VoIP-News Resources on ZDNet

ZDNet Resources

Enterprise IP PBX Buyers Guide: Features and Services That Matter: This Buyer's Guide covers the main features, services and requirements for enterprise class PBX systems and how to understand the differences between them. Outgrown your old phone system â€" in terms of size, functionality and technology? The typical reasons for upgrading to an IP PBX system for...; Tags: IP, VoIP-News, VoIP-News Buyer, Network Technology, Networking; White papers 2008-02-12
Compare IP PBX systems from leading vendors like Cisco, Nortel and Avaya: This Comparison Guide features the leading PBX systems from established vendors like Siemens, Cisco, Avaya and Nortel as well as cutting edge systems form new vendors like Shoretel and Fonality. The Enterprise IP PBX market is rapidly changing to keep pace with the rapid technological and business...; Tags: Nortel Networks Corp., Vendor, IP, PBX, Cisco Systems Inc., Avaya Inc., VoIP-News, Telephony, VOIP, Operational Planning, Networking, Telecommunications, Business Operations; White papers 2008-02-12
Call-Center Comparison Guide: Compare these VoIP call-center vendors to find the best one for your business. So, you know that a VoIP call-center enhances customer service and, in return, helps attract and retain customers. But which VoIP call-center vendor do you choose for your specific needs? This Comparison Guide evaluates major vendors...; Tags: Call-center, VoIP-News, Call Centers, Customer Relationship Management (CRM), Telephony, VOIP, It Operations, Enterprise Software, Software, Networking, Telecommunications; White papers 2008-01-10
Call-Center Buyer's Guide: Use this Buyer's Guide to select the call-center solution that's a perfect fit for your business. Implementing the right call-center solution is a key factor in keeping your customers happy, as it is often their first line of contact with your company's sales or support agents....; Tags: Call-center, VoIP-News, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software; White papers 2007-12-20
VoIP-News Hosted PBX Comparison Guide: In-depth comparison table of leading Hosted PBX systems and their services including pricing, support, and features. VoIP-News compares the basic functions and features of seven of the leading Hosted PBX providers for small businesses. Vendors compared include AccessLine, Aptela, Bandwidth, Covad, Global Phone, Packet 8, Speakeasy, Smoothstone and Vocalocity....; Tags: Comparison, PBX, VoIP-News, Pricing, Marketing Research, Telephony, Marketing, Networking; White papers 2007-12-03

VoIP-News Premise IP-PBX Checklist: Everything you'll need to know before talking with a premise-based PBX provider. This checklist organizes all of the basic information about your current situation that you'll need to effectively negotiate with a premise-based PBX provider--like the number of locations you have that need VoIP services, your current...; Tags: PBX, VoIP-News, Telephony, VOIP, Telecommunications, Networking; White papers 2007-07-25

Additional Resources

Greetings from Lesotho: It's amazing how dependent we become on technology.Â Internet access and a working mobile phone are something that most westerners now take for granted.Â When they are gone, however, you feel oddly disconnected.Â You can't pop online to check news.Â You can't check email.Â Without a working mobile phone, you...; Tags: Phone, Mobile, Zimbabwe, Zimbabwean, Telecom & Utilities, John Carroll; Blog posts 2008-05-13
HBO programming comes to iTunes: Well, that didn't take long. After some rumors of an Apple/HBO tie up yesterday, Apple today announced that HBO content will be available for download today. This is great news because two of my favorite shows are Flight of the Conchords and The Wire. (I've been resisting...; Tags: Apple Inc., Apple iTunes, Programming, Pricing, TVs, Digital Music, Marketing Research, Development Tools, Digital Media, Tv & Home Theater, Marketing, Personal Technology, Home Entertainment, Software Development, Software/Web Development, Consumer Electronics, Jason D. O\'Grady; Blog posts 2008-05-13
No Brotherly Love: EarthLink will pull its Wi-Fi network from Philly: EarthLink on Tuesday threw in the towel on its Philadelphia Wi-Fi project, which the ISP was trying to transfer to a non-profit or the city's operating group. Now EarthLink is trying to pull out its gear. EarthLink says in a statement: After months of negotiations with...; Tags: EarthLink Inc., Network, Wi-Fi Network, City, Wireless LANs, Wi-Fi, Networking, Wireless, Larry Dignan; Blog posts 2008-05-13
Why HP-EDS is a disaster in the making: As I've noted elsewhere HP's takeover of Compaq destroyed essentially all of HP's pre-takeover value and left the Compaq organization operating as HP. Now they've announced their intention of taking over EDS. On the good news side there won't be a culture clash in bringing these...; Tags: Dell Computer Corp., Hewlett-Packard Co., Electronic Data Systems Corp., Compaq Computer Corp., Microsoft Windows, Manufacturing, Mergers & Acquisitions, Financial Accounting, Operating Systems, Software, Investment, Finance, Paul Murphy; Blog posts 2008-05-13
Tasty Baking CIO: Brendan O'Malley: Brendan O'Malley, CIO of Tasty Baking talks to CNET News.com's Dan Farber about the IT challenges in making more than 5 million cakes, cookies and other desserts every day for fresh delivery. He also discusses streamlining the company's 90 year old business operations, developing inventory management solutions and how the...; Tags: CIO, Inventory Management, Enterprise Software, Software, Administrator; Blog posts 2008-05-13
The key to Windows success? It's all about the drivers: The greatest advantage of the Windows ecosystem is that there are so many choices. The biggest problem with the Windows ecosystem is that there are so many choices. Ironic, isn't it? The sheer number of choices means you can almost certainly...; Tags: Problem, Driver, OEM, Graphics Subsystem, Vista/Server 2008/Win7 Ecosystem, Microsoft Windows, Operating Systems, Notebooks, Software, Hardware, Notebooks & Tablets, Ed Bott; Blog posts 2008-05-13
Satellites seeing clearly despite clouds: Two researchers at Pacific Northwest National Laboratory (PNNL) have developed a mathematical tweak which dramatically improves air pollution detection on cloudy days. They've found a way to reduce cloud-induced glare when satellites measure blue skies on cloudy days, by as much as ten-fold in some cases. 'Because clouds represent one...; Tags: Wavelength, Pollution, Pacific Northwest National Laboratory, Satellite, Network Technology, Networking, Roland Piquepaille; Blog posts 2008-05-13
EDS' troubled legacy of failed IT projects: Observing the news that HP is acquiring EDS, perhaps it's time to reflect on EDS' troubled history with IT projects. I've written about a number of failed projects where EDS played a role. Warning, some of these stories are ugly: More EDS issues over...; Tags: Information Technology, Electronic Data Systems Corp., Strategy, Government, Management, Michael Krigsman; Blog posts 2008-05-13
EDS internal memo on the HP purchase: HP acquired EDS in a deal valued roughly at $12.8 billion. The move was outlined Tuesday morning amid a healthy dose of skepticism. Here's a memo from EDS CEO Ron Rittenmeyer, who will now report to HP CEO Mark Hurd. To the EDS Worldwide Team: Today...; Tags: Hewlett-Packard Co., Electronic Data Systems Corp., Branding, Strategy, Marketing, Management, Larry Dignan; Blog posts 2008-05-13
Olympus E-520 dSLR debuts: Cue "The Price is Right" music -- Olympus E-520 dSLR, come on down! In today's news, Olympus announced their E-520 this morning, the replacement for the E-510. Notable improvements in the new body include sensor-shift stabilization (including an updated system with a mode that...; Tags: Body, Olympus Corp., ISO, Iso standards, Process Improvement, Pricing, Quality, Business Operations, Marketing, Andrew Nusca; Blog posts 2008-05-13
New AMD Opterons are good news for schools: AMD, a company that has been struggling to compete meaningfully with Intel in the last year, announced new "highly efficient" quad-core processors for blade and rack servers. With energy costs increasing drastically (and no relief in sight), schools looking to shave costs, as well as green their IT departments,...; Tags: Desktop, Data Center, Performance, AMD Opteron, Advanced Micro Devices Inc., Data Centers, Virtualization, Utility Computing, Thin Clients, Performance Management, Storage Management, Storage, Processors, Servers, Hardware, Data Management, Human Resources, Workforce Management, Semiconductors, Components, Christopher Dawson; Blog posts 2008-05-13
HP's bid for EDS: Opportunity costs loom: The debate around Hewlett-Packard's purchase of Electronic Data Systems follows three primary questions. Is the EDS acquisition another Compaq--a deal that will take years to pay off? Is EDS the right acquisition for HP? Are there other places where HP should spend its money? HP on Tuesday...; Tags: Hewlett-Packard Co., Electronic Data Systems Corp., Dennis, Tools & Techniques, Business Process Outsourcing (BPO), Outsourcing, Mergers & Acquisitions, Management, It Operations, Business Operations, Outsourcing & Subcontracting, Investment, Finance, Larry Dignan; Blog posts 2008-05-13
Microsoft's plan to block Linux on laptops: Details of Microsoft's recently announced plan to extend the life of Windows XP for ultra low-cost PCs are trickling out. IDG News got its hands on what it says are Microsoft documents outlining the program for PC manufacturers. Until now, the big question was: What exactly defines...; Tags: Linux, PC, Microsoft Windows Vista, Microsoft Corp., Laptop Computer, Microsoft Windows, Microsoft Windows XP, Operating Systems, Software, John Morris; Blog posts 2008-05-13
News to know: HP's to buy EDS; AMD; XP SP3; iPhone; Spam attacks: Notable headlines: Larry Dignan: HP bidding for EDS; Deal would ramp up services. Dennis Howlett: HP to take out EDS: does it make sense? AMD rejiggers management; Forms central engineering group Adrian Kingsley-Hughes: Integrate Internet Explorer 7, Firefox 2.0 and Windows Media...; Tags: Apple iPhone, Hewlett-Packard Co., Nokia Corp., Electronic Data Systems Corp., Advanced Micro Devices Inc., Attack, Microsoft Windows, Microsoft Windows XP, Podcasts, Data Centers, Homeland Security, Operating Systems, Software, Internet, Storage, Hardware, Data Management, Government, Larry Dignan; Blog posts 2008-05-13