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- American Airlines for Android 1.0 (Mobile)
- With American Airlines for Android you can view reservations, flight check-in, status and schedules, delayed baggage status, destination information includes weather and airport information, Admirals Club lounges, book and change flights, enroll in the AAdvantage program, find information on AAdvantage miles, request and purchase 500-mile upgrades, and contact AA customer...
- Tags: American Airlines, Mobile, Travel
- Software downloads 2010-01-06
- Short clip: American Airlines? upgrading its passenger service system
- Boy, was that a bunch of nothing!A valid question was asked about what the customer will see but all the responses were vague generalities and buzzwords. The only concrete example mentioned was that more of the employees would be among the people instead of behind the ticket counter.Obviously, they...
- Tags: Corporate communications, American Airlines
- Discussion threads 2009-11-06
- Short clip: American Airlines? upgrading its passenger service system
- Monte Ford, CIO of American Airlines describes how the company?s new passenger service system will work in the future. He says it will be easier for customers to handle reservations, ticketing, and flight information through their mobile devices.
- Tags: American Airlines, Advertising & Promotion, Wireless And Mobility, Marketing
- Videos 2009-11-04
- Short clip: American Airlines social media experiment
- Monte Ford, CIO of American Airlines describes how the company is embracing Twitter and Facebook, and how these social networking tools are benefiting interactions with customers.
- Tags: American Airlines, Social Media, Social Networking, Productivity, Online Communications, Marketing, Advertising & Promotion
- Videos 2009-11-04
- Monte Ford, CIO, American Airlines
- Monte Ford, CIO of American Airlines talks to ZDNet?s Sumi Das about developing a new passenger service system that will allow customers to connect more easily to the airline through their web site and other mobile devices. Ford also discusses how his IT organization faced the challenges of 9/11 and...
- Tags: American Airlines, CIO, Web Site Development, Internet
- Videos 2009-11-04
- Short clip: How American Airlines faced the challenges of 9/11 and the recession
- Monte Ford, CIO of American Airlines discusses how the company was able to overcome the tragedy of 9/11 and weather the current economic downturn by staying focused, managing to a plan, and developing a set of processes to guide the airline into the future.
- Tags: American Airlines, Recession, 9/11 Commission
- Videos 2009-10-21
- HP lands deal to cook up next-gen American Airlines IT system
- Not surprisingConsidering that EDS has run Sabre's systems for years and know the industry intimately, it's not a big jump to see them expanding out to the next generation of passenger-related IT projects.
- Tags: Strategy, American Airlines, Hewlett-Packard Co.
- Discussion threads 2009-08-26
- HP lands deal to cook up next-gen American Airlines IT system
- AMR, the parent of American Airlines, has inked a deal with HP to develop a next-generation Passenger Service System, which runs everything from reservations, pricing, ticketing, flight information and check-in. by Larry Dignan
- Tags: American Airlines, Hewlett-Packard Co., Information Technology, Pricing, Marketing Research, Strategy, Marketing, Management, Larry Dignan
- Blog posts 2009-08-26
- American Airlines kicks off in-flight Internet service
- American Airlines kicks off in-flight Internet serviceHmmmm....Porno at 3k feet! With full access, I should be able to access my home network, and actually get work done.RE: American Airlines kicks off in-flight Internet serviceHow about they figure out how to get us to our destination ON TIME and WITH...
- Tags: in-flight Internet service, American Airlines, Internet service, Internet
- Discussion threads 2008-08-20
- In-flight Internet cleared for take-off
- I've been skeptical of plans for in-flight broadband access. Let's face it, the airlines don't have a great track record here. No one used those sad phones in the seatbacks. And Boeing's Connexion service--once offered by a few international carriers--is gone. But this time it may finally happen. ...
- Tags: Internet Access, American Airlines, Wall Street Journal, Flight, JetBlue Airways Corp., Boeing Co., Equipment, Satellite, Virgin America, Aircell, U.S. In-flight Broadband, Satellite TV, Network Technology, Telecommunications, Consumer Electronics, Personal Technology, Networking, John Morris
- Blog posts 2008-03-13
- Being middle-seated in the back row
- I got middle-seated again- in the back row - courtesy of Delta Airlines. Not only that, we sat on the tarmac for 2 hours waiting for the "traffic" to clear (heh?). So I got thinking about some of the things in life that irritate me.....'   m Being middle-seated...
- Tags: American Airlines, Disney Corp., Service-Oriented Architecture (SOA), Bluetooth, Sales Strategy, Food & Beverage, Web Services, Wi-Fi, Middleware, Enterprise Software, Software, Wireless, Sales, Manufacturing, Phil Fersht
- Blog posts 2007-12-31
- American Airlines seeks damages against Google
- American Airlines seeks damages against GoogleAdd Value and not take itThis practice in this case from AA does not add value to the market business model. It takes it away and diverts from the real need to offer a sound customer service and real value in its offering.AA and...
- Tags: SEARCH, American Airlines, lawsuit, Google Inc., search engine
- Discussion threads 2007-08-19
- American Airlines files suit against Google - It's destined to fail
- American Airlines has decided to sue Google because they don't like it when other people use their trademarks in advertisements. Instead of going after the people actually abusing their trademark, they want Google to pay the price for letting it happen in the first place.The same complaint has come...
- Tags: Google Inc., American Airlines, Garett Rogers
- Blog posts 2007-08-17
- My first passage to India - boom times trigger memories of dotbombs
- [This is an account of my first trip to India, traveling as a guest of Tibco Software, an SVW sponsor. Vivek Ranadive, the CEO of Tibco is launching his business IT strategy book "The Power to Predict" in India, and he invited me to come along as he meets with politicians...
- Tags: Check-in, TIBCO Software Inc., IT company, American Airlines, information technology
- Blog posts 2006-10-30
- American Airlines must die
- American Airlines must dieIt keeps fares artificially highJohn, I feel your pain, and while I think it's a ridiculous policy and a stupid one, here's one reason why the airlines do this.A few years back, I wanted to fly into Charlotte, NC. US Air has a virtual monopoly on...
- Tags: American Airlines
- Discussion threads 2006-07-31
- American Airlines must die
- I have bad luck flying. I've mentioned before that I'm on a "special list" with the Department of Homeland Security cursed common Irish names which ensures that I can't use self-checkin kiosks at airports. Well, I've topped that. I arrived on Sunday at the American...
- Tags: American Airlines, Southwest Airlines Co.
- Blog posts 2006-07-31
- American Airlines subpoenas Google, YouTube
- American Airlines subpoenas Google, YouTubeISPs stuck in the middle? Not hardly...I don't see how ISPs are stuck in the middle, every contract/agreement I have ever seen from an ISP plainly states that posting copyrighted material is against the ISPs policy. All they need do is hand over the...
- Tags: Internet service providers (ISPs), Corporate communications, Due Process, Google Video, Internet Service Provider, video, Google Inc., American Airlines, YouTube Inc.
- Discussion threads 2006-03-09
- Billionaire kicks up pressure on Time Warner
- Billionaire kicks up pressure on Time WarnerHow is this news? 2.8 Percent?Thats like letting the minority run the majorityGreat job at TWACarl did such a good job at TWA...wait they went broke and were bought by American and mostly shut down. Oh!! American Airlines is sinking like...
- Tags: TWA, Time Warner Inc., American Airlines
- Discussion threads 2005-10-11
- 50% of online travel shoppers buy from travel agencies, 50% - from airline Web sites
- Nielsen//NetRatings reported that while the majority, or 54%, of online travel shoppers begin travel research with an online travel agency, consumers are evenly split between travel agencies and airline Web sites when it comes to the actual purchase of online travel. As far as researching goes, 37% of online travel...
- Tags: agency, WEB SITES, Delta, American Airlines, travel agency
- Blog posts 2005-06-27
- American Airlines uses Sybase IQ to conduct fast ad hoc queries to uncover fraudulent ticketing.
- American Airlines is the world's largest carrier, serving more than 250 cities in 41 countries with 1,100 airplanes and approximately 4,400 daily flights. The airline processes approximately 125 million transportation documents on an annual basis. For any airline, identifying fraudulent transactions, which are usually unintentional but quite...
- Tags: Airline, American Airlines, Sybase Inc., Databases, Transportation, Enterprise Software, Software, Data Management
- White papers 2004-11-04
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