Sponsored White Papers, Webcasts, and Downloads
ZDNet Resources
- Have you had difficulty understanding offshored Vonage support reps?
- Have you had difficulty understanding offshored Vonage support reps?To answer your questions - Yes, Yes, Maybe.1. Yes, I've had difficulty understanding some of Vonage's tier 1 support personnel.2. Yes, I'd like to see tier 1 support brought back to the US.3. Maybe I'd pay $5 more per month for Vonage...
- Tags: Telecom & Utilities, accent, Vonage Holdings Corp., phone
- Discussion threads 2008-02-26
- Microsoft Mobile Memory Mouse 8000
- While Microsoft isn't usually the first brand name that springs to mind when you think of computer hardware (software's another story), the tech giant wants to be your peripheral provider of choice, offering a variety of mice, Webcams, and keyboards. Microsoft has a handful of new laptop mice, including the...
- Tags: Mice, Notebooks, cable, mouse, laptop computer, battery, Mobile Memory Mouse 8000, flash memory, receiver, Microsoft Corp.
- Product reviews 2007-09-21
- Call centers put accent on speech recognition
- Call centers put accent on speech recognitioncall centerspersonally I am tired of speaking to people that speak english,but their accent makes it impossible to understand.Then thet get irrate when you ask for a representative who can speak english that can be understood.I guess another price we pay for our global...
- Tags: Call centers, Customer relationship management (CRM), call-center, accent, speech recognition
- Discussion threads 2007-08-23
- Speereo Voice Translator Multilanguage (zip)
- Speereo Voice Translator understands on-the-fly spoken English even pronounced with a strong accent and immediately reads back the same phrase in Chinese, German, French, Italian, Japanese, Korean, Portuguese, Russian, Spanish, and Turkish. What if you could communicate with people speaking another language, just by speaking English? That's exactly what Speereo...
- Tags: Phrase, Accent, Speereo Voice Translator
- Software downloads 2007-05-22
- Type International Characters (exe)
- Type International Characters foreign text made easyType International Characters is a useful taskbar icon that allows quick access to hard-to-find non-English letters. No more wrestling with unwieldy shortcuts to accents, or impossible to find umlauts and circumflexes. Upgrade your character map. Features Allows you to type non-standard letters with ease....
- Tags: Accent, Character, Mice, Hardware, Peripherals
- Software downloads 2006-06-23
- AllChars (exe)
- AllChars provides a quick, easy-to-remember way of creating accents and special characters in most Windows programs. AllChars emulates the *nix Compose key on Windows and supports macros: type a short name and AllChars will replace it with a long text.
- Tags: Accent, AllChars, Microsoft Windows, Operating Systems, Software
- Software downloads 2006-06-14
- Dirk's Metronome (exe)
- Free metronome plays tick tack sounds accurately indicating the measure and its accents in the desired tempo. The tempo is configurable from 40 to 160 beats per minute. The following measure types are supported: 2/4, 3/4, 4/4, 5/4 en 6/8.
- Tags: Accent, Beat, Dirk, Tempo
- Software downloads 2006-06-08
- Collection of tongue-twisters for Palm OS (zip)
- Has a friend ever challenged you to try a tongue twister? You know what tongue twisters are: those crazy phrases that tie your tongue in knots when you say them ten-times-fast and make whoever's listening collapse with laughter. Next time someone suggests you say one, be prepared with one to...
- Tags: Operating System, Palm Inc., Accent, Palm OS, Operating Systems, Handhelds, Software, Hardware
- Software downloads 2005-06-24
- Dell 'learns lesson' from Indian call center chaos
- Dell 'learns lesson' from Indian call center chaosThe biggest problem with Indian tech supportI'm not saying this to be xenophobic, but my biggest problem with outsourcing to India is understanding them through their accents. My hearing isn't all that good (too much listening to Pink Floyd in headphones at the...
- Tags: Call centers, Customer relationship management (CRM), Product marketing, call-center, Dell Computer Corp., accent
- Discussion threads 2004-03-31
Additional Resources
- Canon PowerShot SD790 IS
- Photos and image samples:Canon Powershot SD790 ISThe Canon PowerShot SD750 is one of the most popular cameras on CNET; how do you top it? Well, with a couple of the standard enhancements, for one: for the PowerShot SD790 IS, Canon adds image stabilization and ups the resolution to 10 megapixels...
- Tags: Digital music, Canon PowerShot SD750, Canon Inc., SD790 IS, SD890 IS, camera, Canon PowerShot
- Product reviews 2008-07-08
- Dell's product lust: Are we there yet?
- Dell's product lust: Are we there yet?Look at the contextI don't believe that every person on this earth should be required to speak English. I find other languages fascinating (although I'm horrible at speaking them myself), but having the diversity of language, I feel, is a wonderful thing. That being...
- Tags: Critical Thinking, tech support, Dell Computer Corp.
- Discussion threads 2008-06-20
- China says it's incapable of hacking Reps' computers
- China says it's incapable of hacking Reps' computersYeah, right..."We're incapable of it." And I'm Mae West. Why don't you come up and see me sometime. It'd be one thing to deny the action. But to go so far as to deny they even have the capability...
- Tags: PRODUCTIVITY, SECURITY, ONE-Way, Reps, computer, hacking
- Discussion threads 2008-06-12
- Scam calls... something we've forgot about?
- Scam calls... something we've forgot about?Pretty sure they can...but why would they? Less money for the phone company, more cost. Until our government makes stronger, more punishing laws around this, nothing will happen.-NateRE: Scam calls... something we've forgot about?Why can't the phone companies trace these calls and shut...
- Tags: Cyberthreats, Spyware, adware & malware, Call centers, Viruses and worms, SECURITY, PLA, malware, call-center, phone, IP
- Discussion threads 2008-05-27
- Ballmer egged in Hungary
- Ballmer egged in HungaryM$ thugs got exposed in HungaryHere we see a concern citizen that fights against M$ plundering his country using a non violent protest.Of course Ballmer had nothing to say about acusations because they are real and he can't accept any meaningfull debabe about M$ dirty deeds.RE: Ballmer...
- Tags: UNIX, Operating systems, OPEN SOURCE, Steve Ballmer, Linux, Microsoft Corp.
- Discussion threads 2008-05-19
- Canon PowerShot SD890 IS
- Whether human or camera, it's always hard following in the footsteps of a popular sibling, and the near-universally well-liked Canon PowerShot SD850 IS is a harder act to follow than most. Rather than simply bump up the resolution and zoom range for the SD890 IS--it's now 10 megapixels, up from...
- Tags: Canon PowerShot, SD890 IS, Canon Inc., SD850 IS, camera
- Product reviews 2008-05-14
- LG 47LG60
- LG has been quietly gaining market share producing both plasma and LCD flat-panel HDTVs over the last couple of years, but there's nothing quiet about the LG60 series. The 47-inch 47LG60 reviewed here incorporates two unique design quirks that basically scream "look at me!" among the rows of nearly indistinguishable...
- Tags: TVs, TV & Home Theater, Monitors & displays, LG 47LG60, LG Electronics Inc., HDTV
- Product reviews 2008-05-07
- Using mail for phishing
- The standard phishing scams still catch enough people to justify the small costs and low risks involved - but there's a better way. From the bad guy's perspective traditional phishing has costs and benefits. On the cost side there's a few hundred dollars to get a million...
- Tags: Phishing, Cyberthreats, Spam, Viruses And Worms, Security, Spam And Phishing, Paul Murphy
- Blog posts 2008-05-01
- Panasonic Viera TH-42PX80U
- As high-definition TVs continue to evolve with evermore-enticing technologies and doodads, the majority of buyers are still looking for the best bang for the buck. Panasonic's plasmas are usually at or near the top of the heap in that category, and the 42-inch TH-42PX80U is a great example. This set...
- Tags: TVs, TV & Home Theater, Panasonic, TH-42PX80U, plasma, 1080p
- Product reviews 2008-04-30
- Samsung PN50A550
- Plasma HDTVs seem almost passe these days, but in our experience they still produce generally better images than LCDs. The mid-price 50-inch Samsung PN50A550 reviewed here provides a typical example of what plasma can do right. Its color accuracy is superb, it produces a very clean image, and like all...
- Tags: Monitors & displays, TVs, TV & Home Theater, Overall IT, Samsung PN50A550, Samsung Electronics Co. Ltd., plasma
- Product reviews 2008-04-14
- Sharp LC-32D44U
- As off-brands such as Vizio, Insignia, and Westinghouse continue to make inroads among HDTV shoppers, traditional makers such as Sharp have to make it seem as if their sets are worth a couple of hundred bucks extra. That's especially tough in the small-to-medium-screen space, where the entry-level Sharp Aquos LC-32D44U...
- Tags: TVs, TV & Home Theater, Sharp Corp., Sharp LC-32D44U, HDTV
- Product reviews 2008-04-08
- << Previous
- page 1 of 1
- Next >>
White Papers and Webcasts