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ISV Improves Product Adoption, Customer Satisfaction With Virtualization Solution: AspenTech develops and delivers advanced solutions to optimize the processes of its manufacturing customers. But it took time before customers could actually use and benefit from AspenTech's software. Complex testing was needed to ensure interoperability, and staff were unable to run multiple software versions on same desktop. The company wanted...; Tags: Software, Virtualization, Customer, Customer Satisfaction, Microsoft Corp., AspenTech, Tools & Techniques, Manufacturing, Management; Case studies 2008-12-01