acme truck line Resources

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ACME Truck Line Selects Sage CRM to Drive Its Customer Service Network: Founded in 1960, ACME Truck Line Inc. is a flatbed trucking service with a fleet of 1,300 trucks. To facilitate the company's operational improvements, ACME Truck Line searched for a Web-based CRM solution capable of delivering a consolidated view of customer activities to every staff member involved with clients, including...; Tags: Customer Service, Sage Software, ACME Truck Line, Sales Strategy, Customer Relationship Management (CRM), Sales Force Management, Enterprise Software, Sales, Software; Case studies

Transportation Company Reduces On-Site Support Visits by 90% Using Remote Desktop Support Appliance: While Symantec's pcAnywhere could be used to support employees inside of the company firewall, employees outside of the ACME Truck Line's network had to be supported by phone, requiring ACME support reps to relay sometimes complex instructions to end-users. Because of the support team's size and the scope of its...; Tags: Desktop, Employee, Network, Remote Desktop, Bomgar, Transportation, Networking, Security; Case studies 2007-06-18

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