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Images: Supersize solar power

Utility-scale solar power plants--using everything from giant reflective dishes to plastic balloons--are changing the look of solar power.Parabolic troughs, one of which is shown here, have been around for 25 years, and the technology will be around for at least another 25. Parabolic troughs reflect sunlight to heat liquid carried...

Tags: Electricity, Solar Energy, Trough, Photovoltaics, Plant, mW, Solar Power Plant, Arizona Public Service, BrightSource Energy, Concentrator, Stirling Engine Systems, Infinia, It', SolFocus, What', Manufacturing, Telecom & Utilities, CNET News.com

Image galleries 2008-05-26

Today's word is "hydrogasification"

So this is somewhat in the line of a news item. And since it involves using coal to produce an alternative fuel source, I am sure there are bound to be many naysayers angry at me for even reporting it. But, here goes anyway. ECOtality’s on-demand hydrogen...

Tags: Coal, Hydrogen, ECOtality, Arizona Public Service, Transportation, Heather Clancy

Blog posts 2007-10-18

Arizona Public Service Standardizes IT Processes, Cuts Downtime by 50 Percent

This HP case study highlights the IT standardization journey of Arizona Public Service APS, which generates, sells, and delivers electricity and energy-related products and services to over a million Arizona households. Using HP OpenView solutions to integrate and streamline its processes and technologies in accordance with ITIL best practices, APS...

Tags: Hewlett-Packard Co., Information Technology, Downtime, Arizona Public Service, ITIL, Utility Computing, It Management, Strategy, It Services, It service Management, Management

Case studies 2005-06-01

ITSM-Based Management Advances Customer-Centric Processes

Arizona Public Service APS is the largest affiliate of Pinnacle West Capital Corporation, which ranked first among US energy companies in dividend growth from 1995-2004. The APS Information Services IS organization supports Pinnacle West's businesses, managing the holding company's entire, multi-vendor infrastructure across generation, transmission and distribution. APS worked with...

Tags: Hewlett-Packard Co., Arizona Public Service, ITIL, Financial Planning, Financial Accounting, Service Level Management, It Services, Finance, It Operations, It service Management

Case studies

Additional Resources

K-12 Schools Cut Costs, Power, Downtime With HP Thin Clients

The Apache Junction Unified School District in Apache Junction, Arizona, was facing a common school challenge: the need to refresh technology at a time when the budget simply wouldn't support it. More and more each day, public schools are making the switch to HP thin clients to provide desktop computing...

Tags: K-12, Hewlett-Packard Co., Thin Client, Downtime, Thin Clients, Open Source, Hardware

Case studies 2009-05-01

Verizon, AT&T provided cell towers for McCain ranch

According to a fantastically interesting investigation by the Washington Post, John and Cindy McCain had Verizon Wireless and AT&T install cell phone towers on their personal property so that they could get better reception. Yes, hello, John? Can you hear me now? Good old...

Tags: Verizon Communications Inc., AT&T Corp., Cell Phone, Cell, Cellular Phones, Recruitment & Selection, Telecom & Utilities, Consumer Electronics, Personal Technology, Human Resources, Workforce Management, Andrew Nusca

Blog posts 2008-10-16

Delivering the Olympics: Akamai and Limelight respond

Akamai disputes Limelight Networks' take on its infrastructure and my recent post, Limelight Networks: Why the Olympics didn't 'Melt' the Internet. Limelight, however, says its implementation facts are accurate and that it absolutely stands behind its words.Keep in mind that the two companies compete fiercely and have different takes on...

Tags: Olympic Games, Network, Server, Akamai Technologies Inc., Content, Limelight Networks, Internet Service Providers (ISPs), Data Centers, Networking, Internet, Storage, Hardware, Data Management, Jason Perlow

Blog posts 2008-08-18

Data breaches: 2007 IT failure superstar

Data breaches represented the most important category of IT failure during 2007. The year 2007 saw spectacular failures, ranging from improperly-paid teachers at Arizona State University ASU and the Los Angeles Unified School District LAUSD, to a massive implementation problem at the UK National Health Service NHS,...

Tags: Breach, Information Technology, Data Breach, Disaster Recovery, Strategy, Data Management, Management, Michael Krigsman

Blog posts 2007-12-29

SNS Top Ten Predictions for 2008

Forecaster Mark Anderson of the Strategic News Service SNS has published his top ten predictions for next year. As a context for his predictions, Mark noted that IT spending outside the U.S. will help bolster companies with the U.S. economic growth slowing: "Most large IT corporations now make more...

Tags: U.S., Web, Medicine, Patient, HMO, One-to-One Education, Social Networking, Healthcare, Channel Management, Online Communications, Marketing, Advertising & Promotion, Dan Farber

Blog posts 2007-12-19

Police Blotter: Is it legal to use an alias anymore?

Police Blotter: Is it legal to use an alias anymore?Good Riddance.He is obviously a [b]terrorist[/b].Throw the book at him.RE: Police Blotter: Is it legal to use an alias anymore?Good article. Very readable and understandable.Better take my eBay handle off my credit card . .If a 21-year- old thug stole my...

Tags: Financial services, alias, Is it Legal, Police Blotter

Discussion threads 2007-10-12

OpenDocument up for adoption in Texas, Minnesota

OpenDocument up for adoption in Texas, MinnesotaLet the lobbying beginSome legislators in TX and MN could make out well this year. Let's stuff those campaign chests (if they can't figure out how to divert the contributions elsewhere.) Maybe I shouldn't lump the MN folks in with the TX...

Tags: OpenDocument Format (ODF), OpenDocument Format, IBM Corp., Microsoft Corp.

Discussion threads 2007-02-07

Uptick in Windows attacks reported

Uptick in Windows attacks reportedYes, The Ever-Intelligent Microsoft SolutionScrap the hard drive and spend hours upon hours rebuilding your system.Thank goodness you don't have to do that in Linux.Usually there is a great silence before the storm hits .It's time to gear up and get ready because the worst is...

Tags: Operating systems, Cyberthreats, SECURITY, UNIX, Microsoft Windows, attack, operating system, Windows attack, infector, worm, Microsoft Corp., uptick, Linux

Discussion threads 2006-08-31

Does Microsoft's new WGA disclosure fall short?

Does Microsoft's new WGA disclosure fall short?WGAIt would seem to me anyone that uses any MS products are guinea pigs, and always have been.If you can list one MS app or OS that has come out finsihed on its first release that never needed a security patch or an update...

Tags: Patches, Does Microsoft, Microsoft Corp., Genuine Notification, Microsoft Windows Genuine Advantage

Discussion threads 2006-06-09

Forget the NSA. Here's another very scary list. Are you included?

Every time a massive data theft or breaches happens, I keep kicking myself for not starting up that list of all such compromises that I promised myself I would start and maintain here on ZDNet. The last one of these, which I think is also the largest, involved...

Tags: Microsoft Corp.

Blog posts 2006-05-25

A tax for muni Wi-Fi?

News.com reports that Oregon Republican Sen. Gordon Smith is proposing legislation that would definitively allow cities and counties to run free wireless networks, funded by a tax on broadband consumers. The bill, called the Broadband for America Act, doesn't address the hot-button issue of net neutrality. Here's what it...

Tags: broadband

Blog posts 2006-04-25

Powering a new generation of cars

Powering a new generation of carsCheap Energy will not happenCall me sinical, but I don't buy into the overly romanticized notion that highly efficient cars, renewable fuels or even cold fusion itself will cause energy prices to fall (overly the long term, anyway). Regardless of how cheap it becomes for...

Tags: Diesel, Ethanol, alcohol

Discussion threads 2005-09-02

California senate approves anti-Gmail bill

California senate approves anti-Gmail billThis seems dumber everytime I hear it.Is this Senator a moron and does she believe the residents of Californa are dumber than her? Cause I can't think of another reason why she is so stuck on this.Google isn't luring any customers into a sinister trap....

Tags: E-mail providers, Cyberthreats, Google Gmail, e-mail, Google Inc.

Discussion threads 2004-05-27

Judge protects consumer rants

Judge protects consumer rantsi agree"Ed Magidson, a self-proclaimed consumer advocate who runs BadBusinessBureau.com, said Hy Cite's reaction to criticism was typical of companies with something to hide."don't hide behind lawyers, give your side...big money can buy unjust justice, but that denies the little guy justiceI *would* agree, if..He didn't charge...

Tags: Ed Magedson, Magedson, consumer rant

Discussion threads 2004-01-12

Tucson Pima Public Library: Stepping Up Efficiency

Serving the City of Tucson and Pima County, Arizona, the Tucson- Pima Public Library is a 22-branch library system with approximately two million books and other items. The library's primary interest in installing an RFID system was to have self-checkout stations which were fast and easy to use. Specifically, they...

Tags: Checkpoint Systems Inc., RFID, Wireless, Security, Biometrics

Case studies