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- Survey says: Aligning IT operations with business goals increases agility, cuts costs
- Survey says: Aligning IT operations with business goals increases agility, cuts costsjust add ITIL v3 + flexible softwareThe majority of the battle is getting the business and the IT organization on board and on the same page. Then it is up to the people to select and adopt processes (might...
- Tags: ITIL, Process improvement, IT Services, Aligning IT, business goal, ITIL v3, Survey Says, survey, Service-now.com
- Discussion threads 2008-08-15
- Aligning IT with The Business: The Other Side of The Story
- Aligning IT with The Business: The Other Side of The StoryAligning IT with the businessI have always found that business to IT alignment is best done at multiple levels. Yes, the IT strategic plan needs to align to the business strategic plan. During the annual business planning...
- Tags: Call centers, Operational planning, information technology, help desk, Aligning IT
- Discussion threads 2004-07-20
Additional Resources
- Cisco's Chambers breaks out economic downturn playbook; Eyes cost cuts as demand dries up
- Updated: Cisco Systems CEO John Chambers said Wednesday that the company has its economic downturn playbook out and aims to cut $1 billion in costs this fiscal year as demand among customers slows. Chambers said Cisco expects its fiscal second quarter sales to fall 5 percent to 10 percent. ...
- Tags: John Chambers, Cisco Systems Inc., Larry Dignan
- Blog posts 2008-11-05
- CyberSafe: CODA2go's first Force.com customer speaks
- As Dreamforce gets under way, CODA, a UK financial applications provider put me on touch with CyberSafe, its first customer for CODA2go, an order-to-cash process built on the Force.com platform. CyberSafe is a UK SAP certified apps provider specializing in security solutions that sells product globally. It...
- Tags: Salesforce.com Inc., CyberSafe Ltd., Customer, CODA, Sales Force Management, Sales, Dennis Howlett
- Blog posts 2008-11-03
- Suit claims Google makes millions on typosquatting
- Suit claims Google makes millions on typosquattingSuit claims Google makes millions on typosquattingLOL! Burn Google Burn!RE: Suit claims Google makes millions on typosquattingThey also make Millions with supporting other cybercriminals who even actively abuse Google's own systems like AdSense. Sometime calling themselves "SearchEndineOptimiyers" or SOE, what they really are is...
- Tags: Web site development, Google Inc., Google Makes
- Discussion threads 2008-10-23
- HTMLButcher (zip)
- HTMLButcher is an advanced HTML slicing tool. It is used to create an HTML page from an image file, slicing images and creating an HTML table, preserving the layout but allowing data and images to be individually changed. Besides common slicing tasks, HTMLButcher features unlimited nested table generation (tables inside...
- Tags: HTML, SIB IT, HTMLButcher, Productivity
- Software downloads 2008-10-15
- Turning US News college rankings into 7-dimensional analytic geometry
- No really, I'm not kidding. Two researchers from UC Berkeley and Carnegie Mellon thought that the methods employed by US News and World Report to rank the nation's top universities was just a bit too arbitrary. As Science News reports in a great article to share with high...
- Tags: Vector, Corporate Governance, Productivity, Recruitment & Selection, Business Operations, Corporate Law, Human Resources, Workforce Management, Christopher Dawson
- Blog posts 2008-10-08
- AT&T layoffs, Step 1: Reorganization
- AT&T's move to reorganize itself into four business units is likely a precursor to layoffs, according to sources of GigaOM's Stacey Higginbotham. AT&T's reorganization comes as the company tries to adjust to our current credit-crunching economic situation, diminishing access line and DSL business and an increased amount...
- Tags: Layoff, AT&T Corp., Workforce, Workforce Management, Recruitment & Selection, Payroll Solutions, Human Resources, Andrew Nusca
- Blog posts 2008-10-02
- Greenplum pushes envelope with MapReduce and parallelism enhancements to its extreme-scale data offering
- It seems that data infrastructure vendors are rushing to the realization that older database architectures have hit a wall in terms of scale and performance. The general solution favors exploiting parallelism to the hilt and aligning database and logic functions in close proximity, while also exploiting MapReduce approaches to provide...
- Tags: Data Warehouse, Hewlett-Packard Co., Oracle Corp., Performance, Analytics, Greenplum, MapReduce, Database 3.2, Storage, Databases, Financial Planning, Performance Management, Hardware, Enterprise Software, Software, Data Management, Finance, Human Resources, Workforce Management, Dana Gardner
- Blog posts 2008-09-29
- SocialCast: enterprise Twitter/FriendFeed mashup
- SocialCast has revamped its group comms service, given it a facelift, aligned itself more closely to consumery apps like Twitter and FriendFeed and then given it an enterprise twist. As far as I am aware, this is the first enterprise facing application that has gotten close...
- Tags: Enterprise, Mashup, SocialCast, Pricing, Sales Force Management, Branding, Wiki, Marketing Research, Marketing, Sales, Online Communications, Dennis Howlett
- Blog posts 2008-09-04
- Gain the Competitive Edge: Secrets of Service-Oriented Storage
- Companies face a constant challenge to leverage their existing IT infrastructure to help support organizational growth and maintain a competitive edge. As an IT executive, you focus on aligning IT with your business, while dealing with constrained resources, complex technology management and service level agreements. In many cases, managing storage...
- Tags: Information Technology, Hitachi Ltd., Strategy, Storage, Management, Hardware
- Webcasts 2008-08-30
- It's official: OOXML is a standard
- It's official: OOXML is a standardA right decisionYou can only FUD so much.Now......we get to see who's going to implement it and how much of it will be implemented. Note that if multiple vendors are using the same MS-Windows API to support OOXML, they're not creating independent implementations of...
- Tags: OpenDocument Format (ODF), Fast Tracking, Office Open XML, oXML, OSI, Microsoft Corp., open source
- Discussion threads 2008-08-15
- News to know: Windows 7; Graphic card upgrades; Psystar; Netflix outage
- Notable headlines: Ryan Naraine: Where on earth are these Microsoft patches? Ed Bott: Sinofsky dishes on Windows 7 Mary Jo Foley: Sinofsky to dish on Windows 7? Wishful thinking System Center Online: Another Microsoft-hosted cloud service in the making ...
- Tags: NetFlix Inc., Apple iPhone, Larry Dignan, Microsoft Windows 7, Open Source, Health Care, Apple iPhone 3G, Outage, Microsoft Windows, 3G, Corporate Governance, Vertical Industries, Operating Systems, Software, Cellular Phones, Consumer Electronics, Personal Technology, Business Operations, Corporate Law, Enterprise Software
- Blog posts 2008-08-15
- Survey says: Aligning IT operations with business goals increases agility, cuts costs
- Addressing corporate cultural issues is key to any successful IT transformation project. Senior IT executives must work doggedly to communicate goals, and build bridges up and down the chain of command throughout the organization, both in business strategy sessions and regular meetings with technology employees. by Dana Gardner
- Tags: Information Technology, Survey, Information Technology Transformation, Strategy, Management, Dana Gardner
- Blog posts 2008-08-14
- Sun's fourth quarter solid; Growth in fiscal 2009 remains elusive
- Sun Microsystems on Friday reported fiscal fourth quarter net income of $88 million, or 11 cents a share, on revenue of $3.78 billion, down 1.4 percent from a year ago. Adjusted earnings in the quarter were $275 million, or 35 cents a share. However, Sun sees another tough year ahead....
- Tags: U.S., Revenue, Michael Lehman, Sun Microsystems Inc., Jonathan Schwartz, Sales Strategy, Operational Accounting, Open Source, Sales, Finance, Larry Dignan
- Blog posts 2008-08-01
- IT as whiners: The great debate
- Over at TechRepublic, Patrick Gray has managed to rouse a hornet's nest of IT managers. What did Mr. Gray say wrong? He called IT folks a bunch of whiners. In his first post, Gray told folks to stop whining and noted that technology types have an image...
- Tags: Certification, Information Technology, Patrick Gray, Business Alignment, Strategy, Quality, Management, Business Operations, Larry Dignan
- Blog posts 2008-07-29
- ASG Service Dependency Mapping: Making the Link between IT and the Business
- Aligning IT and business perspectives requires the ability to create links between configuration information in an enterprise Configuration Management Database CMDB and the business service as experienced by the user. Service Dependency Mapping SDM products automate the process of creating and maintaining these links. This Enterprise Management...
- Tags: Information Technology, CMDB, ASG Software Solutions, Strategy, Management
- White papers 2008-07-29
- First hints of Microsoft's "fight back" ads appear
- A new ad at Microsoft.com tries to make the case for a fresh look at Vista by pointing out that "at one point, everyone thought the earth was flat." Aligning its most vocal Vista critics with the Flat Earth Society is a clever way to get people's attention, but can...
- Tags: Advertisement, Microsoft Windows Vista, Microsoft Corp., Microsoft Windows Vista (Longhorn), Microsoft Windows, Operating Systems, Software, Ed Bott
- Blog posts 2008-07-21
- Apple's iPhone app parade begins; Salesforce
- Apple's iPhone app parade begins; SalesforceSiegeThe iPhone has just been released. The beta test was the release of the hardware. The device itself is defined almost entirely by software, and it's just getting started.In the face of Apple hype, the hype busters will be out in force. We need no...
- Tags: Sales force management, Apple Inc., Apple iPhone, Apple iPhone app, Salesforce.com Inc.
- Discussion threads 2008-07-10
- Dishing It Out
- There may soon be just one satellite radio company. Now, the stars seem to be aligning for there to be just one satellite TV company, as well. First, in radio. The FCC is close to making a decision that will let Sirius Satellite Radio Inc acquire arch-rival...
- Tags: AT&T Corp., DirecTV, Satellite, Satellite Television, Liberty Media Corp., John Malone, TVs, Tv & Home Theater, Satellite TV, Network Technology, Personal Technology, Home Entertainment, Consumer Electronics, Networking, Tom Steinert-Threlkeld
- Blog posts 2008-07-02
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White Papers and Webcasts
In this video we hear from Sudip Chahal, Principal Engineer with the Intel IT Enterprise Architecture Group, talking about a new white paper from IT@Intel, "Evaluating Two- and Four-Socket Server Virtualization Platforms."
