terms of service

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Get those ToS sorted

The spat between WidgetLaboratory and Ning highlights one of the running sores in the current rush to all things 2.0: no-one and I mean no-one has given enough thought to how Terms of Service ToS are going to operate in the real world once cloud based services start to scale...

Tags: Terms Of Service, Ning, E-mail, Online Communications, Dennis Howlett

Blog posts 2008-08-25

Google Health launches; Read the terms of service

Google Health launches; Read the terms of serviceWow!!This is the era of minority report.Who would be foolish enough......to put all their health info on the web for the world to see and for Google to share with the rest of the world? Especially nowadays when potential employers are, ahem,...

Tags: Vertical industries, Benefits, HEALTHCARE, Companies, Google Inc., Google Health, health care, terms of service

Discussion threads 2008-05-19

Google Health launches; Read the terms of service

Google Health has launched for the masses, but watch those terms of usage closely. Google Health, which is expected to officially launch at a Google event today (see Google Webcast, Techmeme and Google Blogoscoped coverage), is now available to the average bear. Marissa Meyer, VP search products...

Tags: Google Inc., Health Care, Information, Terms Of Service, Google Health, Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources, Larry Dignan

Blog posts 2008-05-19

Update: Adobe reconsiders Photoshop Express TOS

You'll recall that Adobe last week announced Photoshop Express beta – a free Web-based tool that allows you to crop, rotate, tweak, twirl, correct, and show off photos on Photoshop Express or Facebook. For free. You'll also recall the ensuing flap that surround its onerous Terms Of Service TOS that,...

Tags: jason D. O'Grady, Adobe Systems Inc., Adobe PhotoShop, Terms Of Service, Content

Blog posts 2008-04-04

Did Scoble break EU law on Facebook?

Did Scoble break EU law on Facebook?Scoble and Facebook IssueWhile it is always good to report the news for those of us to learn from, what bothers me about your post was the comment, you were "itching" to write something about this affair.And I have to think ( and I...

Tags: Scoble, terms of service, OTTER, Robert, Facebook

Discussion threads 2008-01-08

BULLETIN: AT&T tells me it will revise "damage our name" language in TOS

Just and I mean JUST- received this from a key AT&T spokesman I have communicated with before: Russell, I wanted to give you a quick update on the terms of service language you posted on last week (Note: link to that post is mine). ...

Tags: AT&T Corp., Terms Of Service, Russell Shaw

Blog posts 2007-10-09

Forcing Customer Service Up the Business Agenda: A View From Customer Service Directors

Customer service plays an increasingly important role in both the private and public sector and research by Touchpaper reveals that organisations face a host of challenges in the area, including more demanding customers, diminishing loyalty and fiercely competitive markets. Problems are compounded by increasing pressure from industry regulators who are...

Tags: Customer Service, Terms Of Service, Product Marketing, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software

White papers 2006-10-01

What Are the Terms of Service for SMS Link?

This paper discusses the Service of SMS Link which is for the user's personal and commercial use. The user may start using the Service right after he or she finishes the sign-up process. No withdrawal right or other "Cooling off" period applies to the Service and the user waives any...

Tags: Microsoft Corp., Terms Of Service, SMS, Text Messaging/SMS/MMS, Telephony, Cellular Phones, Consumer Electronics, Personal Technology, Online Communications, Networking

White papers 2006-05-01

TiVo watchers uneasy after post-Super Bowl reports

TiVo watchers uneasy after post-Super Bowl reportsI like my DVR free and dongle-lessAnd to think I used to like TiVO...MythTV works nice for me.. at least I know who's watching.. ME! When will these companies learn not to mess with consumers! It doesn't matter if your personal info...

Tags: DVR, INTERNET, PRODUCTIVITY, TiVo Inc., personal video recorder, terms of service

Discussion threads 2004-02-05

Additional Resources

Seesmic snags Washington Post

Just after tonight's McCain/Obama debate ended I received a Tweet message from Cathy Brooks, head of business development at Seesmic telling me the company has snagged the Washington Post as a customer. Seesmic has developed a 'white label' version of its service for the Washington Post's political...

Tags: Washington Post Co., Seesmic, Corporate Communications, Strategic Planning, Marketing, Strategy, Management, Dennis Howlett

Blog posts 2008-10-07

I'm well aware what I pay for Google's services

My post on Google earlier Tuesday was met with mixed reactions. A few folks agreed that, in fact, Google's suite of services is quite slick, long live GOOG, etc. Others, like fellow ZDNet blogger, Michael Krigsman, disagreed pretty strongly. In his response, http://blogs.zdnet.com/projectfailures/?p=1059, Michael didn't leave much...

Tags: Google Inc., OpenOffice, Productivity, E-mail Providers, Open Source, Office Suites, Software, Internet, Christopher Dawson

Blog posts 2008-10-07

Capital, Capital. Wherefore art thou scarce capital?

My Kingdom for Capital Expenditure Funding The current meltdown on Wall Street is definitely having an impact on the technology sector. This week's recent earnings forecast from SAP rather convincingly showed us that the capital markets will adversely impact technology sales. Capital for...

Tags: Wall Street, Firm, Borrower, Pricing Strategy, Banking Relationship, Sales Strategy, Banking, Pricing, Sales Force Management, Roi/Tco, Sales, Financial Services, Marketing, Finance, Managerial Accounting, Brian Sommer

Blog posts 2008-10-07

Atrivo/Intercage's disconnection briefly disrupts spam levels

After years of operation, California based ISP Atrivo/Intercage, a well known Russian Business Network darling, faced the music and was disconnected from the Internet by its upstream provider at the end of September. What happened according to MessageLabs's latest intelligence report, was a brief decline of spam due to the...

Tags: Internet Service Provider, Atrivo/Intercage, Intercage, Atrivo, Internet Service Providers (ISPs), Internet, Cyberthreats, Security, Dancho Danchev

Blog posts 2008-10-07

The HP-MySpace deal: Who needs this most? Not MySpace users.

HP and MySpace are partnering to "unlock the content of MySpace" by giving users the tools to print their pictures. You know, like to a printer. Hopefully, wink wink an HP printer. On the surface, this sounds like a good plan. There are billions of images that...

Tags: Hewlett-Packard Co., Photograph, Image, MySpace, Sam Diaz

Blog posts 2008-10-07

Forrester fuels the SAP maintenance price hike debate

The last few days I've been exchanging email with R 'Ray' Wang, VP and principal analyst at Forrester about the kerfuffle over SAP's unilateral decision to apply a price hike to its maintenance and support fees. Ray specializes in the enterprise market and has special experience of SAP going back...

Tags: Customer, SAP AG, Forrester Research Inc., Ray, Enterprise Resource Planning (ERP), Investment, Business Structures, Enterprise Software, Software, Finance, Dennis Howlett

Blog posts 2008-10-07

First impressions of the Dash Express connected GPS device

I checked out a Garmin StreetPilot c580 last summer and thought it was a pretty compelling dedicated GPS system since it had MSN Direct integration to provide some wireless functionality. While it was useful for some things, the MSN Direct service is not designed for real-time wireless data and coverage...

Tags: Device, Display, Traffic Data, Maps, GPS, Wi-Fi, Handhelds, Internet, Wireless, Consumer Electronics, Personal Technology, Hardware, Matthew Miller

Blog posts 2008-10-07

Antitrust suit against Apple, AT&T moves forward

A federal judge has ruled that an antitrust suit against Apple and A&T over exclusivity deals for the iPhone may move forward, Ars Technica reports. Apple and AT&T signed a five-year exclusive deal but only told consumers they would have to sign up for a two-year...

Tags: Antitrust, Consumer Protection, AT&T Corp., Apple Inc., Corporate Law, Security, Business Operations, Richard Koman

Blog posts 2008-10-07

Trying to increase productivity? Send your employees home.

Companies that give their workers the option of telecommuting are seeing greater productivity, lower costs, improved employee health and greater employee retention, according to a survey released today by the Computing Technology Industry Association. Case in point: I'm typing this from this from my own home office...

Tags: Phone, Telecommuting, Telecom & Utilities, Human Resources, Workforce Management, Sam Diaz

Blog posts 2008-10-07

Scammers introduce ATM skimmers with built-in SMS notification

The bust of the notorious ATM scammer going under the handle of Cha0 in early September, once again puts ATM skimming in the spotlight. Among the main insecurities scammers face while embedding an ATM skimmer, is the retrieval process of the device that is now containing the credit card details...

Tags: Device, Credit Card, built-In, SMS, Scammer, ATM, Network Technology, Text Messaging/SMS/MMS, Networking, Cellular Phones, Consumer Electronics, Personal Technology, Online Communications, Dancho Danchev

Blog posts 2008-10-07

TRO hearing today on RealDVD

Federal Judge Marilyn Patel will hear arguments today on whether Real should be temporarily restrained from selling its RealDVD copying software. The software has been unavailable since Friday, when the Hollywood studios won an emergency halt on sales, a move that Real claims caused them "irreparable harm." ...

Tags: DVD, RealDVD, Real, CSS, Scripting Languages, Software/Web Development, Web Development, Richard Koman

Blog posts 2008-10-07