african bank

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African Bank Achieves 97% SLA Compliance With Its Suppliers Using CA's Unicenter ServicePlus Service Desk

African Bank Limited is a wholly owned subsidiary of African Bank Investments Limited ABIL, a public company listed on the JSE Securities Exchange of South Africa. The bank wanted to improve the levels of technical support provided to its thousands of users, and also needed to centralize its help desk...

Tags: Service Desk, Bank, SLA, CA Unicenter, Supplier, Computer Associates International Inc., African Bank, Help Desk, Call Centers, It Management, It Operations, It service Management

Case studies

Additional Resources

Top 10 affordable gadgets for Father's Day [gift guide]

That time of year is almost here. That's right: it's almost Father's Day, and the time to has come to show your appreciation for Dad. Why not get him a gizmo he'll really like? ("But haven't I been showing him...

Tags: Monitor, Camcorder, Dad, Soundbar, Home Entertainment, Personal Technology, Andrew Nusca

Blog posts 2009-06-12

Bill Gates donates $12.5M to help poor spend their money

Bill Gates donates $12.5M to help poor spend their moneyAnd the benefit is?...I don't understand what benefit there is to a "poor" person to have a bank account, other than to make it harder to steal than cash under a mattress or in a coffee can. The miracle of...

Tags: Bill Gates, bank

Discussion threads 2009-02-18

Mobile industry calls for RFID payment push

Mobile industry calls for RFID payment pushyet another way to hack into your wallet!Invisibly with no pain at all, your bank account can now be drained even more efficiently, and the phone and credit card companies will only charge you yet another fee for the "convenience". To them, that is...

Tags: Advertising & Promotion, RFID, RFID payment, Mobile Industry, mobile, payment, phone

Discussion threads 2008-11-18

Software Company K2 Provides Real-Time Workflow Solutions Using SQL Server 2005

K2, a software development company based in Redmond, Washington, created its namesake K2 software to help companies streamline and automate workflow and business process management. The company's software has been adopted by companies in more than 40 countries around the world, ranging from African Bank, to NTT DoCoMo, to TV...

Tags: Microsoft SQL Server, K2, Microsoft Corp., Microsoft SQL Server 2005, Portals, Databases, Tools & Techniques, Enterprise Software, Internet, Software, Data Management, Management

Case studies 2008-09-30

Searching by color to nibble away at Google.

I have to admit that I raised an eyebrow when I read the L.A. Times piece about "Black Google." No, it wasn't talking about the color of the screen (though I have written about a black screen search engine being green.) Instead, it was talking about the racial color of...

Tags: Google Inc., Search Engine, Times, Search, Sam Diaz

Blog posts 2008-08-18

Open source lending tinged with racism

Open source lending tinged with racismProfit opportunityIf some non-financial factor is restricting the ability of some people to obtain the loans, then anyone who ignores that factor will be able to charge a higher rate than would otherwise be obtained.If someone's financial profile would justify a 5% rate (just to...

Tags: Financial services, open source, borrower, racism, auction

Discussion threads 2008-07-09

Gates: secret admirer of Linux, open source?

Gates: secret admirer of Linux, open source?Charity Begins at HomeSo I'm curious. How does the price of Microsoft's main reasonably-full-functioned software (I'm guessing that's MSWinVistaHomePremium or some such and the Business version of MSOffice) compare between the wealthiest and poorer countries?Just to pull five at random out of the...

Tags: UNIX, Operating systems, secret admirer, Linux open source, admirer, Linux, open source, software

Discussion threads 2008-01-24

Arab African International Bank Tracks Trends With Data Warehouse

Arab African International Bank AAIB wanted to measure profitability and performance of organizational units, products and individual accounts as well as expand product range to break through into retail market. The challenge was to enhance reporting and decision-making capabilities across branch network and satisfy regulatory requirements, managing risk and forecasting...

Tags: Bank, Data Warehouse, Oracle Corp., Decision-making, Business Intelligence, Banking, Tools & Techniques, Performance Management, Storage, Databases, Enterprise Software, Software, Data Management, Financial Services, Management, Human Resources, Workforce Management, Hardware

Case studies 2008-01-01

Wholesale Branch of South Africa's Largest Bank Moves Successfully From Homegrown EPM System to Halogen

Standard Bank Group is a global bank and South Africa's largest bank, distinguished by its extensive operations in 17 African countries. To support overall objectives related to performance management, the Bank moved from a paper-based process over to a computer based process designed in-house in 2001. However, there were issues...

Tags: Bank, Halogen Software Inc., Halogen e-Appraisal, Financial Services

Case studies 2008-01-01

OLPC backlash continues

PC Magazine's John Dvorak is the latest to question the real value of One Laptop Per Child's distribution of XO laptops in developing countries. He brings up points that have been percolating in the blogosphere for some time but presents them in one heck of a rant. He...

Tags: Food, Advertisement, John Dvorak, Laptop Computer, One Laptop Per Child Project, PC Magazine, Food & Beverage, Notebooks, Manufacturing, Hardware, Notebooks & Tablets, Christopher Dawson

Blog posts 2007-12-09

Wholesale Branch of South Africa's Largest Bank Moves Successfully From Homegrown Appraisal System to Halogen

Standard Bank Group is a global bank with African roots. The Bank wanted the new solution to mirror the format of the old performance appraisal process, which included past objectives and its own set of competencies. Even though the system was new, the Bank wanted the form to look very...

Tags: Bank, Appraisal, Halogen Software Inc., Financial Services

Case studies 2007-12-01

No XO for Negroponte: Nigerian developer sues One Laptop Per Child Foundation

No XO for Negroponte: Nigerian developer sues One Laptop Per Child FoundationBah, humbug?Are you implying that even if patents were violated the OLPC Foundation shouldn't be liable? On what grounds? Because it's "for the children"? Because it's open source? Because it's Christmas? Does the holiday season determine patent infringement now?That...

Tags: Keyboards, Nothing, patent, keyboard, Negroponte, Nigerian developer, One Laptop Per Child project, Konyin, open source

Discussion threads 2007-11-28

South African Bank Gains Consistent View of Project Managers' Work

First National Bank FNB is a leading financial services organisation in South Africa with 680 branches. The FNB Branch Banking division saw the need to better align projects at its branches with its business strategy, and to gain a single view of multiple projects in every branch. Having already implemented...

Tags: Microsoft Corp., Portfolio Management, Branch, First National Bank, Microsoft Office, Office Suites, Software

Case studies 2007-11-01

South African Bank Gains Consistent View of Project Managers' Work

First National Bank FNB is a leading financial services organisation in South Africa with 680 branches. The FNB Branch Banking division saw the need to better align projects at its branches with its business strategy, and to gain a single view of multiple projects in every branch. Having already implemented...

Tags: Microsoft Corp., Portfolio Management, Branch, First National Bank, Microsoft Office, Office Suites, Software

Case studies 2007-11-01

EU issues antitrust charge sheet against Intel

EU issues antitrust charge sheet against IntelBodes Poorly For Microsoft ; Patty DunnIntel and Microsoft use to be refereed to as the evil duopoly in the USA. When Microsoft went up on antitrust charges, Intel executives are reported to have said - well thank god it wasn't us. Clearly the...

Tags: Corporate law, BGI, Intel Corp., Advanced Micro Devices Inc., antitrust, Microsoft Corp.

Discussion threads 2007-07-26

South African Bank Realizes Value From Microsoft Services Enterprise Strategy Consulting

Absa Bank is one of South Africa's largest financial services organizations, serving the personal, commercial, and corporate banking needs of its customers. Absa experiences many of the challenges common to the banking industry, namely, increased competition and a need to serve customers with innovative, timely products delivered in a desirable...

Tags: Microsoft Corp., South African Bank, Absa Bank, Absa, Banking, It Services, Strategy, Financial Services, Management

Case studies 2007-03-01

Google takes a bigger bite of Big Apple

Google takes a bigger bite of Big AppleOnly a handful of CEOs actually "get it".If you want creative and smart people to work for you and provide you with wonderful software products, you have to provide them a place to work where they can be creative and happy. Why...

Tags: Recruitment & Selection, Google Inc.

Discussion threads 2006-10-02

Camera Phones in Banks: Part II

Last week, I picked up on Bruce Schneier's rip on banks that are looking to ban cell phone usage in the name of security in hopes of preventing robberies. Then, today comes news from The Register of how camera phones are being used in South Africa to stalk and...

Tags: bank, camera, camera phone

Blog posts 2006-08-08

New threat from 'suicide' virus

New threat from 'suicide' virusMessage has been deleted.OverdueI have to consider that this type of attack has been long overdue. I've often wondered why a self-erasing virus wasn't tried but I believe part of it may be ego. In order to enjoy the attacks the writer must be known, found...

Tags: Cyberthreats, Rootkits, SECURITY, eWeek, information technology, virus, rootkit

Discussion threads 2006-07-31