aetna inc.

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Surgical decisions: How to change business executives' minds about information technology

Let's face it, without IT, there's no business. But, IT has always been viewed by business executives as a cost center, versus a strategic asset. A relatively new work published by Peter Weill and Jeanne Ross puts forth some ideas how to turn this thinking around. ...

Tags: Information Technology, Aetna Inc., Strategy, Management, Joe McKendrick

Blog posts 2009-08-04

Healthline proclaims itself the winner in consumer health

In practice this means you download your Aetna or United EHR to an Aetna or United PHR. At that point your data can face Healthline's search services, which then deliver the benefits of semantic search to you. by Dana Blankenhorn

Tags: Aetna Inc., Health Care, Personal Health Record, Healthline, West Shell, Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources, Dana Blankenhorn

Blog posts 2009-04-21

Earley & Associates Case Study: Aetna

Until 5 years ago, Aetna was a regionally focused company. Over a dozen service centers across the United States managed calls and claims for their geography. Content had been accumulated in an alphabetical list in a random sequence of categories which were not meaningful to the end users. Corporate management...

Tags: Aetna Inc., Earley & Associates, Content Management, Marketing Research, Web Technology, Operational Planning, Process Improvement, Enterprise Software, Software, Marketing, Business Operations, Quality

Case studies 2007-03-15

Aetna says laptop with member data stolen

Aetna says laptop with member data stolenBoy, am I surp;rizedAs Pete Seeger said: When will they ever learn, when will they ever learn.Just how many times must this happen?It's pure neglegance to have this kind of data sitting on an employee's LAPTOP!Yo! Aetna! Listen Up!...along with you other...

Tags: Nothing, Aetna Inc., member data, laptop computer

Discussion threads 2006-04-28

Avaya Case Study: Aetna

Aetna is one of the nation's leading providers of health, dental, group, life, disability and long-term care benefits. Its focus is on meeting customers' needs. Aetna continues to introduce innovative products, delivers strong customer service and provides easy-to-understand information. Aetna Specialty Pharmacy sought a state-of-the-art solution, which would provide a...

Tags: Aetna Inc., Avaya Inc., Product Marketing, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software

Case studies

Additional Resources

IronPort Provides Email Management and Analysis for a Premier Health Care Solutions Provider

Launched in 1995, Health Data Management Solutions Inc. HDMS provides critical business services and solutions for organizations with a financial interest in the health care industry - including insurance companies, hospitals and related care providers. Operating across the US as a branded, standalone business subsidiary of Aetna, HDMS sought an...

Tags: Financial, Health Care, Cisco Systems Inc., E-mail, Analysis, Ironport Systems Inc., Cyberthreats, Vertical Industries, Healthcare, Benefits, Insurance, Financial Accounting, Security, Enterprise Software, Software, Human Resources, Business Operations, Corporate Insurance, Finance

Case studies 2008-02-29

On the outsourcing hot seat

On the outsourcing hot seatLet's see, how can I put this..."Q: Who wins and who loses from offshore relocations? A: The Indian companies and Indian employees win, and so do the American companies that outsource. For the American companies, this clearly is an instrument for them to improve their productivity,...

Tags: Government, Benefits, Strategy, outsourcing, outsource

Discussion threads 2004-01-20