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- ITIL Service Delivery Within the Federal Government
- This webcast explains how the world's largest Government intranet tracks behavior with Mercury's ITIL Service Delivery - Addressing Army Knowledge Online's AKO Service Level Management, and Performance and Availability Management. AKO is the sole approved enterprise portal for the entire US Army.
- Tags: Mercury Interactive Corp., AKO, ITIL, Process Improvement, It Services, Service Level Management, Service Management, Government, Quality, Business Operations, It Operations, It service Management
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Additional Resources
- Who won CyberStorm II?
- Who won CyberStorm II?If they used windows its a looser, if they used UNIX orbetter yet Apples open source BSD UNIX they had a great chance if they set the firewall correctly. The AKO went Apple due to earlier no solutions to the windows security issues. Last time I checked,...
- Tags: UNIX, Operating systems, Apple Inc., Cyberstorm II
- Discussion threads 2008-04-10
- Federal government pulling back from the Web
- Government information is disappearing from the public Web. That, says Aliya Sternstein in this week's Federal Computer Week, is one thing government officials and public critics can agree on. As to whether this is a good, necessary thing or a bad, unnecessary thing, there is no end of...
- Tags: OMB Watch
- Blog posts 2006-03-02
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