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- Is the Salesforce.com juggernaut faltering?
- Is the Salesforce.com juggernaut faltering?Salesforece.com and the $1B barrier...The $1B barrier appears to be not only a problem for software companies, it also created a hiccup for many mail order companies as well (Insight, Multiple Zones, PC Mall, etc). The one thing these companies all have in common with...
- Tags: Sales force management, Sales channel, SFdC, Salesforce.com Inc., SaaS Model
- Discussion threads 2008-08-21
- Dell bets on Salesforce.com's platform as a service
- Dell bets on Salesforce.com's platform as a serviceDeferred revenues?I don't buy the deferred revenue argument. It doesn't make sense. If anything, having larger enterprise deals helps SFdC because it means the running Q's have guaranteed levels of income. Checking the last couple of Q's, there's no real change in deferreds...
- Tags: Sales strategy, Sales force management, cloud computing, Operational accounting, Salesforce.com Inc., SFdC, PaaS, revenue, sales, Dell Computer Corp.
- Discussion threads 2008-08-21
- Salesforce.com, Partners, and Value-Added SaaS
- Salesforce.com, Partners, and Value-Added SaaSPlease explain"And who might, just might, by virtue of their size and influence, provide some value-added SaaS roadmap that makes sense for me."What part of CRM's over 41,000 companies and over 1,000,000 users is small? I still have not seen anything close to a road...
- Tags: Software as a Service (SaaS), cloud computing, software-as-a-service, SFDC, Value-Added SaaS, Salesforce.com Inc.
- Discussion threads 2008-06-16
- Salesforce.com, Partners, and Value-Added SaaS
- As the resident Salesforce.com basher at ZDNet, it is with some smugness that I am watching the birth of a fellow naysayer on the future of Salesforce.com's efforts to break forth from its CRM on-demand origins into its next big thing. The new critic in the Salesforce.com-watcher camp belongs to...
- Tags: Salesforce.com Inc., Software-as-a-service, SFDC, Force.com, Software As A Service (SaaS), Cloud Computing, Emerging Technologies, Joshua Greenbaum
- Blog posts 2008-06-16
- Salesforce.com As Economic Barometer
- Marc Benioff's interview with the Wall Street Journal today has an interesting little tidbit about the value of his on-demand model, and what an astute investor could do with data about the usage of a service like Salesforce.com. In the interview, Marc ponders the question of whether we're in...
- Tags: Salesforce.com Inc., Sales Force, Data, SFDC, Sales Strategy, Sales Force Management, Sales, Joshua Greenbaum
- Blog posts 2008-01-24
- Salesforce to Salesforce, the anti-viral network
- Salesforce to Salesforce, the anti-viral networkThey are hungry for revenue...Clearly the new service is very expensive. This is the first thing I commented on when I read about it:http://smoothspan.wordpress.com/2007/12/05/saas-network-effects-start-charging-up/SFDC seems to view this much more from a revenue opportunity standpoint than anything else. I think that's a mistake,...
- Tags: Sales force management, Operational accounting, network, Salesforce.com Inc., SFDC
- Discussion threads 2007-12-07
- Leapblogging: The Salesforce.com Ecosystem Debate, Round II
- Leapblogging: The Salesforce.com Ecosystem Debate, Round IIEnterprise Rule of ThumbJosh, the typical rule of thumb to measure the revenues generated in the SAP ecosystem is 10x. Take SAP's license revenue for any given quarter and multiply them by 10 to get a pretty good estimate of how much money...
- Tags: Sales force management, SunSHINE, Salesforce.com Inc., Leapblogging, Round II, SFDC, revenue, AppEx, ISV
- Discussion threads 2007-11-30
- Salesforce.com's new PaaS Fund: Is it Enough to Jump Start the PaaS Concept?
- Salesforce.com and its venture capital pals are trying to up the ante in the platform game by putting together a seed fund for start-ups that want to target SFDC's re-christened AppExchange platform, now known by the somewhat outré term: platform-as-a-service, or PaaS. According to published reports,...
- Tags: Salesforce.com Inc., Fund, PaaS, SFDC, Sales Strategy, Sales Force Management, Investment, Marketing Research, Sales, Finance, Marketing, Joshua Greenbaum
- Blog posts 2007-10-01
- Salesforce.com/Siebel 2.0: Criticism and a Refutation
- Some same imitation is the highest form of flattery, but that's only for those who forget that a good rebuttal – or attempted rebuttal – is quite flattering as well. Jason Wood, a fellow Enterprise Irregular and blogger, has done me the courtesy of a well-written blog that attempts to...
- Tags: Uncategorized
- Blog posts 2007-05-25
- Siebel 2.0: The end of Salesforce.com
- Siebel 2.0: The end of Salesforce.comI guess I'm not part of the 90%My company uses Siebel. It may be good for selling refrigerators, but it it HARDLY even ADEQUATE for complex, multi-month rollout cycles of IT gear, software and services.I'd be better off with post-it notes and Lotus 1-2-3...
- Tags: Customer relationship management (CRM), Advertising & Promotion, Sales force management, Enterprise software, DreamFactory, CRM, SFDC, Salesforce.com Inc., Apex, Siebel Systems Inc., sf.com
- Discussion threads 2007-05-23
- SaaS integration without the lock-in
- SaaS integration without the lock-innext gen apps on next gen ecosystemsYou mentioned two options that are analogous to the software world 1) integrated suites from a single vendor such as NetSuite and 2) next gen EAI leveraging web services. The web enables a third option which I...
- Tags: Software as a Service (SaaS), SFdC, Web, Internet, SaaS vision, software-as-a-service, SaaS Players, integration, SaaS integration, NetSuite Inc.
- Discussion threads 2007-05-17
- Racing for The Cliff -- Salesforce.com and The Looming Competitive Market
- Racing for The Cliff -- Salesforce.com and The Looming Competitive MarketIt's all quite insaneI've used them all. Salesforce, Siebel, Oracle and they all suffer from trying to be all things to all companies. Apps that fit your workflow can be pretty simple. Complexity leads to feature bloat,...
- Tags: Sales force management, software-as-a-service, Salesforce.com AppExchange, SFDC, Salesforce.com Inc., DreamFactory, mashup, SAP AG
- Discussion threads 2007-02-22
- AppExchange as SaaS exit route
- AppExchange as SaaS exit routeCenters of GravityPhil, I wrote something similar about the SAP ecosystem a few months ago. http://dealarchitect.typepad.com/deal_architect/2006/05/sap_as_center_o.htmlsalesforce.com as a platform providerThis acquisition to be brings down the credibility of SFDC as a platform provider. SFDC cannot be both a platform provider and also a competitor for products...
- Tags: Software as a Service (SaaS), Sales force management, Customer relationship management (CRM), Enterprise software, SFDC, platform provider, Salesforce.com AppExchange, software-as-a-service
- Discussion threads 2006-08-22
- Digging into the RightNow Salesnet deal
- Digging into the RightNow Salesnet dealSalesner reseller channelI disagree on the view that Salesnet channel will not be a focus. Consider the following:1) RighNow's customer base is mainly large enterrpise customer seeing success with RightNow's service and web self-service solutions. There is no presence amongst sales teams, Salesnet's...
- Tags: Business structures, Sales force management, SFDC, Salesnet, RightNow Technologies, partnership
- Discussion threads 2006-05-25
Additional Resources
- Maybe CRM for Facebook Does Make Sense :)
- Maybe CRM for Facebook Does Make Sense :)Lazy JournalismThis article reeks yet again of anti-salesforce.com propaganda. (No I’m not an employee; check out my ZDNet user ID!)Consider some facts before posting this sort of drivel again.Facebook is the largest social media site in the world.In the United States, 85% of...
- Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, Facebook, CRM
- Discussion threads 2008-11-07
- Maybe CRM for Facebook Does Make Sense :)
- My friend and colleague Jim Shepherd of AMR set me straight this morning about what Salesforce.com is doing with Facebook, and I'm embarrassed to admit I didn't get it right the first time. According to Jim, when it comes to SFDC and Facebook, CRM actually stands for Child Relationship Management....
- Tags: Facebook, Feature, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Joshua Greenbaum
- Blog posts 2008-11-06
- Social to CRM to Enterprise: Not So Fast....
- Social to CRM to Enterprise: Not So Fast....Odd partner choiceSpot on Joshua. I blogged a few days ago on how odd the pairing of Salesforce.com and Facebook is, for the reasons you point out. My assertion was that keeping with Benioff's blusterous nature, this was more about grabbing...
- Tags: Customer relationship management (CRM), Advertising & Promotion, Strategy, New Clothes, business networking, CRM
- Discussion threads 2008-11-05
- Social to CRM to Enterprise: Not So Fast....
- Darn, I missed it: Salesforce.com is opening itself up to Facebook. Or is it the other way around? I had received a belated invite to attend SFDC's Dreamforce from Marc Benioff, but too much real work prevented me from attending. So I had to read the press releases and my...
- Tags: Facebook, Marc Benioff, LinkedIn, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Joshua Greenbaum
- Blog posts 2008-11-04
- Facebook, Salesforce.com aim to create common developer network
- Facebook, Salesforce.com aim to create common developer networkSocial meets CRM...This move should be applauded and will lead to many creative and useful solutions. Kudos for both companies in moving in this direction.www.iangilyeat.comRE: Facebook, Salesforce.com aim to create common developer networkSaesforce has 100,000 developers? They don't have 50 developers.-- go...
- Tags: Sales force management, B2B, Salesforce.com Inc., Facebook, common developer network, developer network
- Discussion threads 2008-11-03
- Salesforce partners with Facebook, Amazon to spark more app development
- Salesforce partners with Facebook, Amazon to spark more app developmentGreat potential hereI think there is a lot of potential in tying these platforms together, particularly when you start to get the Social platforms involved.More on my Smoothspan blog:http://smoothspan.wordpress.com/2008/11/03/customer-relationship-experience-the-strategy-behind-salesforce-sites/RE: Salesforce partners with Facebook, Amazon to spark more app developmentThe smashing together...
- Tags: Sales force management, B2B, Salesforce.com Inc., Facebook, app development, Amazon.com Inc.
- Discussion threads 2008-11-03
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