Sponsored White Papers, Webcasts, and Downloads
ZDNet Resources
- HP ITSM Assessment Services: Helping You Reach the Levels of Service Your Business Requires
- HP ITSM Assessment Services are designed to help you achieve the IT service levels your business requires by reducing operational risks from all sources, including people, processes, and technologies. HP ITSM Assessment Services address everything from strategic business/IT alignment and operational process effectiveness to management of technology and the IT...
- Tags: Hewlett-Packard Co., Assessment Services, It Services, Service Level Management, It Operations, It service Management
- White papers 2005-06-24
- Sussex Police Use Fox IT's Assessment Services to Baseline Their Service Management Implementation Against BS15000
- Sussex Police have recognised the need for continual service improvement within their IT strategy, and are looking to ITIL the IT Infrastructure Library and BS15000 to provide them with the framework and direction for achieving this. As an initial activity within their Service Improvement Programme, Sussex Police decided that a...
- Tags: Service Management, Assessment, Information Technology, Assessment Services, ITIL, It Services, Process Improvement, Strategy, Quality, Business Operations, Management
- Case studies
Additional Resources
- Enterprise password management really isn't a good idea
- Being at a university and working for a government department allows me to understand this concept well. There are shared resources here, there and everywhere, provided by different people and providers, all open to a "certain type" of person - employees or students. By having a single sign-on SSO point...
- Tags: Software, Password Management, Mozilla Firefox, Password, Single Sign-on, RoboForm Enterprise, Zack Whittaker
- Blog posts 2008-09-05
- Red Hat buys Qumranet, adds gasoline to the spreading VDI bonfire
- VDI, somewhat ironically, may also work well for market mover Microsoft as it seeks to slow the momentum to outright web-based and OSS/LAMP-supported applications and services for large businesses. Microsoft must realize that enterprises have had it with the high cost of maintaining and managing the traditional Windows OS in...
- Tags: Desktop Virtualization, Red Hat Inc., Server, SolidICE VDI, Virtualization, Microsoft Windows, Cloud Computing, Storage Management, Utility Computing, Desktops, Open Source, Hardware, Operating Systems, Software, Storage, Dana Gardner
- Blog posts 2008-09-05
- Dell repair adventure, conclusion
- Well, our hero's story had a happy ending. The service tech came out to my office and replaced both the motherboard and the screen on my Dell laptop. After than magic was performed, the system booted up and ran just as it did before. I appreciate the help provided by...
- Tags: Dell Computer Corp., Supplier, Digital Equipment Corp., Channel Management, Marketing, Dan Kusnetzky
- Blog posts 2008-09-05
- Google Chrome already beating Opera
- Maybe Google really does have something here -- in just two days, they have leapfrogged Opera in market share, and have their eyes set on bigger fish. I would have thought that Google's foray into the browser market would have taken a bit more time to develop, but it...
- Tags: Google Inc., Opera Software, Web Browsers, Internet, Garett Rogers
- Blog posts 2008-09-04
- Microsoft Student Technology Day UK
- Note Wednesday 1st October 2008, a little over 3 weeks away from today in your diary. Steve Ballmer, CEO of Microsoft and a whole load of influential partners and companies will be in London for the Microsoft Student Technology Day. It's a day about and for students,...
- Tags: Entrepreneurial, Microsoft Corp., Entrepreneurship, Management, Zack Whittaker
- Blog posts 2008-09-04
- Handicapping the Fall Enterprise Software Race: SAP vs. Oracle vs. Microsoft
- It's leapfrog time in enterprise software land, and the next frog to jump will be Oracle, which is hosting industry analysts next week in Redwood Shores and then hosting the entire world at its much-too-massive Open World Conference in San Francisco the following week. Oracle is...
- Tags: Strategy, Small And Medium Enterprise, Oracle Corp., SAP AG, Microsoft Corp., Smb/Sme, Enterprise Software, Software, Joshua Greenbaum
- Blog posts 2008-09-04
- Malware and spam attacks exploiting Picasa and ImageShack
- In the wake of the recent malvertising attacks where malicious flash ads were appearing at trusted web sites, evidence from multiple vendors and researchers indicates that spammers and malware authors have once again switched tactics, and are one again abusing legitimate services such as Google's Picasa and ImageShack. Whereas the...
- Tags: Technique, Spammer, Malware, Google Picasa, Attack, Cyberthreats, Spyware, Adware & Malware, Security, Viruses And Worms, Spam, Spam And Phishing, Dancho Danchev
- Blog posts 2008-09-04
- SocialCast: enterprise Twitter/FriendFeed mashup
- SocialCast has revamped its group comms service, given it a facelift, aligned itself more closely to consumery apps like Twitter and FriendFeed and then given it an enterprise twist. As far as I am aware, this is the first enterprise facing application that has gotten close...
- Tags: Enterprise, Mashup, SocialCast, Pricing, Sales Force Management, Branding, Wiki, Marketing Research, Marketing, Sales, Online Communications, Dennis Howlett
- Blog posts 2008-09-04
- Critical WMP, MS Office bugs on Patch Tuesday swat list
- Microsoft today announced plans to ship four security bulletins next Tuesday (September 9, 2008) to cover worm holes affecting Windows users. All four bulletins in September's Patch Tuesday will be rated "critical," Microsoft's highest severity rating. A "critical" rating is used to rate a vulnerability that can...
- Tags: Windows Media, Microsoft Windows 2000, Microsoft Windows Server, Microsoft Office, Microsoft Corp., Microsoft Windows Server 2008, Microsoft Windows, Operating Systems, Software, Ryan Naraine
- Blog posts 2008-09-04
- Google's Top 10 Cloud Computing List
- Dontcha just love Top 10 lists? At the Office 2.0 conference in San Francisco today, Matthew Glotzbach, who leads the Enterprise Products team at Google, offered a "Top 10 Things I Can Do in the Cloud That I Couldn't Do A Year Ago." No surprises that many of the tasks...
- Tags: Google Inc., Cloud Computing, Mobile, E-mail, Productivity, Web Browsers, Advertising & Promotion, Groupware, Enterprise Software, Online Communications, Internet, Marketing, Software, Sam Diaz
- Blog posts 2008-09-04
- Are we "done" with rich Internet applications?
- This week I've been putting together slides and preparing for my talk at Web 2.0 Expo New York City. I'm doing one titled "Making Sense of Rich Internet Applications" so it's more of a general talk covering everything from Adobe's stuff, to Microsoft Silverlight, to the mobile world, and now...
- Tags: Rich Internet Application, Ryan Stewart
- Blog posts 2008-09-04
- Office 2.0 Conference day one
- David Allen discussed his 'getting things done' methodology with conference creator Ismael Ghalimi during the opening keynote session at the Office 2.0 conference at the St Regis Hotel, San Francisco. The core of the methodology is to free up the sophisticated processing unit that is your brain...
- Tags: Google Inc., General Electric Co., Conference, Office 2.0, Matthew, Cloud Computing, Oliver Marks
- Blog posts 2008-09-04
- Zuora gets PayPal president on board
- Zuora, the SaaS billing startup that was pitching itself as 'the PayPal of online business services' when it launched, has snagged PayPal's president as a board member. Here's an exclusive interview. by Phil Wainewright
- Tags: Payment, Billing, Payment Service, Board, PayPal, Zuora, Operational Accounting, Finance, Phil Wainewright
- Blog posts 2008-09-04
- Analyst: Google Chrome 'SOA ready'
- There's been plenty of excellent commentary about Google's new Chrome browser provided by my colleagues here in the ZDNet community, so I'm not going to go into any nitty-gritty here. But to look at it from an enterprise perspective, Chrome may help lay the groundwork for a...
- Tags: Google Inc., Client-server, SOA, Web Browser, Computing, Dave Linthicum, Service-Oriented Architecture (SOA), Web Services, Web Browsers, Middleware, Enterprise Software, Software, Internet, Joe McKendrick
- Blog posts 2008-09-04
- Leaked in iTunes 8.0: Genius
- It may have gotten lost in the end of yesterday's particularly long-winded fortune teller piece, but the Oracle of Cupertino, ahem Kevin Rose, posted a pretty convincing-looking snippit of a document proclaiming to be "What's new in iTunes 8." It goes like this: iTunes 8 includes...
- Tags: TV, Apple iTunes, Music, Genius, Digital Music, Digital Media, Personal Technology, Consumer Electronics, Jason D. O\'Grady
- Blog posts 2008-09-04
- Chrome's new EULA drops wide-ranging claims to user content
- I think Chrome is awesome. It's at least 10 times faster to start up than Firefox on my XP laptop. Unlike some of my peers at ZD, I don't have a problem adopting it as my default browser. Chrome's EULA definitely raised some eyebrows thought with its ...
- Tags: Google Inc., EULA, Chrome, Richard Koman
- Blog posts 2008-09-04
- Dell and Salesforce.com: So cozy they could merge (someday)
- Dell and Salesforce.com have quite a partnership going on. Dell is developing its internal and some of its external application on Salesforce.com's force.com platform. Salesforce.com is moving its data centers to Dell hardware. And the two are teaming up on marketing pitches. Meanwhile, the relationship appears to be much more...
- Tags: Salesforce.com Inc., Dell Computer Corp., Sales Force Management, Sales, Larry Dignan
- Blog posts 2008-09-04
- Access Virtualization for Mac OS X - Aqua Connect ACTS 3.0
- Aqua Connect is an exception. It focuses on providing access virtualization for users of Mac OS-based servers. (For those keeping track, the post, Aqua Connect Access Virtualization for Mac OS X, introduced the company back in December 2007.) This time, the good folks at Aqua Connect are in the process...
- Tags: Apple Macintosh, Microsoft Access, Operating System, Environment, Unix, Aqua Connect, Apple Mac OS, Virtualization, Operating Systems, Apple Mac OS X, Cloud Computing, Storage Management, Utility Computing, Desktops, Software, Hardware, Storage, Dan Kusnetzky
- Blog posts 2008-09-04
- << Previous
- page 1 of 1
- Next >>
White Papers and Webcasts
Tech news covering the latest in products, conferences and blog commentary, from ZDNet video.
"See how Intel is consolidating down to 8 global data center hubs through the use of consolidation, virtualization and standardization. The initiative is expected to save Intel $1.8B by project completion.
