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	<title><![CDATA[application owner Resources | ZDNet]]></title>
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	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to application owner]]></description>
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		<title><![CDATA[Business Service Management: Why Should Business and Application Owners Care?]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=918979]]></link>
		<description><![CDATA[Today's business owners are more dependent on applications than ever before. Application software automates key business processes - from payments, funds transfers, and order placement and fulfillment to customer service inquiries. Because application downtime and performance problems can have serious business impacts, line-of-business owners are demanding that IT deliver greater...]]></description>
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		<pubDate>Sat, 01 Dec 2007 00:00:00 -0800</pubDate>
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		<category domain="http://updates.zdnet.com/tags/human+resources.html"><![CDATA[Human Resources]]></category>
		<category domain="http://updates.zdnet.com/tags/workforce+management.html"><![CDATA[Workforce Management]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
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