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- Unintended Consequences and the Future of Maintenance Revenue: SAP Jettisons TomorrowNow
- When Shai Agassi called me in early 2005, he asked me a loaded question: How would I respond if SAP decided to take the fight to Oracle by providing third party maintenance for Oracle's recently acquired PeopleSoft customers? I told him it would be an incredibly aggressive move, but that...
- Tags: Revenue, Maintenance, Oracle Corp., Customer, SAP AG, TomorrowNow, Software As A Service (SaaS), Public Relations, Tools & Techniques, Mergers & Acquisitions, Cloud Computing, Emerging Technologies, Marketing, Corporate Communications, Management, Investment, Finance, Joshua Greenbaum
- Blog posts 2008-07-21
- SAP to shut down TomorrowNow; Oracle gets its sacrifice
- SAP's purchase of TomorrowNow in 2005 sounded like a great idea: Undercut Oracle on support and squeeze your biggest rival. And then came Oracle's lawsuit. SAP said Monday that it will wind down the operations of TomorrowNow, which provided third party support for Oracle applications. In a...
- Tags: Oracle Corp., SAP AG, TomorrowNow, Pricing, Marketing Research, Enterprise Software, Marketing, Software, Larry Dignan
- Blog posts 2008-07-21
- Levi Strauss: SAP rollout 'substantially' hurt quarter
- Levi Strauss: SAP rollout 'substantially' hurt quarterWhoa Nellie.....Through the magic of Google alerts I discovered something I said five (count 'em 5) years ago was used to bolster the notion that an ERP implementation SAP specifically was the cause of Levi-Strauss' revenue problems in Q2 2008.I really would have loved...
- Tags: Enterprise resource planning (ERP), Sarbanes-Oxley, Cultural Change, SAP AG, Levi Strauss, ERP
- Discussion threads 2008-07-19
- SAP 'Mittelstand' customers upset at new maintenance charges
- SAP 'Mittelstand' customers upset at new maintenance chargesIncreased maintenance chargesOur company is unhappy with the ERP we kicked off 3 yrs ago. I had been taking another look at SAP. Guess not...
- Tags: Enterprise resource planning (ERP), Mittelstand, maintenance charge, SAP AG
- Discussion threads 2008-07-18
- Levi Strauss: SAP rollout 'substantially' hurt quarter
- SAP implementation problems prevented Levi Strauss from fulfilling orders for a week during the second quarter and contributed to a 98% decline in net income relative to the same quarter last year. by Michael Krigsman
- Tags: Internal Control, ERP System, SAP AG, ERP, Levi Strauss, PROJECT FAILURES ANALYSIS Levi, Deloitte, Enterprise Resource Planning (ERP), Enterprise Software, Software, Michael Krigsman
- Blog posts 2008-07-18
- SAP 'Mittelstand' customers upset at new maintenance charges
- Following on from yesterday's announcement of a hike in SAP maintenance charges, the German title Computerwoche implies that the powerful 'Mittelstand' group in the German SAP user group are far from happy. Under the title: "Higher maintenance costs upset SAP customers ," Computerwoche interviewed Gunther Rheinhart, executive member of the...
- Tags: Customer, SAP AG, Mittelstand, Gunther Rheinhart, Auto-renew, Software As A Service (SaaS), Workforce Management, Outsourcing, Emerging Technologies, Human Resources, It Operations, Business Operations, Outsourcing & Subcontracting, Dennis Howlett
- Blog posts 2008-07-17
- SAP pulls the trigger on higher support costs
- SAP pulls the trigger on higher support costsPlease be careful when you claim "paid support"Dennis, Unless you have a copy of the invoice from IDC, you shouldn't flatly state that she was paid or otherwise compensated for her quote in a press release. Bad form from an otherwise reliable...
- Tags: Firewalls, Dennis, SAP AG, support cost, financial relationship, trigger
- Discussion threads 2008-07-17
- News to know: Google; Microsoft; eBay; SAP; Apple
- Notable headlines: Larry Dignan: Google's second quarter: What to expect Deb Perelman: The Techie Hall of Shame Phil Wainewright: How much is a unit of cloud computing? Joe McKendrick: Seven SOA experts explain how to 'just do it' Robin...
- Tags: Google Inc., Larry Dignan, Yahoo! Inc., SAP AG, Apple Inc., Microsoft Corp., eBay Inc., Laptop Computer, Notebooks, Security, Hardware, Notebooks & Tablets
- Blog posts 2008-07-17
- SAP pulls the trigger on higher support costs
- SAP has announced that it plans to transition all customers to its new Enterprise Support offering from January 1st, 2009. SAP is pitching this as a service that adds customer value but in reality it means a cost increase. According to the press release, SAP will incrementally ratchet support costs...
- Tags: SAP AG, Service-Oriented Architecture (SOA), Corporate Governance, Construction, Web Services, Middleware, Enterprise Software, Software, Business Operations, Corporate Law, Dennis Howlett
- Blog posts 2008-07-16
- Cruel to be kind: FastWork.tv revista
- I was aware that talking about FastTalk.tv would get a degree of attention. That's because I have close links to SAP. What I could never know is the extent to which it might influence change. Robert Scoble invited me to review the latest show to assess whether it is better...
- Tags: Robert Scoble, SAP AG, Sales Strategy, Branding, Podcasts, Groupware, Sales Force Management, Sales, Marketing, Internet, Enterprise Software, Software, Dennis Howlett
- Blog posts 2008-07-14
- SGC Server Lite (zip)
- SAP Global Connector Server is a small program that can connect almost all Programming Language with SAP Function Module or SAP-BAPI. Using this connector, you can develop SAP Interface application as SAP Global Connector Client in different environment without connect directly to SAP r/3. Beside that, now you are not...
- Tags: SAP AG, SAP Global Connector Server, Enterprise Resource Planning (ERP), Programming Languages, Enterprise Software, Software, Software Development, Software/Web Development
- Software downloads 2008-07-14
- SaaS star leaves SAP for Salesforce.com
- SaaS star leaves SAP for Salesforce.comPR BS> “SAP doesn’t have a SaaS strategy,” So good to read Salesforce PR here.RE: SaaS star leaves SAP for Salesforce.comOld story, SAP is not SaaS ready currently. It is a user software product and if they don't want to make it service ready, no...
- Tags: Software as a Service (SaaS), cloud computing, Public relations, software-as-a-service, SAP AG, Salesforce.com Inc.
- Discussion threads 2008-07-08
- SAP's TV budget: more waste
- SAP's TV budget: more wasteBut it's fun to see Robert in a suit:-) eom..GJ essentially advertising for WFTVNo such thing as bad publicity, eh?RE: SAP's TV budget: more wasteI'd argue that there may be a mismatch, but I don't think we're talking GoDaddy super bowl ads here either....
- Tags: TVs, TV & Home Theater, SAP TV budget, SAP TV, SAP AG, TV
- Discussion threads 2008-07-08
- SAP's TV budget: more waste
- Regular readers will know that I'm pretty hard on enterprise vendors, especially when I believe they are wasting customers' money. Last month for instance I dinged Oracle for wasting money on English language advertising at Madrid Barajas airport. This morning SAP gets my attention. They are sponsoring...
- Tags: SAP AG, TV, Dennis Howlett
- Blog posts 2008-07-08
- News to know: Linux; iPhone; Gmail; Insecure antivirus software; SAP
- Notable headlines: Phil Wainewright: SaaS star leaves SAP for Salesforce.com Dennis Howlett: Ticking bombs in enterprise land Garett Rogers: Your Gmail is now a lot more secure Dancho Danchev: Approximately 800 vulnerabilities discovered in antivirus products ...
- Tags: Software, Apple iPhone, Linux, Google Gmail, SAP AG, Antivirus Software, Microsoft Corp., Twitter, 3G, Cellular Phones, Wireless, Consumer Electronics, Personal Technology, Larry Dignan
- Blog posts 2008-07-08
- SaaS star leaves SAP for Salesforce.com
- Enterprise software giant SAP has lost Business Objects' Steve Lucas, one of its brightest software-as-a-service stars, to Salesforce.com, where he takes up a new role driving the vendor's platform strategy by Phil Wainewright
- Tags: Salesforce.com Inc., Software-as-a-service, ISV, SAP AG, Steve Lucas, Force.com, TenWolde, Software As A Service (SaaS), Cloud Computing, Sales Force Management, Emerging Technologies, Sales, Phil Wainewright
- Blog posts 2008-07-07
- Oracle / SAP increase prices
- Oracle / SAP increase pricesGet used to itConsidering mounting inflationary pressures and growing cost of off shoring, it is only to be expected. We have not seen any meaningful rise in IT salaries for the last 7-8 years, but companies anticipate the change and act to mitigate the risk. Do...
- Tags: Outsourcing, SAP AG, Oracle Corp.
- Discussion threads 2008-06-24
- Oracle / SAP increase prices
- Will you jump for joy to learn that Oracle has raised prices 15%-20% across major product lines? SAP fans shouldn't feel left out, since that company has increased support costs by 5%. by Michael Krigsman
- Tags: Oracle Corp., SAP AG, Tools & Techniques, Roi/Tco, Business Services, Management, Finance, Managerial Accounting, Michael Krigsman
- Blog posts 2008-06-24
- Time to blow up the software industry
- Vinnie Mirchandani's post, Call to Steve Jobs: Please reshape the enterprise software market was bound to get a reaction out of my Irregular chums. 70 reactions to be precise as at the time of writing this post. That's the number of posts to our Google Group on the topic with...
- Tags: Software-as-a-service, Financial, Software Company, SAP AG, Vinnie Mirchandani, Software As A Service (SaaS), Tools & Techniques, Cloud Computing, Enterprise Software, Emerging Technologies, Management, Software, Dennis Howlett
- Blog posts 2008-06-24
- IT catfight in Portland, OR
- Portland, Oregon's late and over-budget ERP implementation has become a battleground between city officials and system integrator Ariston Consulting & Technologies. As the failing project's budget ballooned from $31 million to $49.45 million, finger-pointing and mutual blame have obscured faults on both sides. by Michael Krigsman
- Tags: City, Financial, Information Technology, Portland, SAP AG, Financial Accounting, Finance, Michael Krigsman
- Blog posts 2008-06-19
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