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- Indian offshore call centers 'not doomed'
- Indian offshore call centers 'not doomed'Outsourcing AmericaI know there are many, many arguments on both sides of this issue. But as an IT professional. I make a point to not speak with an offshore technical support staff and to not support their corporate sponsors. - The reversal of the outsourcing...
- Tags: Call centers, Investment, stock market, Corporate America, outsourcing, American Corporation, help desk, call-center
- Discussion threads 2007-03-08
- Behind Google's German courtroom battle
- Behind Google's German courtroom battleAh how quickly things changeGoogle go from "do no evil" alternative types to trying to crush small businesses. If only they hadn't said they would "do no evil" then one could simply view them as a big business doing what big business always does, instead they...
- Tags: Benefits, McDonald's Corp., Google Inc., American Corporation
- Discussion threads 2006-09-14
- Photos: Racing at 6,786 miles per gallon
- Photos: Racing at 6,786 miles per gallonWhat goes in TO making ethanol?The cost to plant the seeds.The cost to harvest them.The cost to process them into the liquid used to burn.All of these facets require oil.Ethanol is not a long-term benefit, not by any measure. It's a pipe dream....
- Tags: Government, Ethanol, American Corporation, American Public, alcohol, photograph
- Discussion threads 2006-05-23
- Indian police make arrests in outsourcing fraud
- Indian police make arrests in outsourcing fraudThat's why we don't outsource..Amen!Here we go.This definately wont be last. How many people has this happened to, due to off-shoring, that haven't been caught?Awesome!I love to hear good news once in a while.Just the beginningI had heard about this from some associates who...
- Tags: Litigation, American Corporation, outsourcing, outsourcing fraud, fraud
- Discussion threads 2005-04-08
- Microsoft customers evaluate European sanctions
- Microsoft customers evaluate European sanctionsSo much for the idea of "FREE MARKET"Yeah yeah I know this is Microsoft we are talking about. However, this is setting a VERY dangerous precedent for any person or businesses doing business with the EU. United States international commerce is about to take...
- Tags: Taxes, Free trade, European Commission, Microsoft Corp., American Corporation, VERY dangerous precedent, VERY DANGEROUS
- Discussion threads 2005-02-25
- Why China can't compete in IT services, yet
- Why China can't compete in IT services, yetChinese IT Tech SupportWhy not get the chinese to do your IT support since cost is the only consideration not service or customer satisfation. Dell, Microsoft, IBM and many other industry giants proved that cheap Indian help desks provided less than adequate...
- Tags: Help desk, Call centers, Chinese IT, worker, IT services, Cooling Fan, information technology, American Corporation
- Discussion threads 2005-02-03
- U.S. files WTO case against China's chip policies
- U.S. files WTO case against China's chip policiesI can't wait to buy those cheap Chinese chips!!!American corporations need to stop whining. This is the Free Trade Globalism they wanted. If they can ship my job off to India or China, then I should be able to buy pentalty...
- Tags: Free trade, Taxes, U.S. Files, chip policy, American Corporation, World Trade Organization, chip
- Discussion threads 2004-03-18
Additional Resources
- One month later and the HTC Touch Diamond has lost some shine
- I just passed the one month mark with the HTC Touch Diamond and it has been a love/hate relationship that is now ending with me sending the device to a friend to check out. I was pretty blown away by the Teeter game, TouchFLO 3D, FM radio, and many other...
- Tags: High Tech Computer Corp., Device, HTC Touch, Keyboards, Monitors & Displays, Microsoft Windows, E-mail, Handhelds, Operating Systems, Hardware, Peripherals, Components, Software, Online Communications, Matthew Miller
- Blog posts 2008-07-08
- ICANN says registrar was hacked
- Two weeks after ICANN's own domains were hijacked by Turkish hackers, the International Corporation for Assigned Names and Numbers says it was its registrar -- not ICANN's servers themselves -- that were attacked. On June 26, a number of ICANN sites popped up with this message: ...
- Tags: Registrar, ICANN, Attack, Security, Richard Koman
- Blog posts 2008-07-08
- UPDATED: Learning how to use "green" and Microsoft in the same sentence
- NOTE: I've updated this post to include another link with tips on other Microsoft technologies that can contribute to your company's green credentials as well as the link for the Imagine Cup winners. It being the week of Microsoft's annual big-deal partner conference and all, I thought...
- Tags: Data Center, Green Technology, Microsoft Corp., Data Centers, Storage, Hardware, Data Management, Heather Clancy
- Blog posts 2008-07-07
- Demographics forging a new Net market: It's not your kids' Web
- It's easy and fashionable to talk about "digital natives" that have grown up online, but the demographics of the United States are shifting radically to the grey and Web services developers should heed that news and make changes in their products and plans as a result. Old coots, like me,...
- Tags: U.S., Web, Web Service, Advertising Age, West, Channel Management, Marketing, Mitch Ratcliffe
- Blog posts 2008-07-07
- Study: Offshore outsourcing dings customer satisfaction; Taking back office offshore ok
- Study: Offshore outsourcing dings customer satisfaction; Taking back office offshore okBy the same token......who are the "customers" of the "back office" people? Yeah, the CSRs. You keep them in house but outsource the "back office", and all you've accomplished is a slight shift of the dissatisfaction - your...
- Tags: Operational accounting, Strategy, back-office, outsourcing, Offshore outsourcing dings customer satisfaction, back-office offshore, offshore outsourcing, information technology
- Discussion threads 2008-07-07
- Lemon-filled odorless socks?
- According to the latest American Chemical Society ACS Weekly PressPac, Portuguese researchers have developed a new type of microcapsule filled with perfume and embedded in fabric for production of scented suits, socks, undergarments and other clothing. This PressPac contains a very short note titled 'Toward perfumed-clothing: Fabric-friendly microcapsules hide unpleasant...
- Tags: Technique, Researcher, Agent, American Chemical Society, Productivity, Real Estate, Business Operations, Roland Piquepaille
- Blog posts 2008-07-07
- Study: Offshore outsourcing dings customer satisfaction; Taking back office offshore ok
- A trio of professors working with the national Quality Research Center at the University of Michigan finds that offshore outsourcing hurts customer service ratings, but farming out back office operations has a limited impact. The working paper, conducted by the University of Michigan as well as Nasscom,...
- Tags: Offshore, Customer Service, Offshore Outsourcing, Customer Satisfaction, Back-office, Offshoring, Outsourcing, Product Marketing, Operational Accounting, Customer Relationship Management (CRM), It Operations, Business Operations, Outsourcing & Subcontracting, Marketing, Finance, Enterprise Software, Software, Larry Dignan
- Blog posts 2008-07-07
- Icahn, Ballmer pair up, talk Microhoo; Push to boot Yang and Yahoo's board
- Updated: Activist investor Carl Icahn and Microsoft are now in cahoots to toss Yahoo CEO Jerry Yang and the company's board of directors. Icahn says in a letter that he has been chatting up Microsoft CEO Steve Ballmer along with other key executives about how the two...
- Tags: Transaction, Steve Ballmer, Board, Yahoo! Inc., Microsoft Corp., Icahn, Steve, Search, Corporate Governance, Business Operations, Corporate Law, Larry Dignan
- Blog posts 2008-07-07
- Google trying to take privacy seriously
- Google trying to take privacy seriouslyRE: Google trying to take privacy seriouslyThe whole thing is a legal can of worms which I did not see American judges opening. I hope this will be overturned for it has very serious implications all over the world.While the state may potentially be the...
- Tags: SECURITY, Google Inc., privacy
- Discussion threads 2008-07-05
- Happy 4th of July
- For all of my blasting of the TSA and the US Government for our strange, inappropriate, inadequate, and sometimes unacceptable security practices, I am damn proud to be an American. There's many countries I've visited in this world, and I love many of them, but none like the good...
- Tags: Blog, Blogging, Internet, Nathan McFeters
- Blog posts 2008-07-04
- Runescape graphic glitches
- Spending the American July 4th holiday with friends and family is a wonderful break from the daily routine. Imagine my surprise when a lively 12-year old proudly showed me the graphics problems he discovered in Runescape, an online game. According to this young bug-hunter: It all...
- Tags: Graphics, Michael Krigsman
- Blog posts 2008-07-04
- Energy Independence Day...not yet, but it's a popular idea
- Click on any image to see the whole picture. These are just three of the images from our local Fourth of July Parade today. We happen to live in a state which does not produce much...
- Tags: Subsidy, Denmark, Natural Gas, Taxes, Free Trade, Telecom & Utilities, Financial Planning, Finance, Harry Fuller
- Blog posts 2008-07-04
- July 4th, 2008: A trip down memory lane
- A 1 question civics quiz Today American's celebrate the Declaration of Independence, the legal foundation of the USA and, after the failure of the Articles of Confederation, the Constitution of the United States. I revere the Constitution as a magnificent piece of political engineering. But it...
- Tags: U.S., President, Storage, Hardware, Robin Harris
- Blog posts 2008-07-04
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