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Microsoft, a mindshare marvel

Microsoft, a mindshare marvel95% of the marketand ONLY half of the mindshare? This is good?Flawed conceptMindshare is a poor metric. The only redeeming value it has it that it is long-running, hence can be trended. Counting page views is, at best, wide open to interpretation. BTW, mindshare...

Tags: Linux, UNIX, Operating systems, SECURITY, Bad Publicity, Microsoft Corp., mindshare, Abbey, Mindshare

Discussion threads 2005-04-13

Mercury Interactive Case Study: Abbey National plc

Abbey is one of the largest banks in the UK, offering a wide range of personal financial services to 18 million customers. With 18 million customers, Abbey faced a major challenge to ensure the business reaped the benefits of this substantial change program. Abbey turned to Mercury Outsourced Performance Validation...

Tags: Mercury Interactive Corp., Abbey, Financial Services, Financial Planning, Product Marketing, Customer Relationship Management (CRM), Finance, Marketing, Enterprise Software, Software

Case studies

Additional Resources

2012 Olympics: Give Us Webcams On the Wall

The organizers of the Olympics really blew it this time. Not showing the unbelievable comeback of Michael Phelps in the 100-meter butterfly race, which he won by one-hundredth of a second, is evidence of cowardice. And a total lack of commercial savvy, in the digital age. Can...

Tags: Olympic Games, Webcam, Video, Athlete, Camera, Wall, Sport, Corporate Communications, Games, Marketing, Personal Technology, Tom Steinert-Threlkeld

Blog posts 2008-08-22

Around the World: London (exe)

Let this fabulous screensaver take you to the very heart of London to explore one of the world's most famous landmarks. Go for a walk along the River Thames and enjoy the stunning views of the legendary Big Ben and the magnificent Palace of Westminster with a glimpse of the...

Tags: London, Astro Gemini Software

Software downloads 2008-04-25

Mystery in London (exe)

Your vacation through many of London's historic locations turns into an investigation into one of the most notorious mysteries ever! Explore the city through 360-degree photographs of places such as Buckingham Palace, Westminster Abbey...even the tailor shop where James Bond buys his shirts! Gather clues and challenge the locals in...

Tags: Mystery, London, Performance Management, Human Resources, Workforce Management

Software downloads 2008-01-29

California Real Estate Company Drives Business With Captaris Solutions

Founded in 1990, The Abbey Company is a real estate operating company positioned to handle all aspects of real estate ownership, including in-house leasing, construction and property services. The company's challenge was the paper-based, manual management of business information that was labor-intensive and unreliable. Working with iDocs Technologies and AuLogic...

Tags: Captaris Inc., California Real Estate Company, Real Estate, Business Operations

Case studies 2007-10-02

Content-partnered YouTube is being corporatized

Advertising Age's Abbey Klaassen notes that while Google's advertising model for YouTube will encompass 3,000 professional content partners and 70 independent partner channels, "curiously absent were the flushing felines and lip-syncing college kids popularized by the poster child for user-generated video." There's...

Tags: Google Inc., Advertisement, Partnership, YouTube Inc., Video, Advertising Age, Russell Shaw

Blog posts 2007-08-29

Apple Corps Ltd: Beatles ready for downloading

Apple Corps Ltd: Beatles ready for downloadingIt's a pity Apple can't compete on meritInstead, they have to sign exclusive deals with record companies in order to lock their competition out of the market and create yet more artificial barriers to entry. This convicted monopolist needs to be broken up now!...

Tags: Sales strategy, Digital music, Digital media, Beatles, music, Apple Inc., record company, pity

Discussion threads 2007-02-13

Report: The Beatles coming to iTunes

Abbyrd, a popular Beatles fan site is reporting that the Fab Four and Apple, Inc. have reached a deal to sell some of their music on the iTunes store. Exactly how much of the catalog will be sold on iTunes is unknown, but "unnamed sources" suggested that it may begin...

Tags: iPod, Music, iTunes, iPhone, Beatles, Apple iPhone

Blog posts 2007-01-17

All Along the Watchtower

Where to begin...First, I'm chatting with Dan Farber about what's going on this coming week. He mentions Mashup Camp on Wednesday and Thursday, which I'm registered for, and a Sun announcement on Tuesday, which I'm not. Sun continues to befuddle me: its CEO, Jonathan Schwartz, lists this blog on his...

Tags: Dave

Blog posts 2006-07-09

Photos: 'Da Vinci Code' hot spots

From Westminster Abbey to the Louvre's "Mona Lisa," have fun exploring the locations of "The Da Vinci Code."

Tags: Code, Da Vinci, hot spot, Da Vinci Code

Image galleries 2006-05-19

Apple and Apple Corps: Can you work it out

In January of 1984, Apple introduced the Macintosh and an innovative and arresting television advertisement, directed by Ridley Scott (Alien, Blade Runner, Black Hawk Down). In the ad, a Big Brother (Orwell's 1984) figure on a huge screen speaks about "gardens of pure ideology, one people, one cause" to a...

Tags: Apple Computer Inc., Beatles, Apple Corps

Blog posts 2006-03-30

Most popular sites among 40-something Brits: Premium TV, Abbey National, Genes Reunited

Most popular sites among 40-something Brits: Premium TV, Abbey National, Genes ReunitedAnother ZDNet head scratcherI've got to wonder what makes ZDNet believe that this stat is worth posting for American visitors?Even more curious, is the fact that if you visit www.zdnet.co.uk there is no display of this item on the...

Tags: Blogging, Brits, Genes Reunited, Premium TV, American Visitor

Discussion threads 2006-03-15

Most popular sites among 40-something Brits: Premium TV, Abbey National, Genes Reunited

Nielsen//NetRatings reported on the most popular sites among 40-something UK Internet users.Most popular sites among UK 40-somethingsSiteReachAudience, 000Premium TV45%626Abbey National44%497Genes Reunited40%505Demon40%447Ryanair40%530Alliance Leicester38%479NHS38%707Marks & Spencer37%503Ebuyer37%509Yell37%795Source: Nielsen//NetRatings

Tags: 40-something

Blog posts 2006-03-15

Abbey National Understands Profitability Better by Analyzing Revenue Drivers at the Individual Account Level

Servicing retail customers in the UK and overseas, Abbey National offers a full range of banking services through branches, ATMs, telephone, and Internet. Initially Abbey National had its data organized around its products instead of its customers. Like many of its competitors, Abbey National soon found that analyzing products at...

Tags: Oracle Corp., Customer, Banking, ATM, Internet, Financial Services, Networking

Case studies

Abbey National's Online Mortgage Sets New Standards for Service and Responsiveness

A familiar brand on UK high streets, Abbey National provides mortgages, savings products and personal banking to its retail customers and also markets its own life assurance, insurance and investment products under the Abbey National Life brand. Abbey National recognised that the speed with which they could deliver a 'decision...

Tags: Microsoft Corp., Standards, Mortgages, Finance, Capital Structures

Case studies

Consolidated Platform Makes Bank Lighter on Its Feet

Abbey National is the fifth largest high street bank in the UK competing in retail and wholesale banking with a wide range of products and services. Computer systems and networks are the basis upon which the organisation can keep up the relentless drive on costs as well as responding to...

Tags: Bank, Information Technology, Microsoft Corp., Abbey National, Microsoft Windows 2000, Financial Services, Strategy, Operating Systems, Microsoft Windows, Software, Management

Case studies

An Innovative Approach to Closed Fund Insurance Administration

UK life and pensions company, Abbey Life, was under pressure to cut the cost of maintaining and upgrading legacy processing systems. By outsourcing its processing and administration systems to the specially formed Unisys Insurance Services Ltd UISL, the company believes it will achieve savings of about 20% over the best...

Tags: Unisys Corp., Administration, Insurance, Business Process Outsourcing (BPO), Workforce Management, Hardware Upgrade, Outsourcing, It Operations, Human Resources, Hardware, Business Operations, Outsourcing & Subcontracting

Case studies