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Optimizing Restaurant Performance Across 1,800 Store Franchise System: Applebee's International, Inc., headquartered in Overland Park, Kansas, develops, franchises, and operates restaurants under the Applebee's Neighborhood Grill & Bar brand - the largest casual-dining concept restaurant in the world. Applebee's needed to improve store execution management across its international restaurant system to ensure a consistent customer experience and increase...; Tags: BEA Systems Inc., Performance, Applebee's, Portals, Performance Management, Asset Management, Process Improvement, Internet, Human Resources, Workforce Management, Operational Planning, Business Operations, Quality; Case studies 2006-11-01

Applebee~s Automates Talent Management to Support Aggressive Company Growth: Applebee's Services, Inc. is the world's largest casual dining chain, with more than 1,800 restaurants in 17 countries and across the United States. Applebee's Services, wanted to develop a talent management infrastructure to support the company's aggressive growth plan and provide greater visibility into employee information. The challenge was to...; Tags: Talent, Oracle Corp., Talent Management, Applebee S, Workforce Management, Human Resources; Case studies 2008-02-01
Eatec Corporation Caters to Big-Name Customers by Replacing GoldMine With Sage CRM: A leading provider of enterprise back-office software and services for the foodservice and hospitality industries, Eatec's client roster boasts big names such as Applebee's International, Universal Studios, Madison Square Garden, and Amtrak, as well as several large universities and supermarket chains. To keep these complex enterprises satisfied and loyal, Eatec...; Tags: GoldMine, Sage Software, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Business Structures, Software, Marketing, Finance; Case studies

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