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	<title><![CDATA[american airlines Resources | ZDNet]]></title>
	<link><![CDATA[http://updates.zdnet.com/tags/american+airlines.html]]></link>
	<description><![CDATA[White papers, case studies, technical articles, and blog posts relating to american airlines]]></description>
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	<language>en-us</language>
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		<title><![CDATA[Short clip:  American Airlines? upgrading its passenger service system]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-12794-0.html?forumID=1&threadID=71327&messageID=1375388&start=0]]></link>
		<description><![CDATA[Boy, was that a bunch of nothing!A valid question was asked about what the customer will see but all the responses were vague generalities and buzzwords.  The only concrete example mentioned was that more of the employees would be among the people instead of behind the ticket counter.Obviously, they...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Fri, 06 Nov 2009 08:57:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/corporate+communications.html"><![CDATA[Corporate communications]]></category>
		<category domain="http://updates.zdnet.com/tags/american+airlines.html"><![CDATA[American Airlines]]></category>
	</item>
	<item>
		<title><![CDATA[Short clip:  American Airlines? upgrading its passenger service system]]></title>
		<link><![CDATA[http://news.zdnet.com/2422-12794_22-353050.html]]></link>
		<description><![CDATA[Monte Ford, CIO of American Airlines describes how the company?s new passenger service system will work in the future. He says it will be easier for customers to handle reservations, ticketing, and flight information through their mobile devices.]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Wed, 04 Nov 2009 08:52:11 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/american+airlines.html"><![CDATA[American Airlines]]></category>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
		<category domain="http://updates.zdnet.com/tags/wireless+and+mobility.html"><![CDATA[Wireless And Mobility]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
	</item>
	<item>
		<title><![CDATA[Short clip: American Airlines social media experiment]]></title>
		<link><![CDATA[http://news.zdnet.com/2422-12794_22-353053.html]]></link>
		<description><![CDATA[Monte Ford, CIO of American Airlines describes how the company is embracing Twitter and Facebook, and how these social networking tools are benefiting interactions with customers.]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Wed, 04 Nov 2009 08:51:59 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/american+airlines.html"><![CDATA[American Airlines]]></category>
		<category domain="http://updates.zdnet.com/tags/social+media.html"><![CDATA[Social Media]]></category>
		<category domain="http://updates.zdnet.com/tags/social+networking.html"><![CDATA[Social Networking]]></category>
		<category domain="http://updates.zdnet.com/tags/productivity.html"><![CDATA[Productivity]]></category>
		<category domain="http://updates.zdnet.com/tags/online+communications.html"><![CDATA[Online Communications]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/advertising+%2526+promotion.html"><![CDATA[Advertising & Promotion]]></category>
	</item>
	<item>
		<title><![CDATA[Monte Ford, CIO, American Airlines]]></title>
		<link><![CDATA[http://news.zdnet.com/2422-12794_22-353056.html]]></link>
		<description><![CDATA[Monte Ford, CIO of American Airlines talks to ZDNet?s Sumi Das about developing a new passenger service system that will allow customers to connect more easily to the airline through their web site and other mobile devices. Ford also discusses how his IT organization faced the challenges of 9/11 and...]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Wed, 04 Nov 2009 08:51:37 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/american+airlines.html"><![CDATA[American Airlines]]></category>
		<category domain="http://updates.zdnet.com/tags/cio.html"><![CDATA[CIO]]></category>
		<category domain="http://updates.zdnet.com/tags/web+site+development.html"><![CDATA[Web Site Development]]></category>
		<category domain="http://updates.zdnet.com/tags/internet.html"><![CDATA[Internet]]></category>
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	<item>
		<title><![CDATA[Short clip: How American Airlines faced the challenges of 9/11 and the recession]]></title>
		<link><![CDATA[http://news.zdnet.com/2422-12794_22-353048.html]]></link>
		<description><![CDATA[Monte Ford, CIO of American Airlines discusses how the company was able to overcome the tragedy of 9/11 and weather the current economic downturn by staying focused, managing to a plan, and developing a set of processes to guide the airline into the future.]]></description>
		<s:doctype><![CDATA[Videos]]></s:doctype>
		<pubDate>Wed, 21 Oct 2009 13:18:06 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/american+airlines.html"><![CDATA[American Airlines]]></category>
		<category domain="http://updates.zdnet.com/tags/recession.html"><![CDATA[Recession]]></category>
		<category domain="http://updates.zdnet.com/tags/9%252f11+commission.html"><![CDATA[9/11 Commission]]></category>
	</item>
	<item>
		<title><![CDATA[HP lands deal to cook up next-gen American Airlines IT system]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-10532-0.html?forumID=1&threadID=68373&messageID=1304023&start=0]]></link>
		<description><![CDATA[Not surprisingConsidering that EDS has run Sabre's systems for years and know the industry intimately, it's not a big jump to see them expanding out to the next generation of passenger-related IT projects.]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Wed, 26 Aug 2009 11:23:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/american+airlines.html"><![CDATA[American Airlines]]></category>
		<category domain="http://updates.zdnet.com/tags/hewlett-packard+co..html"><![CDATA[Hewlett-Packard Co.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">HPQ</category>
		<category domain="tickers">HPQ</category>
	</item>
	<item>
		<title><![CDATA[HP lands deal to cook up next-gen American Airlines IT system]]></title>
		<link><![CDATA[http://blogs.zdnet.com/BTL/?p=23317]]></link>
		<description><![CDATA[AMR, the parent of American Airlines, has inked a deal with HP to develop a next-generation Passenger Service System, which runs everything from reservations, pricing, ticketing, flight information and check-in. by Larry Dignan]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Wed, 26 Aug 2009 08:56:39 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/american+airlines.html"><![CDATA[American Airlines]]></category>
		<category domain="http://updates.zdnet.com/tags/hewlett-packard+co..html"><![CDATA[Hewlett-Packard Co.]]></category>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[Information Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/pricing.html"><![CDATA[Pricing]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing+research.html"><![CDATA[Marketing Research]]></category>
		<category domain="http://updates.zdnet.com/tags/strategy.html"><![CDATA[Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/marketing.html"><![CDATA[Marketing]]></category>
		<category domain="http://updates.zdnet.com/tags/management.html"><![CDATA[Management]]></category>
		<category domain="http://updates.zdnet.com/tags/larry+dignan.html"><![CDATA[Larry Dignan]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">HPQ</category>
		<category domain="tickers">HPQ</category>
	</item>
	<item>
		<title><![CDATA[American Airlines kicks off in-flight Internet service]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-9595-0.html?forumID=1&threadID=51077&messageID=959206&start=0]]></link>
		<description><![CDATA[American Airlines kicks off in-flight Internet serviceHmmmm....Porno at 3k feet!  With full access, I should be able to access my home network, and actually get work done.RE: American Airlines kicks off in-flight Internet serviceHow about they figure out how to get us to our destination ON TIME and WITH...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Wed, 20 Aug 2008 11:59:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/in-flight+internet+service.html"><![CDATA[in-flight Internet service]]></category>
		<category domain="http://updates.zdnet.com/tags/american+airlines.html"><![CDATA[American Airlines]]></category>
		<category domain="http://updates.zdnet.com/tags/internet+service.html"><![CDATA[Internet service]]></category>
		<category domain="http://updates.zdnet.com/tags/internet.html"><![CDATA[Internet]]></category>
	</item>
	<item>
		<title><![CDATA[In-flight Internet cleared for take-off]]></title>
		<link><![CDATA[http://blogs.zdnet.com/computers/?p=138]]></link>
		<description><![CDATA[I've been skeptical of plans for in-flight broadband access. Let's face it, the airlines don't have a great track record here. No one used those sad phones in the seatbacks. And Boeing's Connexion service--once offered by a few international carriers--is gone. But this time it may finally happen.  ...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Thu, 13 Mar 2008 14:12:40 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/internet+access.html"><![CDATA[Internet Access]]></category>
		<category domain="http://updates.zdnet.com/tags/american+airlines.html"><![CDATA[American Airlines]]></category>
		<category domain="http://updates.zdnet.com/tags/wall+street+journal.html"><![CDATA[Wall Street Journal]]></category>
		<category domain="http://updates.zdnet.com/tags/flight.html"><![CDATA[Flight]]></category>
		<category domain="http://updates.zdnet.com/tags/jetblue+airways+corp..html"><![CDATA[JetBlue Airways Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/boeing+co..html"><![CDATA[Boeing Co.]]></category>
		<category domain="http://updates.zdnet.com/tags/equipment.html"><![CDATA[Equipment]]></category>
		<category domain="http://updates.zdnet.com/tags/satellite.html"><![CDATA[Satellite]]></category>
		<category domain="http://updates.zdnet.com/tags/virgin+america.html"><![CDATA[Virgin America]]></category>
		<category domain="http://updates.zdnet.com/tags/aircell.html"><![CDATA[Aircell]]></category>
		<category domain="http://updates.zdnet.com/tags/u.s.+in-flight+broadband.html"><![CDATA[U.S. In-flight Broadband]]></category>
		<category domain="http://updates.zdnet.com/tags/satellite+tv.html"><![CDATA[Satellite TV]]></category>
		<category domain="http://updates.zdnet.com/tags/network+technology.html"><![CDATA[Network Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/telecommunications.html"><![CDATA[Telecommunications]]></category>
		<category domain="http://updates.zdnet.com/tags/consumer+electronics.html"><![CDATA[Consumer Electronics]]></category>
		<category domain="http://updates.zdnet.com/tags/personal+technology.html"><![CDATA[Personal Technology]]></category>
		<category domain="http://updates.zdnet.com/tags/networking.html"><![CDATA[Networking]]></category>
		<category domain="http://updates.zdnet.com/tags/john+morris.html"><![CDATA[John Morris]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">BA</category>
		<category domain="http://rss.financialcontent.com/stocksymbol">JBLU</category>
		<category domain="tickers">BA,JBLU</category>
	</item>
	<item>
		<title><![CDATA[Being middle-seated in the back row]]></title>
		<link><![CDATA[http://blogs.zdnet.com/outsourcing/?p=107]]></link>
		<description><![CDATA[I got middle-seated again- in the back row - courtesy of Delta Airlines.Ã‚Â  Not only that, we sat on the tarmac for 2 hours waiting for the "traffic" to clear (heh?).Ã‚Â  So I got thinking about some of the things in life that irritate me.....'Ã‚Â Ã‚Â Ã‚Â m    Being middle-seated...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 31 Dec 2007 05:12:52 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/american+airlines.html"><![CDATA[American Airlines]]></category>
		<category domain="http://updates.zdnet.com/tags/disney+corp..html"><![CDATA[Disney Corp.]]></category>
		<category domain="http://updates.zdnet.com/tags/service-oriented+architecture+%2528soa%2529.html"><![CDATA[Service-Oriented Architecture (SOA)]]></category>
		<category domain="http://updates.zdnet.com/tags/bluetooth.html"><![CDATA[Bluetooth]]></category>
		<category domain="http://updates.zdnet.com/tags/sales+strategy.html"><![CDATA[Sales Strategy]]></category>
		<category domain="http://updates.zdnet.com/tags/food+%2526+beverage.html"><![CDATA[Food & Beverage]]></category>
		<category domain="http://updates.zdnet.com/tags/web+services.html"><![CDATA[Web Services]]></category>
		<category domain="http://updates.zdnet.com/tags/wi-fi.html"><![CDATA[Wi-Fi]]></category>
		<category domain="http://updates.zdnet.com/tags/middleware.html"><![CDATA[Middleware]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/wireless.html"><![CDATA[Wireless]]></category>
		<category domain="http://updates.zdnet.com/tags/sales.html"><![CDATA[Sales]]></category>
		<category domain="http://updates.zdnet.com/tags/manufacturing.html"><![CDATA[Manufacturing]]></category>
		<category domain="http://updates.zdnet.com/tags/phil+fersht.html"><![CDATA[Phil Fersht]]></category>
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	<item>
		<title><![CDATA[American Airlines seeks damages against Google]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-9588-0.html?forumID=1&threadID=37600&messageID=691109&start=0]]></link>
		<description><![CDATA[American Airlines seeks damages against GoogleAdd Value and not take itThis practice in this case from AA does not add value to the market  business model. It takes it away and diverts from the real need to offer a sound customer service and real value in its offering.AA and...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Sun, 19 Aug 2007 01:07:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/search.html"><![CDATA[SEARCH]]></category>
		<category domain="http://updates.zdnet.com/tags/american+airlines.html"><![CDATA[American Airlines]]></category>
		<category domain="http://updates.zdnet.com/tags/lawsuit.html"><![CDATA[lawsuit]]></category>
		<category domain="http://updates.zdnet.com/tags/google+inc..html"><![CDATA[Google Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/search+engine.html"><![CDATA[search engine]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">GOOG</category>
		<category domain="tickers">GOOG</category>
	</item>
	<item>
		<title><![CDATA[American Airlines files suit against Google - It's destined to fail]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Google/?p=692]]></link>
		<description><![CDATA[American Airlines has decided to sue Google because they don't like it when other people use their trademarks in advertisements.  Instead of going after the people actually abusing their trademark, they want Google to pay the price for letting it happen in the first place.The same complaint has come...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Fri, 17 Aug 2007 17:04:37 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/google+inc..html"><![CDATA[Google Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/american+airlines.html"><![CDATA[American Airlines]]></category>
		<category domain="http://updates.zdnet.com/tags/garett+rogers.html"><![CDATA[Garett Rogers]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">GOOG</category>
		<category domain="tickers">GOOG</category>
	</item>
	<item>
		<title><![CDATA[My first passage to India - boom times trigger memories of dotbombs]]></title>
		<link><![CDATA[http://blogs.zdnet.com/Foremski/?p=126]]></link>
		<description><![CDATA[[This is an account of my first trip to India,  traveling as a guest of Tibco Software, an SVW sponsor. Vivek Ranadive, the CEO of Tibco is launching his business IT strategy book "The Power to Predict" in India, and he invited me to come along as he meets with politicians...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 30 Oct 2006 03:18:18 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/check-in.html"><![CDATA[Check-in]]></category>
		<category domain="http://updates.zdnet.com/tags/tibco+software+inc..html"><![CDATA[TIBCO Software Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/it+company.html"><![CDATA[IT company]]></category>
		<category domain="http://updates.zdnet.com/tags/american+airlines.html"><![CDATA[American Airlines]]></category>
		<category domain="http://updates.zdnet.com/tags/information+technology.html"><![CDATA[information technology]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">TIBX</category>
		<category domain="tickers">TIBX</category>
	</item>
	<item>
		<title><![CDATA[American Airlines must die]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-11048-0.html?forumID=1&threadID=23785&messageID=447521&start=0]]></link>
		<description><![CDATA[American Airlines must dieIt keeps fares artificially highJohn, I feel your pain, and while I think it's a ridiculous policy and a stupid one, here's one reason why the airlines do this.A few years back, I wanted to fly into Charlotte, NC.  US Air has a virtual monopoly on...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Mon, 31 Jul 2006 11:54:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/american+airlines.html"><![CDATA[American Airlines]]></category>
	</item>
	<item>
		<title><![CDATA[American Airlines must die]]></title>
		<link><![CDATA[http://blogs.zdnet.com/carroll/?p=1582]]></link>
		<description><![CDATA[  I have bad luck flying.  I've mentioned before that I'm on a "special list" with the Department of Homeland Security cursed common Irish names which ensures that I can't use self-checkin kiosks at airports.  Well, I've topped that.  I arrived on Sunday at the American...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 31 Jul 2006 11:14:55 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/american+airlines.html"><![CDATA[American Airlines]]></category>
		<category domain="http://updates.zdnet.com/tags/southwest+airlines+co..html"><![CDATA[Southwest Airlines Co.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">LUV</category>
		<category domain="tickers">LUV</category>
	</item>
	<item>
		<title><![CDATA[American Airlines subpoenas Google, YouTube]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-9588-0.html?forumID=1&threadID=18757&messageID=362996&start=0]]></link>
		<description><![CDATA[American Airlines subpoenas Google, YouTubeISPs stuck in the middle?  Not hardly...I don't see how ISPs are stuck in the middle, every contract/agreement I have ever seen from an ISP plainly states that posting copyrighted material is against the ISPs policy.  All they need do is hand over the...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Thu, 09 Mar 2006 13:13:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/internet+service+providers+%2528isps%2529.html"><![CDATA[Internet service providers (ISPs)]]></category>
		<category domain="http://updates.zdnet.com/tags/corporate+communications.html"><![CDATA[Corporate communications]]></category>
		<category domain="http://updates.zdnet.com/tags/due+process.html"><![CDATA[Due Process]]></category>
		<category domain="http://updates.zdnet.com/tags/google+video.html"><![CDATA[Google Video]]></category>
		<category domain="http://updates.zdnet.com/tags/internet+service+provider.html"><![CDATA[Internet Service Provider]]></category>
		<category domain="http://updates.zdnet.com/tags/video.html"><![CDATA[video]]></category>
		<category domain="http://updates.zdnet.com/tags/google+inc..html"><![CDATA[Google Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/american+airlines.html"><![CDATA[American Airlines]]></category>
		<category domain="http://updates.zdnet.com/tags/youtube+inc..html"><![CDATA[YouTube Inc.]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">GOOG</category>
		<category domain="tickers">GOOG</category>
	</item>
	<item>
		<title><![CDATA[Billionaire kicks up pressure on Time Warner]]></title>
		<link><![CDATA[http://talkback.zdnet.com/5208-9588-0.html?forumID=1&threadID=14089&messageID=282933&start=0]]></link>
		<description><![CDATA[Billionaire kicks up pressure on Time WarnerHow is this news?  2.8 Percent?Thats like letting the minority run the majorityGreat job at TWACarl did such a good job at TWA...wait they went broke and were bought by American and mostly shut down.  Oh!!  American Airlines is sinking like...]]></description>
		<s:doctype><![CDATA[Discussion threads]]></s:doctype>
		<pubDate>Tue, 11 Oct 2005 09:18:00 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/twa.html"><![CDATA[TWA]]></category>
		<category domain="http://updates.zdnet.com/tags/time+warner+inc..html"><![CDATA[Time Warner Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/american+airlines.html"><![CDATA[American Airlines]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">TWX</category>
		<category domain="tickers">TWX</category>
	</item>
	<item>
		<title><![CDATA[50% of online travel shoppers buy from travel agencies, 50% - from airline Web sites]]></title>
		<link><![CDATA[http://blogs.zdnet.com/ITFacts/?p=8171]]></link>
		<description><![CDATA[Nielsen//NetRatings reported that while the majority, or 54%, of online travel shoppers begin travel research with an online travel agency, consumers are evenly split between travel agencies and airline Web sites when it comes to the actual purchase of online travel. As far as researching goes, 37% of online travel...]]></description>
		<s:doctype><![CDATA[Blog posts]]></s:doctype>
		<pubDate>Mon, 27 Jun 2005 14:10:06 -0700</pubDate>
		<category domain="http://updates.zdnet.com/tags/agency.html"><![CDATA[agency]]></category>
		<category domain="http://updates.zdnet.com/tags/web+sites.html"><![CDATA[WEB SITES]]></category>
		<category domain="http://updates.zdnet.com/tags/delta.html"><![CDATA[Delta]]></category>
		<category domain="http://updates.zdnet.com/tags/american+airlines.html"><![CDATA[American Airlines]]></category>
		<category domain="http://updates.zdnet.com/tags/travel+agency.html"><![CDATA[travel agency]]></category>
	</item>
	<item>
		<title><![CDATA[American Airlines uses Sybase IQ to conduct fast ad hoc queries to uncover fraudulent ticketing.]]></title>
		<link><![CDATA[http://whitepapers.zdnet.com/abstract.aspx?docid=106325]]></link>
		<description><![CDATA[American Airlines is the world's largest carrier, serving more than 250 cities in 41 countries with 1,100 airplanes and approximately 4,400 daily flights. The airline processes approximately 125 million transportation documents on an annual basis.    For any airline, identifying fraudulent transactions, which are usually unintentional but quite...]]></description>
		<s:doctype><![CDATA[White papers]]></s:doctype>
		<pubDate>Thu, 04 Nov 2004 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/airline.html"><![CDATA[Airline]]></category>
		<category domain="http://updates.zdnet.com/tags/american+airlines.html"><![CDATA[American Airlines]]></category>
		<category domain="http://updates.zdnet.com/tags/sybase+inc..html"><![CDATA[Sybase Inc.]]></category>
		<category domain="http://updates.zdnet.com/tags/databases.html"><![CDATA[Databases]]></category>
		<category domain="http://updates.zdnet.com/tags/transportation.html"><![CDATA[Transportation]]></category>
		<category domain="http://updates.zdnet.com/tags/enterprise+software.html"><![CDATA[Enterprise Software]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
		<category domain="http://updates.zdnet.com/tags/data+management.html"><![CDATA[Data Management]]></category>
		<category domain="http://rss.financialcontent.com/stocksymbol">SY</category>
		<category domain="tickers">SY</category>
	</item>
	<item>
		<title><![CDATA[American Airlines on PocketPC 2.0 (Mobile)]]></title>
		<link><![CDATA[http://downloads.zdnet.com/abstract.aspx?docid=1081797]]></link>
		<description><![CDATA[The Pocket PC version of the American Airline Timetable offers the convenience of American&apos;s schedules on your PDA using the Pocket PC Operating System 2000 and 2002, 2003 with the StrongArm Processor.Pocket PC Timetable Benefits- Check flight schedules any time. - Create customized flight itineraries. - Save customized itineraries on...]]></description>
		<s:doctype><![CDATA[Software downloads]]></s:doctype>
		<pubDate>Mon, 01 Mar 2004 00:00:00 -0800</pubDate>
		<category domain="http://updates.zdnet.com/tags/itinerary.html"><![CDATA[Itinerary]]></category>
		<category domain="http://updates.zdnet.com/tags/american+airlines.html"><![CDATA[American Airlines]]></category>
		<category domain="http://updates.zdnet.com/tags/mobile.html"><![CDATA[Mobile]]></category>
		<category domain="http://updates.zdnet.com/tags/goldenware+travel+technologies.html"><![CDATA[Goldenware Travel Technologies]]></category>
		<category domain="http://updates.zdnet.com/tags/pocket+pc.html"><![CDATA[Pocket PC]]></category>
		<category domain="http://updates.zdnet.com/tags/handhelds.html"><![CDATA[Handhelds]]></category>
		<category domain="http://updates.zdnet.com/tags/operating+systems.html"><![CDATA[Operating Systems]]></category>
		<category domain="http://updates.zdnet.com/tags/hardware.html"><![CDATA[Hardware]]></category>
		<category domain="http://updates.zdnet.com/tags/software.html"><![CDATA[Software]]></category>
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