abn amro Resources

Sponsored White Papers, Webcasts, and Downloads

ZDNet Resources

Oracle Case Study: ABN AMRO Bank: Today's competitive retail banking market requires banks to provide personalized services to millions of clients. To do so, ABN AMRO Bank wanted to find ways to offer its products and services in every way its clients require - today and in the future. ABN AMRO Bank selected Oracle's PeopleSoft Enterprise...; Tags: ABN AMRO, Bank, PeopleSoft Inc., Oracle Corp., Financial Services; Case studies
Novell Case Study: ABN AMRO Bank, Capital Markets Group: ABN AMRO Bank, headquartered in Amsterdam, is the 14th largest bank worldwide based on total assets. Supporting the treasury operations of the bank is the Capital Markets Group, located in ABN AMRO's North American headquarters in Chicago. In 1995, they decided to make the transition from Novell NetWare 3.12 to...; Tags: ABN AMRO, Bank, Capital Market, Novell Inc., Financial Services; Case studies
Adobe Systems Case Study: ABN AMRO: Ranked in 1999 as the world's sixth largest bank based on total assets, ABN AMRO has a presence in 76 countries and territories. ABN AMRO has traditionally conducted management training in stand-up classroom sessions using hardcopy materials. The bank began looking for a training solution that could be delivered without...; Tags: ABN AMRO, Bank, Adobe Systems Inc., Training, Workforce Management, Human Resources; Case studies
Case Study: ABN AMRO and eGain: ABN AMRO Services Company AASC supports the information technology needs of ABN AMRO in North America, primarily through Banking Applications and the Technology Infrastructure Operations Group. Following an extensive survey of its corporate customer base, AASC executives identified the need to improve online customer service. The solution to their service...; Tags: ABN AMRO, eGain Communications Corp., Channel Management, Real Estate, Strategy, Marketing, Business Operations, Management; Case studies
ABN AMRO Asset Management Banks on IT Service Management: ABN AMRO Asset Management is one of the world's leading asset managers, looking after more than 175 billion euros (108 billion pounds sterling) from more than 30 locations around the globe. ABN AMRO Asset Management's search for an improved IT Service Management System began as a project managed by CMG...; Tags: ABN AMRO, Bank, Information Technology, Axios Systems, ABN AMRO Asset Management, Asset Management, ITIL, Service Level Management, It Services, Operational Planning, Business Operations, It Operations, It service Management; Case studies

Additional Resources

2-Layer BPM: Oracle's Unique Strategy Towards Exceptional Agility and Business Process Efficiencies: This CNET white paper explores the unique concept of 2-layer Business Process Management BPM supported by Oracle's Service-Oriented Architecture SOA offering, and its successful implementation at ABN AMRO, a global financial services company.; Tags: Strategy, Business Process, Oracle Corp., SOA, Service-Oriented Architecture (SOA), Operational Planning, Web Services, Business Process Automation, Financial Planning, Middleware, Enterprise Software, Software, Business Operations, It Operations, Finance; White papers 2008-03-31
The social network penny drops at Oracle: Courtesy of a link from Jake Kuramoto at Oracle, it seems the social networking bug has bitten inside Oracle:Oracle people desperately want to be connected to each other. We are an increasingly distributed 60,000 plus, and one of the top feature requests we've had is to mandate pictures. Apparently, people...; Tags: Social Networking, Oracle Corp., Network, Dennis Howlett; Blog posts 2007-08-12
EU issues antitrust charge sheet against Intel: EU issues antitrust charge sheet against IntelBodes Poorly For Microsoft ; Patty DunnIntel and Microsoft use to be refereed to as the evil duopoly in the USA. When Microsoft went up on antitrust charges, Intel executives are reported to have said - well thank god it wasn't us. Clearly the...; Tags: Corporate law, BGI, Intel Corp., Advanced Micro Devices Inc., antitrust, Microsoft Corp.; Discussion threads 2007-07-26
(Photos: Linux penguin to race in the Indy 500): (Photos: Linux penguin to race in the Indy 500)Good for them!I still think that the root cause of Linux's failure to take more marketshare is that no one outside of the geek community knows about it. Making it easily available through companies like Dell is only 1 step, you also...; Tags: UNIX, OPEN SOURCE, Desktops, Tux, Sour Grapes, photograph, Linux, Indy 500, PC; Discussion threads 2007-05-24
Citigroup likely to consolidate IT, back office ops: Citigroup likely to consolidate IT, back office opsThe huge number of IT guys Citigroup employsIf I look at the huge number of IT and back end service guys employed by these banks and financial organizations like Citigroup, ABN Amro, UBS, Credit Suisse, etc, one really has to wonder what these...; Tags: Strategy, Citigroup Inc., information technology, back-office; Discussion threads 2007-04-10
Is EDA the 'new' SOA?: Is EDA the 'new' SOA?Some comments from ApamaJohn Bates and I (Mark Palmer, from Progress Apama), were part of the initial discussion that touched off this discussion. I posted this discussion about your article on our blog (http://apama.typepad.com), which I'll re-post here for convenience:This article (Is EDA the ‘new’...; Tags: Service-oriented architecture (SOA), Web services, Middleware, Enterprise software, Even Microsoft, CEP, SOA, EDA, Progress Apama; Discussion threads 2007-02-27
Lessons from the techology blind: Lessons from the techology blindWhat did you expect?They're politicians. All they have to offer are half-understood promises, hot air and sound of their own voice. I suspect most of them do not understand or care about the impact of their [i]policies[/i] so why should they care about the impact of...; Tags: Gender and diversity, rant, women, Internet; Discussion threads 2006-12-08
Check those palms at the door!: Check those palms at the door!very clever...Richard, I love this entry!That was dumbSo, to you think it was really a good idea to post that much information about K-Mart's bank account information on the web. You only appear to have changed one digit....so the choices... are 0-9 for that last...; Tags: Financial services, bank, K Mart, palm; Discussion threads 2006-10-23
Did Barclays err in going with card readers for two-factor security?: Did Barclays err in going with card readers for two-factor security?Physical 'tokens' are comingIts good to see that others are picking up on this trail. The card reader is an issue, although in the Netherlands I did see ABN Amro trial a version of this that was compact and generated...; Tags: security, token, card reader, Barclays Plc.; Discussion threads 2006-08-09
Liberty Alliance debuts new standard: Liberty Alliance debuts new standardAs many will surely point out.It's not a "standard", it's just another concept of how it should be.Is this what Ballmer said "has zero chance of mattering" in October 2001 ??Is this the same Liberty Alliance which Ballmer said "has zero chance of mattering" in October...; Tags: SECURITY, Microsoft .NET, Liberty Alliance, Steve Ballmer; Discussion threads 2003-11-12
Mortgage.com Replaces Contact Center Application and Fulfillment System and Captures and Processes More Customers: The Mortgage.com division of ABN AMRO, a large international bank, is an online mortgage broker that needed a contact center solution to meet the daily challenges of its market segment, which is characterized by highly volatile interest rates and sharp price competition. The solution Mortgage.com chose was the CallCenter@nywhere multi-channel...; Tags: Mortgage.com, Contact Center, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software; Case studies
Leading Asset Manager Creates Single Global Customer View for Improved Account Management: ABN AMRO Asset Management AAAM is the separately organised investment management division of ABN AMRO Bank. It has a global network of offices, offering a range of services to institutional and private clients. However, each office used a different system for recording customer interaction, which meant it was difficult for...; Tags: Asset, Accenture Ltd., Account Management, Microsoft Corp., Asset Manager, ABN AMRO Asset Management, Sales Strategy, Asset Management, Sales Force Management, Enterprise Software, Sales, Operational Planning, Business Operations, Software; Case studies