alaska airlines

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Alaska Airlines on Palm OS 4.0 (Mobile)

The Palm? timetable allows you to access Alaska Airlines and Horizon Air schedules, and add selected flights to your Palm? date book. Download the timetable to any Palm? OS device (Palm III, V, VII, HandSpring, or Sony PDA). Palm OS Timetable is compatible with Palm''s new operating system, Palm OS...

Tags: Alaska Airlines, Mobile, Palm Inc., Goldenware Travel Technologies, Palm OS Timetable, Palm OS, Mobile Operating Systems, Operating Systems, Handhelds, Mobile Applications, Wireless And Mobility, Software, Hardware

Software downloads 2004-02-26

Alaska Airlines on PocketPC 2.0 (Mobile)

The Pocket PC version of the Alaska Timetable offers the convenience of Alaska's schedules on your PDA using the Pocket PC Operating System 2000, 2002 and 2003 with the StrongArm Processor.Pocket PC Timetable Benefits- Check flight schedules any time. - Create customized flight itineraries. - Save customized itineraries on your...

Tags: Itinerary, Alaska Airlines, Mobile, Goldenware Travel Technologies, Pocket PC, Handhelds, Operating Systems, Hardware, Software

Software downloads 2004-02-24

Alaska Airlines Soars in Meeting the Needs of More Than 17 Million Customers Annually

For 74 years, Alaska Airlines has been providing world-class domestic airline service. Understanding and responding to customer needs is the key to success in the increasingly competitive domestic airline industry, where margins are small and customer loyalty is prized. Over the years, Alaska Airlines acquired a great deal of customer...

Tags: Alaska Airlines, Process Improvement, Financial Planning, Quality, Business Operations, Finance

Case studies

Additional Resources

$20/gallon gasoline: heaven or hell?

Gasoline prices rank with beer prices and taxes as economic issues nearly every American reacts to. Now one writer has engineered a book designed to play to everybody's gasoline paranoia. Nobody we know controls the price of gasoline, but we are sure somebody can or does or should....

Tags: China, NPR, Gasoline, Christopher Steiner, Globalization, Telecom & Utilities, Strategy, Management, Harry Fuller

Blog posts 2009-07-16

Palin conducted state business from Yahoo email

Open government? Call it Yahoo government. The hacking of Sarah Palin's Yahoo email has raised serious questions about whether she was trying to hide official government business from the public. The prospect is especially worrying given the Bush Administration's use of Yahoo accounts at the RNC and the subsequent...

Tags: E-mail, E-mail Address, Gawker, Government, Hacking, Online Communications, Richard Koman, Yahoo! Inc.

Blog posts 2008-09-18

In-flight Internet cleared for take-off

I've been skeptical of plans for in-flight broadband access. Let's face it, the airlines don't have a great track record here. No one used those sad phones in the seatbacks. And Boeing's Connexion service--once offered by a few international carriers--is gone. But this time it may finally happen. ...

Tags: Internet Access, American Airlines, Wall Street Journal, Flight, JetBlue Airways Corp., Boeing Co., Equipment, Satellite, Virgin America, Aircell, U.S. In-flight Broadband, Satellite TV, Network Technology, Telecommunications, Consumer Electronics, Personal Technology, Networking, John Morris

Blog posts 2008-03-13

Please no "yapping away" on Skype in the air

The Associated Press takes a look at the prospects for airline passengers to use Skype once in-flight Internet access becomes less of a novelty and more of an expectation. That transition, incidentally, is expected to significantly progress in this next year. AP reporter Anick...

Tags: Associated Press, Skype Technologies S.A., Internet, Business Structures, Finance, Russell Shaw

Blog posts 2007-12-24

JetBlue launches in-flight Wi-Fi

A couple of weeks ago, I flew a 17-hour flight from New York to Bangkok. I had books, movies, music, and three horrific vegetarian meals. I also had a laptop, but no way to connect to the Net. Getting online onboard has been promised for yearsâ€"remember...

Tags: JetBlue Airways Corp., Service, E-mail, Wireless LANs, Wi-Fi, Wireless, Online Communications, Rik Fairlie

Blog posts 2007-12-10

Time to boycott Sprint over its customer treatment

Time to boycott Sprint over its customer treatmentAdd Verizon to Boycott ListIs it possible to boycott all cellular providers? Can't we force them to do this better? Are the carriers so used to hearing the negativity that it is no longer meaningful? Do the executives not realize...

Tags: Customer relationship management (CRM), Verizon Communications Inc., Sprint Communications

Discussion threads 2007-07-07

Concerns about TIDE anti-terror database

The Terrorist Identities Datamart Environment TIDE is a storehouse for data about people the US intelligence community thinks bear watching. It exists to address the problem of federal agencies being unable to share data amongst themselves. But, The Washington Post reports, TIDE has spawned many more problems. Ballooning...

Tags: Terrorist Identities Datamart Environment, database

Blog posts 2007-03-27