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- Siemens Applications Management Center Handles 100% Increase in User Numbers With Just 30% More Staff by Optimizing IT Support with SAP Empowering
- Siemens' Applications Management Center AMC in Thailand was recently recertified by SAP as a Customer Competence Center CCC, confirming that it ranks among world-leading organizations for the efficiency and professionalism of its systems management and user support. AMC's teams work closely with SAP to improve their knowledge of the SAP...
- Tags: Siemens AG, Information Technology, SAP AG, Applications Management Center, ITIL, It Services, Quality, Process Improvement, Network Administration, Strategy, Business Operations, Networking, Management
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Additional Resources
- A 1968 computer demo that changed people's lives
- Can a computer demo change people's lives? I've seen plenty in my time but none that moved me in any significant way. Yet 40 years ago, Doug Engelbart gave a demo that did change people's lives and changed the entire course of computer systems development. On Monday...
- Tags: Mr., Collective Intelligence, Computer, Demo, Productivity, Tom Foremski
- Blog posts 2008-12-02
- Doh! HP has some "green" data center news, too
- Sometimes, I SWEAR that companies put out green IT-ish press releases on the same day just to divert attention from their rivals. So, here's the thing, after writing about Dell's latest data center proclamations and new optimization services this morning, I would be remiss not to point to some of...
- Tags: Data Center, Hewlett-Packard Co., Information Technology, Data Centers, Storage, Hardware, Data Management, Heather Clancy
- Blog posts 2008-12-02
- Group calls on Washington to establish national Broadband strategy
- It's time for the U.S. to step up to the broadband plate. A coalition of companies that includes Google, Cisco, AT&T and Verizon, among others, has sent an open letter PDF, asking President-elect Obama and Congress to make broadband deployment a high priority for 2009, according to a CNET report....
- Tags: Strategy, Washington, Network, Broadband, American, Broadband Internet, Network Technology, Telecommunications, Networking, Sam Diaz
- Blog posts 2008-12-02
- Oh, and BTW: 'Intellectually Bankrupt' FCC Chief To Be Around Until Mid-2009
- There's little love lost between the nation's largest cable operator, Comcast, and the country's top industry watchdog, Kevin Martin, the chairman of the Federal Communications Commission. FCC Chairman Kevin Martin During his tenure, Martin has pushed repeatedly to usher in...
- Tags: FCC, Comcast Corp., Chairman, Federal Government, Government, Tom Steinert-Threlkeld
- Blog posts 2008-12-02
- How to hire innovators
- Scott Elrod, VP of the hardware systems lab at PARC, explains how the company really got into clean tech. By hiring curious and passionate people, management doesn't even need to hand down directives—employees get together and start these things all on their own. by Administrator
- Tags: Hardware, Recruitment & Selection, Human Resources, Workforce Management, Administrator
- Blog posts 2008-12-02
- PARC VP, hardware systems laboratory: Scott Elrod
- Scott Elrod, vice president of the hardware systems laboratory at the Palo Alto Research Center, talks to CNET's Dan Farber about researching and supporting innovation at one of Silicon Valley's most storied tech institutions. He discusses new advancements in erasable ink, clean tech and what it takes to stay...
- Tags: Innovation, Xerox PARC, Hardware, Leadership, Strategy, Management, Administrator
- Blog posts 2008-12-02
- CIOs vote on Vista for '09
- Silicon.com's CIO jury ruled unanimously on the question of whether to implement Microsoft Windows Vista in 2009. The latest silicon.com CIO Jury has unanimously voted that they are not ready to invest in Microsoft's latest OS Vista. When asked if they had any plans to implement Vista,...
- Tags: CIO, CIO jury, IT management, Windows Vista, implementation, Julian Goldsmith, silicon.com, Julian Goldsmith, silicon.com
- News items 2008-12-02
- Sage to step into the on-demand ring
- News started leaking late last week that Sage, the UK's largest software company, will release an on-demand accounting application called SageLive aimed at the SMB market. Details are sketchy beyond a blog post by competitor KashFlow but it seems the company is finally getting serious about the on-demand space after...
- Tags: Accounting, On-demand, U.K., Details, Sage 50, Cloud Computing, Smb/Sme, Operational Accounting, Financial Services, Databases, Finance, Enterprise Software, Software, Data Management, Dennis Howlett
- Blog posts 2008-12-02
- Apple Confuses Speech with a DMCA Violation
- Apple recently sent a "cease and desist" email to bluwiki demanding the removal of postings by users who are trying to figure out how to write software that can sync media to the latest versions of the iPhone and iPod touch. According to the EFF: Apple doesn't...
- Tags: Apple iPod, DMCA, Apple Inc., Digital Music, Digital Media, Personal Technology, Consumer Electronics, Jason D. O\'Grady
- Blog posts 2008-12-02
- Google analyst sees falling revenue and board conflict
- Global Equities Research analyst Trip Chowdhry predicts Google's revenue will fall in the next two years and the company is about to hit its adolescent stage with board conflicts and layoffs. In a research note, Chowdhry lays out the case. The gist: The economy is putting pressure...
- Tags: Revenue, Google Inc., Board, Trip Chowdhry, Contacts, VC, Corporate Governance, Business Operations, Corporate Law, Larry Dignan
- Blog posts 2008-12-02
- Dell applies its own data center lessons to new green IT services
- As a business society, we've been pretty much used to thinking of information technology as a disposable asset. Even data centers were built with a 10-year lifespan in mind, which means a lot of the work done and systems deployed around the year 2000 is quickly reaching that maturity point....
- Tags: Dell Computer Corp., Data Center, Green IT, Data Centers, Storage, Hardware, Data Management, Heather Clancy
- Blog posts 2008-12-02
- Zoho launches CloudSQL; Plays anti-lock-in card
- Zoho on Tuesday launched CloudSQL, a middleware layer that gives developers access to Zoho Applications data via a SQL database call. With the move, Zoho is playing an anti-lock-in card. One of the biggest worries about software as a service is that your data--and your business--can be...
- Tags: Card, Monitor, Data, SQL, CloudSQL, Zoho Applications, Databases, Software As A Service (SaaS), Programming Languages, Monitors & Displays, Enterprise Software, Software, Data Management, Emerging Technologies, Software Development, Software/Web Development, Hardware, Components, Larry Dignan
- Blog posts 2008-12-02
- Zoho's CloudSQL: a real step forward
- Zoho just can't stop churning out software. Today it is launching the Zoho CloudSQL. Put simply, this is the first step to providing a cloud based integration framework that allows developers to pass data between Zoho applications and their own. This is exciting stuff. For the...
- Tags: SQL, Cloud, Zoho, Smb/Sme, Databases, Programming Languages, Enterprise Software, Software, Data Management, Software Development, Software/Web Development, Dennis Howlett
- Blog posts 2008-12-02
- IT faces 'dire shortage' of core skills, study
- The skills needed to modernize core IT assets are in short supply, according to latest report from the application-management company The lack of core IT skills is a major impediment to modernizing key IT assets, according to a survey by application-management company Micro Focus. ...
- Tags: Skill, Information Technology, Micro Focus, Survey, Strategy, Marketing Research, Management, Marketing, IT management, jobs, skills, Colin Barker ZDNet.co.uk
- News items 2008-12-02
- Tech CEOs: Will they step up in a downturn?
- Technology CEOs worth their paychecks are going to use this economic downturn to revamp business models and position for the so-called post recession era. It sounds rather obvious, but why don't all CEOs follow this playbook? We've heard the mantra repeatedly: Reload in a downturn. And a...
- Tags: Technology Company, Information Technology, CEO, Forrester Research Inc., Strategy, Social Networking, Management, Online Communications, Marketing, Advertising & Promotion, Larry Dignan
- Blog posts 2008-12-02
- 'Semantic Web for Business' ultimately misses the mark
- Weighing in at 416 text-packed pages, Semantic Web for Business could have been the latest attempt to bridge the divide between the university hotbeds of Semantic Web research and a business community ripe for persuading of semantic technologies' multifarious benefits. In that, though, the volume proves ultimately unsatisfying and a...
- Tags: Semantic Web, Internet, Paul Miller
- Blog posts 2008-12-02
- Live Webcast: SmartPhone Security and Productivity, Part 2
- Without a doubt, we're now dependent on our mobile phones for keeping up with the speed of business. And nowhere is it more apparent than in the rise of so-called SmartPhones. These all-in-one handsets are fast replacing a multitude of other devices by providing access to everything from...
- Tags: Security, Webcast, Smartphone, Cellular Phones, Handhelds, Consumer Electronics, Personal Technology, Hardware
- Webcasts 2008-12-02
- Talking is a good thing
- I had a great meeting with one of the elementary schools in my district today. The principal turned over most of a staff meeting to me today in part for some training and professional development, but largely for a discussion of technology in the district. I...
- Tags: District, Budgeting, Principal, Teacher, Financial Services, Christopher Dawson
- Blog posts 2008-12-01
- Telltale signs of SOA governance deficit
- Are there any "telltale signs" that an organization is missing the governance boat when it comes to efforts to effectively deploy SOA methodologies? Todd Biske, enterprise architect extraordinaire and author of the recently published work on SOA Governance, observes that many organizations may have conflicting priorities that emerge when it...
- Tags: SOA, SOA Governance, Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software, Joe McKendrick
- Blog posts 2008-12-01
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