aria systems inc.

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How SlideRocket plans to make money

Unlike so many misguided Web 2.0 startups, SlideRocket is going to ask its users to pay to use its Flex-based on-demand presentation application, and it plans a potentially lucrative add-on marketplace too. I got an exclusive sneak preview of its pricing plans. by Phil Wainewright

Tags: Asset, Salesforce.com Inc., Software-as-a-service, Billing, Analytics, Aria Systems Inc., SlideRocket, Mitch Grasso, Web 2.0, Software As A Service (SaaS), Financial Planning, Internet, Emerging Technologies, Finance, Phil Wainewright

Blog posts 2008-07-24

Making cash with SaaS and Web 2.0

Ever wondered why so many Web 2.0 or SaaS offerings are free or bundled? It's because the vendors can't work out how to bill for them. Don't believe me? Here are some real-life examples: A monitoring vendor that switched a $10,000-a-year data extraction option to free because...

Tags: Salesforce.com Inc., Web, Software-as-a-service, Web 2.0, Billing, On-demand, Aria Systems Inc., Zuora, Software As A Service (SaaS), Emerging Technologies, Phil Wainewright

Blog posts 2008-03-13

SaaS hoster OpSource buys billing partner

Specialist SaaS hoster OpSource today has announced the acquisition of SaaS billing vendor LeCayla Technologies. OpSource has a number of partners that offer services to its customers, some of them integrated into its real-time service bus â€" including Aria Systems, another billing vendor â€" but this is the first time...

Tags: Web, Acquisition, Software-as-a-service, Billing, Partnership, Aria Systems Inc., OpSource, LeCayla Technologies, Software As A Service (SaaS), Business Structures, Emerging Technologies, Finance, Phil Wainewright

Blog posts 2008-02-11

Additional Resources

Genworth Financial Realizes Substantial Cost Savings, Operational Efficiencies, and Customer Service Enhancements Through Home Agent Solutions Enabled by Avaya Intelligent Communications

Genworth Financial, Inc., is a global company with over 15 million customers. In order to provide prompt, high-quality customer service they require a large staff of financial specialists. They needed a communications solution that would enable them to eliminate geographical barriers so they could hire and deploy agents from a...

Tags: Customer Service, Agent, Cost Savings, Avaya Inc., Genworth Financial, Call Centers, Customer Relationship Management (CRM), Real Estate, Interactive Voice Response (IVR), Product Marketing, It Operations, Enterprise Software, Software, Business Operations, Marketing

Case studies 2008-06-01