leave. Staffing and human resources issues aside, one of the greatest challenges for companies facing possible layoffs, high rates of...
- Tags: Attrition, Layoff, Knowledge, APQC, Workforce Management, Strategy, Human Resources, Management
- White papers
- 4 Questions That Will Help Decrease the Impact of Brain Drain
- Inevitably, all organizations lose good people. Whether through layoffs, attrition, or retirement, they all must deal with the fact that even their most knowledgeable employees will someday leave. Staffing and human resources issues aside, one of the greatest challenges for companies facing possible layoffs, high rates of...
- Tags: Attrition, Layoff, Knowledge, APQC, Workforce Management, Strategy, Human Resources, Management
- White papers
Additional Resources
- The running scandal of long-term care insurance
- The running scandal of long-term care insuranceLong-term Care Insurance"With 79 million of us now headed past our warrantee expirations, the cost of caring for us is about to explode. It’s a ticking bomb under the economy, and the free market does not have an answer for it."Here's the answer: Plan...
- Tags: Vertical industries, long-term care, long-term care insurance
- Discussion threads 2008-07-21
- Another net neutrality bill, in a Comcast-charged atmosphere
- Another net neutrality bill, in a Comcast-charged atmosphereLots of profit......jobs and innovation in jeopardy? Too bad we didn't jeopardize Sub-Prime lending when we had a chance. Same kind of profit potential here for the telcos IMO.Drop ComcastThere are lots of ISP's out there.AT&T Yahoo comes to mind.Could Comcast's big usership...
- Tags: INTERNET, Broadband Internet, Comcast Corp., Comcast-charged atmosphere, Net Neutrality, net neutrality bill
- Discussion threads 2008-05-09
- Taking a look at iPhone and iPod sales data
- Taking a look at iPhone and iPod sales dataConsumer technology benchmarks[url=http://www.symbian.com/about/fastfacts/fastfacts.html]Putting things into perspective[/url]:[b]Consumer technology benchmarks * 300 million mobile phones shipped in Q4 2007[1] * 1.12 billion mobile phones sold in 2007 according to Strategy Analytics[2] * 110 million...
- Tags: Branding, sales, Apple Inc., Facebook, Apple iPhone, Apple iPod
- Discussion threads 2008-04-24
- Support Fee Management (exe)
- No longer do you have to manipulate old invoices, use Excel or edit database files to invoice your customers for support fees, maintenance fees or other timed billings. The cutting edge management solution is finally here for software developers, Vars, and software marketers. Support Fee Management provides features that, records...
- Tags: Invoice, Fineline Services, Tools & Techniques, Microsoft Excel, Management, Microsoft Office, Office Suites, Software
- Software downloads 2008-04-21
- In Ed Tech, XP Home not good enough for Eee
- In Ed Tech, XP Home not good enough for EeeNah...These Eee things are way cheap, kind of ultraportable, and somewhat toughened. Apple doesn't offer anything like that.Besides, given that XP home is a rather sad product especially as indicated in terms of school use, then it makes the choice of...
- Tags: Microsoft Windows Vista (Longhorn), Linux, Monitors & displays, Microsoft Office 2008, Eee, Microsoft Windows Vista, Microsoft Windows XP Home Edition, Apple Macintosh, Microsoft Windows XP
- Discussion threads 2008-04-16
- Gartner: Windows collapsing under its own weight; Radical change needed
- Microsoft's Windows juggernaut is collapsing as it tries to support 20 years of applications and becomes more complicated by the minute. Meanwhile, Windows has outgrown hardware and customers are pondering skipping Vista to wait for Windows 7. If Windows is going to remain relevant it will need radical changes. ...
- Tags: Microsoft Windows 7, Operating System, Gartner Inc., Microsoft Corp., Michael Silver, Neil MacDonald, Microsoft Windows, Operating Systems, Software, Larry Dignan
- Blog posts 2008-04-09
- Dell's grand plan a dud with analysts; Where's the detail?
- Dell's grand plan a dud with analysts; Where's the detail?Dell has...kind of backed themselves into a corner. They rose to power off their low to mid end machines for consumers, and making a good line of machines for the corporate sector. Whenever big competition came along, they would just drop...
- Tags: Customer relationship management (CRM), Dell Computer Corp.
- Discussion threads 2008-04-04
- Should your firm offload its offshore operations to an outsourcing provider?
- Some interesting debate going on regarding whether firms which have already established offshore service centers (termed as "captives") are better off selling these centers to outsourcing providers. It would be interesting to hear your views - especially if you work with offshore staff within your own firm - on whether you'd...
- Tags: Outsourcing Company, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting, Phil Fersht
- Blog posts 2008-02-16
- Best Buy, Netflix declare Blu-ray the winning high def DVD format
- Best Buy, Netflix declare Blu-ray the winning high def DVD formatDon't be so sure on thatAre they really being suckered at 1/4 of the price. If more people have more HD-DVD players than Blu-Ray then it doesn't matter what Best Buy or NetFlicks offers. They will be forced to change....
- Tags: Consumer electronics, DVD, Best Buy Co. Inc., DVD player, NetFlix Inc.
- Discussion threads 2008-02-11
- Maintaining a 25ò0profit margin in this crazy world of globalization
- Maintaining a 25ò0profit margin in this crazy world of globalizationInnovation and quality is key - not just cheap laborInteresting insights here into how these Indian providers like TCS are working to keep their margins constant despite these pressures of employee attrition and rupee appreciation. The arguments against outsourcing IT...
- Tags: Outsourcing, IT Services, globalization, information technology
- Discussion threads 2008-01-10
- Maintaining a 25% profit margin in this crazy world of globalization
- I wanted to share some interesting discussion earlier last year between BusinessWeek's Steve Hamm and Tata Consultancy Services' TCS CFO S. Mahalingham, which reveals some fascinating insight into how TCS has managed to maintain profit margins at the 25% level, despite intense pressures from wage inflation, employee attrition, aggressive competition...
- Tags: Card, India, Tata Consultancy Services Ltd., Outsourcing Company, Supplier, Globalization, Profit Margin, S. Mahalingham, Outsourcing, Professional Development, Channel Management, It Operations, Business Operations, Outsourcing & Subcontracting, Career, Marketing, Phil Fersht
- Blog posts 2008-01-06
- Conversation with John Engates, Rackspace's CTO
- Conversation with John Engates, Rackspace's CTOBad CallJohn,This is what I sent Lanham with no replay, So munch has happened to RS and you have no details.Please call my cell so I can give you the whole story.Thanks,Kelly GalbraithData Center Engineer626-676-1287 Mobile Lanham,This is truly a bad situation, I have been...
- Tags: Data centers, Shermco, chiller, Neal Parker, DFW data center, Rackspace, breaker
- Discussion threads 2008-01-01
- Data breaches: 2007 IT failure superstar
- Data breaches represented the most important category of IT failure during 2007. The year 2007 saw spectacular failures, ranging from improperly-paid teachers at Arizona State University ASU and the Los Angeles Unified School District LAUSD, to a massive implementation problem at the UK National Health Service NHS,...
- Tags: Breach, Information Technology, Data Breach, Disaster Recovery, Strategy, Data Management, Management, Michael Krigsman
- Blog posts 2007-12-29
- Is India adapting to the Night Shift?
- Is India adapting to the Night Shift?Give 'em all Prozac and ...tell them to get used to the health issues. It comes with the American or Indian in this case Dream. Our life style here in America can kill the strongest of men... or women.Issue ain easyI work...
- Tags: Business process outsourcing (BPO), Outsourcing, IT Services, HEALTHCARE, Associated Press, Indian IT industry, attrition rate, Night Shift, BPO, odd hour
- Discussion threads 2007-12-28
- Is India adapting to the Night Shift?
- A new report released by the Associated Press is highlighting the issues of outsourcing jobs on Indian workers' health. While the report lacks any hard evidence and focuses on a handful of individual cases, data released by the Indian Council for Research on International Economic Relations estimated the cost of...
- Tags: Job, India, Health Care, Worker, Phil Fersht
- Blog posts 2007-12-28
- Outsourcing Predictions for 2008... in a nutshell
- Â Let's not beat around the bush...here's what happening next year in the "O" world: 1) Offshoring panic will continue, but will force providers to innovate. Concerns over the appreciating rupee, weakening dollar, wage inflation and employee attrition will continue to have a powerful impact on the global...
- Tags: Human Resources, Oracle Corp., BPO, Outsourcing Company, Outsourcing, Business Process Outsourcing (BPO), It Operations, Business Operations, Outsourcing & Subcontracting, Phil Fersht
- Blog posts 2007-12-20
- 'Tis the season for common sense copyright
- 'Tis the season for common sense copyrightIn CanadaWe actually have copyright reform going on right. WOW is all I can say but looks like it's going to get dropped from the table before Christmas and with looming election in the spring I doubt it will occur. On another note there...
- Tags: Consumer electronics, DVD, Micro$ux, copyright reform, copyright law
- Discussion threads 2007-12-13
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