american express open

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American Express OPEN keeps 'pulse' on small business with social media

American Express OPEN is using social media to spur its own growth, but the growth of its small business customers. by Jennifer Leggio

Tags: Social Media, American Express Co., Small Business, American Express OPEN, Jennifer Leggio

Blog posts 2009-11-09

Additional Resources

Brent Leary Expounds: The SMBs Rejoice

Brent Leary, who is not only my bud, but one of the leading, no, the leading, small business consultant and analyst when it comes to small business (duh!), CRM, social CRM and social media,  is someone that I want to highlight on these pages.  Not that you need to come...

Tags: Salesforce.com Inc., Leader, Small Business, Small And Medium Business, CRM, Brent Leary, Maximizer Needs, Price Point, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Paul Greenberg

Blog posts 2009-09-14

Opt Me Out! The United States Postal Service Needs an Overhaul

They Can't Change ItThe ONLY people using the Postal System today are Direct Marketers, Billers and Magazines. That's why the only mail in your post box is catalogs, bills and magazines. 85% of current USPS revenue is from bulk mailers of which Direct Marketers are the largest share....

Tags: U.S. Postal Service, mailer, revenue

Discussion threads 2009-08-10

! 3D Tennis II 5.2 (Mobile)

Now in High-Res and Stereo where available - Palm OS 5. Realistic 3D Tournament. Become Number One tennis player in the TOP 20 Rank List of Men and Women Singles.This game was the official PDA game of US Open 2001 and 2002 Championships. The project was sponsored by American Express....

Tags: 3D, Palm OS 5, Mobile, Palm Inc., Stefan Komilev, Players Database, 3D Tennis, Palm OS, Mobile Operating Systems, Games, Mobile Applications, Handhelds, Wireless And Mobility, Operating Systems, Software, Personal Technology, Hardware

Software downloads 2009-07-08

Apple Faithful: Arrogance Is Not a Virtue, and Why I Will Never Buy a Mac

I've often been asked why I don't own a Mac. The answer is simple, and yet complex, and requires a trip down memory lane artwork by Spidermonkey David Morgenstern’s column last week about Psystar’s imminent demise and his accompanying “Good Riddance”...

Tags: Software, Steve Jobs, Apple Macintosh, PC, Apple Inc., Next Computer, Canon Inc., Fanboy Template Let, Andrew, NeXTStep, Desktops, Hardware, Jason Perlow

Blog posts 2009-06-02

When Americans were well-trained

When Americans were well-trainedExpress RailI like the idea! There is nothing express or high speed about traveling by train today in America. In fact from Michigan where i live I can plan on up to 20 hours to the East with long layovers. I see no reason...

Tags: NYC, Express Rail

Discussion threads 2009-05-07

Scareware meets ransomware: "Buy our fake product and we'll decrypt the files"

Scareware meets ransomware: "Buy our fake product and we'll decrypt the files"I imagine this is targeted ONLY to Windows platforms :-)As soon as I read this I looked over at my wife and said "God I'm glad we left Windows!" The more I read of this crap the happier I...

Tags: Spyware, adware & malware, Cyberthreats, Microsoft Windows, Viruses and worms, Scareware, RICO, MasterCard International, Visa Inc., malware, security

Discussion threads 2009-03-26

Vista Capable suit no longer a class action

Vista Capable suit no longer a class actionInflation in computer prices?I seem to remember the computer prices never really changing when Vista came out. All that seemed to happen was you got more computer for the same price. Almost all the computers coming out had a built in video card...

Tags: Microsoft Windows Vista (Longhorn), Operating systems, Microsoft Corp., class action, Vista Capable, Microsoft Windows Vista, Linux

Discussion threads 2009-02-19

CRM Playaz: Episode #2: Twitterspeak; Plagiarism Just Doesn't Go Away

Oddly, to us, at least, Brent Leary and I got a great response to episode #1 of CRM Playaz.  Its actually become my top rated blog posting here ever. Well, that inspired us, and we were doubly inspired when Rand Schulman, industry veteran, raconteur and Chief Marketing...

Tags: Episode, CRM, Twitterspeak, Public Relations, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Corporate Communications, Software, Paul Greenberg

Blog posts 2009-02-17

TOGAF 9: Take control of your IT architecture

As part of the 21st Enterprise Architecture Practitioners Conference here in San Diego this week, The Open Group has delivered TOGAF version 9, a significant upgrade to the enterprise IT architecture framework that adds modularity, business benefits, deeper support via the Architecture Development Method ADM for SOA and cloud, and...

Tags: Open Group, Information Technology, Enterprise Architecture, TOGAF 9, Strategy, Management, Dana Gardner

Blog posts 2009-02-02

RIAA, BSA lawyers fill top Justice spots

RIAA, BSA lawyers fill top Justice spotsBe careful...Be careful who has your ear, Mr. President.RE: RIAA, BSA lawyers fill top Justice spotsAnd to think of all the articles and columns I've seen by liberal tech writers over the last two months just giddy with anticipatory delight on all the wonderful...

Tags: Ignore Justice, Business Software Alliance, RIAA, Obama

Discussion threads 2009-01-26

Social Plagiarism? Might Be, But SOOOO Stupid

Brent Leary is not only one of the more influential guys in the world of CRM but he is one of the nicest. He is a bright, insightful fun-loving and well-respected CRM guru who understands especially how the small business needs to use CRM and Social CRM.  He has a...

Tags: Campaign, Barack Obama, Social Media, Small Business, CRM, Brent Leary, LaFarce, Stevens, Dale Carnegie 2.0 President-elect Obama, Taxes, Web 2.0, Free Trade, Public Relations, Financial Planning, Finance, Internet, Marketing, Corporate Communications, Paul Greenberg

Blog posts 2008-12-30

Student Technology Day: Steve Ballmer Q&A

There was quite a lot to transcribe out, and many questions asked. Some questions put to Steve Ballmer, CEO of Microsoft, include: Will we always need programmers? What's Microsoft's input in Facebook and social networking? Does Microsoft have any changes in mind for their...

Tags: India, Pyramid, Laughter, Network, Microsoft Office, Steve Ballmer, Product, Microsoft Corp., Programmer, Question, Microsoft Windows, Social Networking, Operating Systems, Software, Online Communications, Marketing, Advertising & Promotion, Zack Whittaker

Blog posts 2008-10-06

News to know: RIP enterprise data center; Red Hat breach; Google

Here are today’s notable headlines. You can get News To Know via email alert and RSS daily: Dion Hinchcliffe: Are we ready to declare the "time of death" for the enterprise data center? Joe McKendrick: Is SOA an elixir or real fix for 'medieval'...

Tags: Google Inc., Red Hat Inc., Palm Inc., Video, Service-Oriented Architecture (SOA), Corporate Communications, Cellular Phones, Handhelds, Open Source, Web Services, Enterprise Software, Software, Marketing, Consumer Electronics, Personal Technology, Hardware, Larry Dignan

Blog posts 2008-08-25

Building Windows, not walls

Building Windows, not wallsBuilding Windows, not wallsHooray for ZDNet duplication! Now we only need 5 more articles about this subject which will coincide with ZDNet agenda.[i]will reinvigorate Vista's image and make Microsoft less of an Apple chump.[/i]As of lately the chump has been Apple with their failures. This ad...

Tags: Construction, Operating systems, Microsoft Windows Vista (Longhorn), zune, Microsoft Corp., Microsoft Windows, wall, Building Windows, Microsoft Windows Vista, Apple Inc., Seinfeld

Discussion threads 2008-08-21

The glide path to an open society

The International Olympic Committee IOC, the Switzerland-based group responsible for Olympic event planning, has been putting pressure on China to open the Internet during the games in Beijing as part of host-nation commitment to media openness. As Ars Technica reported, the results have been decidedly mixed. Though Chinese Internet users...

Tags: China, Government, Vertical Industries, Internet, Enterprise Software, Software, John Carroll

Blog posts 2008-04-07

JuicyCampus, free speech, and personal responsibility

JuicyCampus, free speech, and personal responsibilityOn ending anonymity.When people write about ending anonymity, I always wonder how something like that could be accomplished. For example, how does any social site, forum, what-have-you actually _verify_ the information I give to them? Sure, they can log an IP address, but...

Tags: INTERNET, Workforce management, JuicyCampus, personal responsibility

Discussion threads 2008-03-20

The Longtail of IT Governance

Open source has shown how marketplaces can thrive on doing good, but can whether the same concept be applied to IT governance? Archer Technology hopes so. The risk assessment and compliance company announced Archer Exchange, an open marketplace for governance applications here at its user conference in Orlando. ...

Tags: Application, IT Governance, Information Technology, IBM Lotus SmartSuite, Archer Exchange, Groupware, Strategy, Enterprise Software, Software, Management, Dave Greenfield

Blog posts 2008-03-14

Verizon: Want our Triple Play? Sorry, can't have it

As I wrote about last week, I just made the decision to switch our phone from Verizon to Time Warner Cable and TV services from Time Warner Cable to DIRECTV. My ideal solution would have been to sign up for Verizon's FIOS service for everything, but alas, FIOS TV service...

Tags: Phone, Verizon Communications Inc., DirecTV, Service, Telecom & Utilities, TVs, Tv & Home Theater, Personal Technology, Home Entertainment, Josh Taylor

Blog posts 2008-02-05

Credit issuer says data lost for 650,000 customers

Credit issuer says data lost for 650,000 customersNice going...I should try telling these various credit card company morons that I "lost" their bills and then send them an offer to protect their good names. This idiotic country has become absolutely beholden to computer systems that barely work and employees that...

Tags: Social Security, Identity theft, Operational accounting, Credit Bureaus, issuer

Discussion threads 2008-01-19