amphis customer

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Amphis Customer (msi)

Amphis Customer is a customer database that makes it easier to run your business. Easier to generate quotes and invoices, generate letters, keep track of who owes you money, send reminders, store correspondence and sales history. Mail merge to generate marketing letters / labels, create groups of customers, customize fields...

Tags: Letter, Amphis Customer, Sales Strategy, Sales Force Management, Marketing Research, Databases, Sales, Marketing, Enterprise Software, Software, Data Management

Software downloads 2008-01-04

Additional Resources

Twelve best practices for online customer communities

One of the more significant Web 2.0 trends in business this year has been the advent of the Web-based customer community, where groups of like-minded individuals focus around a brand or a set of product and services come together and interact online. Far from the cynical marketing ploy that it...

Tags: Community, Best Practice, Customer Community, Deloitte, Community Management, Marketing Research, Social Networking, Marketing, Online Communications, Advertising & Promotion, Dion Hinchcliffe

Blog posts 2008-07-25

Microsoft joins 'patch DNS now' chant; Apple patch missing

On the heels of the release of weaponized exploit code for the DNS cache poisoning vulnerability, Microsoft has joined the chorus of security pros pleading with DNS server providers to immediately apply patches to protect users from malicious attacks. The Redmond, Wash. security...

Tags: Apple Macintosh, DNS, Vulnerability, Apple Inc., Exploit Code, Microsoft Corp., Attack, Dan Kaminsky, Domain Names, Apple Mac OS X, Networking, Security, Internet, Operating Systems, Software, Apple Mac OS, Ryan Naraine

Blog posts 2008-07-25

Microsoft may need an IBM moment of clarity

Microsoft's financial analyst meeting was a tale of a technology conglomerate: You heard a lot about search, a decent bit about the enterprise and all sorts of projects in between. But amid all the coverage--see Mary Jo's laundry list of stories--I can't help but wonder if Microsoft's...

Tags: Steve Ballmer, Microsoft Corp., Enterprise, IBM Corp., Game Players, Virtualization, Tools & Techniques, Enterprise Software, Consumer Electronics, Personal Technology, Hardware, Management, Software, Larry Dignan

Blog posts 2008-07-25

Netflix ups outlook; Customer acquisition costs fall

Netflix said Friday it ended the second quarter with more than 8.4 million subscribers, up 25 percent from a year ago, and spent less money acquiring those customers. Those two factors added up to better than expected quarterly results and an improved outlook. The company has been...

Tags: NetFlix Inc., Acquisition, Earnings, Financial Accounting, Mergers & Acquisitions, Finance, Investment, Larry Dignan

Blog posts 2008-07-25

Dell opts for performance with R5400 data center-hosted desktop

Dell unveiled its data center-hosted desktop product line on Tuesday. Unlike rivals Hewlett-Packard and IBM, Dell didn't build its solution on blade servers but instead opted for a high performance system using a 2U box called the Dell Precision R5400 Rack Workstation. "By not putting the solution...

Tags: Dell Computer Corp., Performance, R5400, Workstations, Desktops, Servers, Hardware, Jason Hiner

Blog posts 2008-07-24

Bausch

BauschInteresting pairing...and one that seems to make a little more sense than the traditional IT/Accounting duopoly you generally see in the enterprise. Consumer oriented businesses in this day and age should have consumer oriented systems in place. I think the change in attitude should provide immediate dividends. ...

Tags: Product marketing, Customer relationship management (CRM), Bausch

Discussion threads 2008-07-24

10 things your IT project manager never wants to hear

10 things your IT project manager never wants to hear#9 is wrongThe actual principal for #9 is the GFC principal, Good, Fast, Cheap, pick any TWO.In reality, a successful project blends all 3 to get a product with a reasonable level of all.Corollary to #10:"It's just what I asked for,...

Tags: Strategy, IT Project Manager, information technology

Discussion threads 2008-07-24

Bausch & Lomb reduces IT boundaries

The commonly used phrase "lack of IT alignment" suggests communication problems arising from dysfunctional boundaries between IT and business groups inside an organization. Bausch & Lomb has shattered boundaries by merging IT and customer service under the CIO. by Michael Krigsman

Tags: Customer Service, CIO, Bausch & Lomb Inc., Information Technology, Strategy, Management, Michael Krigsman

Blog posts 2008-07-24

News to know: DNS flaw; Amazon; Microsoft shakeup; Facebook

Notable headlines: Ryan Naraine: Researchers borrow from Google PageRank for network defense service Attack code published for DNS flaw Nate McFeters: |)ruid and HD Moore release part 2 of DNS exploit 'Spam King' escapes from federal prison iPhone vulnerable to phishing,...

Tags: Apple iPhone, Facebook, DNS, Amazon.com Inc., Microsoft Corp., Microsoft Xbox, Flaw, Game Players, Domain Names, Networking, Security, Consumer Electronics, Personal Technology, Internet, Larry Dignan

Blog posts 2008-07-24

Managing growth - a followup to yesterday's guest blog

Yesterday, Dean Cycon of Dean's Beans wrote a guest blog for this column on "Starbucks' Dirty Little Secret". The blog is worthy of some followup, as well as some additional information that Dean shared with me about their corporate philosophy. Growth is good for a company,...

Tags: Trader, Blog, Dean Cycon, X2 Development Corp., Strategy, Management, Christopher Dawson

Blog posts 2008-07-23

Bausch & Lomb puts new CIO in charge of customer service

Eye care company Bausch & Lomb has given its CIO the customer service reins. On Wednesday, the company named Alan Farnsworth, senior vice president of customer service and information technology and chief information officer. Cutting through the rather bloated title, it appears that Bausch & Lomb has...

Tags: Customer Service, CIO, Bausch & Lomb Inc., Information Technology, Product Marketing, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software, Larry Dignan

Blog posts 2008-07-23

Free the XBOX 360!!!

Free the XBOX 360!!!"Microsoft-approved"Why shouldn't Microsoft be concerned with the performance of software on XBox?Quoting:Microsoft makes both the hardware and software, and the environment is tightly controlled - only Microsoft-approved software need apply. [End quote]Vista shows that a product's reputation can be affected by the uninterest or mistakes of third...

Tags: Game players, Games, Microsoft Xbox, Microsoft Corp., game, console

Discussion threads 2008-07-23

Survey: Corporations hold out on Vista

Survey: Corporations hold out on VistaLarry isn't going to give it up...It's sad what passes for "journalism" these days. ZDNet and her "sister site" TechRepublic are so one sided it's laughable. Is this "survey" really supposed to be passed as truth? The survey was conducted by a company KACE that...

Tags: Microsoft Windows Vista (Longhorn), Microsoft Windows XP, Microsoft Windows Vista, survey, Microsoft Corp.

Discussion threads 2008-07-23

McAfee debunks recent vulnerabilities in AV software research, n.runs restates its position

Several days after blogging about a research conduced by n.runs AG that managed to discover approximately 800 vulnerabilities in antivirus products, McAfee issued a statement basically debunking the number of vulnerabilities found, and providing its own account into the number of vulnerabilities affecting its own products : "A recent...

Tags: Software, McAfee Inc., Antivirus, Vulnerability, Vendor, Flaw, N.Runs, Dancho, Security, Viruses And Worms, Dancho Danchev

Blog posts 2008-07-23

Virtual Iron Customer Profile: Goodell DeVries Leech & Dann, LLP

I had the chance to speak with Goodell DeVries Leech & Dann's David Roden, a few questions about their use of Virtual Iron's virtual server environment. Thanks for spending time with me, David! Here are my questions and David's answers: Who are you and what...

Tags: Virtual Iron, Server Virtualization, Disaster Recovery, Virtualization, Servers, Hardware, Data Management, Dan Kusnetzky

Blog posts 2008-07-23

How to lose customers by not even trying

How to lose customers by not even tryingSpot onThere is nothing more infuriating than trying to use a site that has been designed for a single specific browser that isn't yours.I truly appreciate how difficult it can be to get sites working consistently across all browsers. But it is surely...

Tags: Web site development, Web technology, Web browsers, Hertz Corp., Web site, Web browser

Discussion threads 2008-07-23

75% of online banking sites found vulnerable to security design flaws

In a paper entitled "Analyzing Web sites for user-visible security design flaws" to be published at the Symposium on Usable Privacy and Security meeting at Carnegie Mellon University July 25, Atul Prakash and two of his doctoral students examined 214 financial institutions in 2006, finding that over 75% of all...

Tags: Bank, Online Banking, Flaw, Security, Financial Services, Dancho Danchev

Blog posts 2008-07-23

How to lose customers by not even trying

"The easiest way to lose a customer? make it clear you don't care about that customer." Tired old wisdom, right? Sure, but checkout how this applies to webstores - and understand the message poorly thought out webstores send customers. by Paul Murphy

Tags: Avis Rent A Car System Inc., Hertz Corp., Sun Solaris, Microsoft Windows, Scripting Languages, Microsoft Windows Server 2003, Operating Systems, UNIX, Web Browsers, Servers, Software, Software/Web Development, Web Development, Internet, Hardware, Paul Murphy

Blog posts 2008-07-23

Is this the New Apple?

PowerPage podcaster Youngmoo Kim relays his experience with trying to get an iPhone 3G and on being an "IRU" Individual Responsible User. Apple just doesn't want me to have an iPhone 3G.  After a few half-hearted attempts bailing at the sight of long lines, I spent about two hours...

Tags: Apple iPhone, Apple Inc., IRU, 3G, Cellular Phones, Wireless, Consumer Electronics, Personal Technology, Jason D. O\'Grady

Blog posts 2008-07-22