anthony lye

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Oracle OpenWorld 2009 - Social CRM Technology Rears an Actual Head

I am almost always in awe of Oracle OpenWorld.  The scope of this conference is spectacular. Can you imagine an event that the attendance is down to 37,000 attendees?  Actually, that puts me in awe of their event planners more than even the event. How in the name of whoever...

Tags: Oracle Corp., Siebel Systems Inc., CRM, Anthony Lye, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2009-10-14

Additional Resources

Outcome Based Social Networks: Yet Another CRM at the Speed of Light Excerpt

I'm going to finish the book today. CRM at the Speed of Light, 4th edition will be done by the time that the day ends - though I suspect a lot sooner.  It's going to be a 750 page tome - mostly print, some supplemented electronically, on CRM 2.0 -...

Tags: Network, Outcome, YouTube Inc., CRM, Outcome Based Social Networks, Social Networking, Networking, Online Communications, Marketing, Advertising & Promotion, Paul Greenberg

Blog posts 2009-06-18

Oracle apps: an innovation free zone since 2006?

Last weekend, Vinnie Maintenance Mirchandani took a calculated swipe at Oracle, describing the levels of innovation from that company as 'anemic:' Oracle, in my opinion, has forgotten how to develop code. Its top executives are deal makers, not technology visionaries. Worse, when it comes to their acquisitions, they cannot retain...

Tags: Innovation, Oracle Corp., Leadership, Strategy, Management, Dennis Howlett

Blog posts 2009-02-23

CRM Vendor Thought Leaders - Thinking, Thinking......Hmmm

Since I was totally disappointed in the performance of the NY Giants about 10 days ago, though happy the Eagles and Ravens had their butts whupped last weekend,  I have had little to look forward to this year, (other than today's incredible inauguration of President Obama, which I am...

Tags: Idea, Leader, CRM, Anthony, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Leadership, Marketing, Software, Management, Paul Greenberg

Blog posts 2009-01-20

CRM 2009 - Companies to Watch For - Live and Let Die - Part 1

We're heading into the forecasting homestretch now. You've seen what I'm thinking 'sup for 2009 with this post, this post, and this post.  Now we move onto the final one or two or three (we'll see how long I can go writing each one before I get tired or sick...

Tags: Salesforce.com Inc., Oracle Corp., Vision, SAP AG, Microsoft Corp., Sales, CRM, SDN, BPX, Marketing Functionality, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2008-12-10

Oracle Gadgets: Flexible Desktop Access to CRM Data Goldmines...

Oracle, who have several code line families to care for and nurture, are announcing Siebel CRM 8.1.1 today, and more intriguingly from a collaboration perspective 'Oracle Customer Relationship Management CRM Gadgets for Sales', more evidence of the effort being put into Social CRM by Oracle. As the...

Tags: Desktop, Microsoft Access, Oracle Corp., Data, Siebel Systems Inc., Gadget, CRM, Sales Strategy, Internet, Sales Force Management, Sales, Oliver Marks

Blog posts 2008-11-12

Social CRM: Interview with Oracle SVP Anthony Lye [podcast]

Oracle's Social CRM product combines social networking and Web 2.0 sensibilities inside a traditional enterprise software wrapper. To learn more, I interviewed Anthony Lye, Oracle's Senior Vice President for CRM. by Michael Krigsman

Tags: Oracle Corp., CRM, Web 2.0, Enterprise Software, Advertising & Promotion, Customer Relationship Management (CRM), Podcasts, Internet, Software, Marketing, Michael Krigsman, Podcast, Social CRM, Data Portability

Blog posts 2008-10-14

Oracle CRM: spot the disconnect

Despite all the glowing reports about Oracle SocialCRM among my fellow bloggers here and elsewhere, I had an uncomfortable feeling. Something didn't quite jibe with me. Step back about three months when I attended an internal Oracle EMEA marketing meeting. I saw Sales Prospector and listened to the pitch but...

Tags: Oracle Corp., CRM, Sales Prospector, Current Evidence, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Dennis Howlett

Blog posts 2008-09-25

Oracle innovates with Social CRM

Oracle's innovative Social CRM product joins social networking with true enterprise features such as reliability, security management, and scalability. Given the different skill sets and perspectives required to build consumer and enterprise software, Oracle's ability to combine both into a single package is a significant achievement. Social...

Tags: Oracle Corp., BEA Beehive, CRM, Social CRM, Denis, Java Development Tools, Social Networking, Enterprise Software, Development Tools, Software Development, Software/Web Development, Online Communications, Marketing, Advertising & Promotion, Software, Michael Krigsman

Blog posts 2008-09-24

Oracle: CRM software demand bubbly; Social networking meets enterprise data

Oracle's Anthony Lye, senior vice president of the company's customer relationship management software unit, said demand is growing at a rate he hasn't "seen since the bubble times." Lye also argued that social networking is rapidly becoming another dataset for enterprise applications to analyze. When coupled with business analytics from...

Tags: Oracle Corp., Network, CRM Software, CRM, Social Networking, Customer Relationship Management (CRM), Advertising & Promotion, Sales Strategy, Enterprise Software, Online Communications, Marketing, Software, Sales, Larry Dignan

Blog posts 2008-09-23

Oracle collaborates with Beehive

From bumble bee-shaped chocolates to signs placed through the conference hall, Oracle is showcasing its Beehive collaboration platform at OpenWorld. Oracle's collaboration vision underscores the growing importance of enterprise 2.0-style communication products. By highlighting Beehive prominently in president Charles Phillip's keynote, the company...

Tags: Oracle Corp., BEA Beehive, ESME, Java Development Tools, Enterprise Software, Development Tools, Software Development, Software/Web Development, Software, Michael Krigsman

Blog posts 2008-09-22

Oracle skins CRM with social networking

There's been a lot of debate and soul-searching among so-called Enterprise 2.0 gurus and vendors about how to bring social networking to the enterprise. Here's an interesting new take from Oracle CRM, launched today: build social networking into the applications enterprises already use. Anthony Lye pictured, who...

Tags: Oracle Corp., Network, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Social Networking, Enterprise Software, Marketing, Software, Online Communications, Phil Wainewright

Blog posts 2008-03-11

Oracle launches latest on-demand CRM release; Pushes social networking

Oracle on Tuesday released its latest on demand CRM effort--Oracle CRM On Demand Release 15--with the primary new feature being social networking capabilities. The move is just the latest in the effort of large software vendors to make social networking and other Web 2.0 features part of...

Tags: Oracle Corp., Network, On-demand, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Social Networking, Enterprise Software, Marketing, Software, Online Communications, Larry Dignan

Blog posts 2008-03-11

Larry Ellison: First Fusion apps to arrive early in 2008

For the final Oracle OpenWorld keynote, singer Billy Joel, part of the evening entertainment lineup, introduced Larry Ellison, who is celebrating 30 years at the helm of the company he co-founded. He announced that the first Fusion applications would come out early in 2008, focusing on salesforce...

Tags: Application, Oracle Corp., Red Hat Inc., Larry Ellison, Fusion Middleware, Customer Data, Sales Library, Sales Strategy, Sales Force Management, Linux, Open Source, Sales, Operating Systems, Software, Dan Farber

Blog posts 2007-11-14

Oracle offers a peek at social apps and Fusion

Oracle showed how it is bringing a social dimension into its software and offered a peek at Fusion applications this afternoon at Oracle OpenWorld. It demonstrated that Oracle has fully grokked the concepts and technologies of Web 2.0 and that Fusion apps, built on the evolving Fusion Middleware stack,...

Tags: Application, Oracle Corp., Sales Strategy, Tools & Techniques, Pricing, Portals, Business Intelligence, Sales Force Management, Sales, Management, Marketing, Internet, Enterprise Software, Software, Data Management, Dan Farber

Blog posts 2007-11-13

Oracle goes for the CRM jugular

Oracle tomorrow will unveil a new generation of CRM OnDemand applications designed both to propel Oracle to the forefront of CRM innovation and at the same time bring a halt to Salesforce.com's expansion into the enterprise market. Attendees at SIIA's OnDemand Summit on Friday were given a...

Tags: Salesforce.com Inc., Application, Oracle Corp., CRM, Web 2.0, Sales Force Management, Advertising & Promotion, Business Structures, Customer Relationship Management (CRM), Sales Strategy, Enterprise Software, Internet, Sales, Marketing, Finance, Software, Phil Wainewright

Blog posts 2007-11-11