Remote Administration Resources on ZDNet

ZDNet Resources

HelpBeam (exe): HelpBeam is a web-based remote support service that provides a simple way for support technicians to quickly resolve online PC support requests through remote access. All the customer must do is visit the HelpBeam web site and download a small application. The support technician can then view, control and transfer...; Tags: Remote Support, Technician, HelpBeam, Remote Administration, Security; Software downloads 2008-05-08
TechNet Edge Series: External Web Application Management Using IIS 7: In this screencast, MVP Corey Hynes takes us through the new managment service in IIS 7 that addresses the need to delegate remote administration while maintaining the security of your web server. To view the entire video click here.; Tags: Microsoft IIS 7.0, Web Application, Microsoft TechNet, Microsoft IIS Server, Remote Administration, Web Servers, Corporate Communications, Internet, Marketing, Windows Server 2008; Videos 2008-04-29
GoToAssist Express (gotoassist): GoToAssist Express remote support lets you view and control your customer's computer online, so you can use your expertise to fix the problem yourself. Resolve the issue in real time, keep your customer satisfied, and move on to the next task. The end result: improved call resolution times, lower support...; Tags: Citrix Systems Inc., Remote Administration, Productivity; Software downloads 2008-04-25
Spy Emergency 2008 (exe): Spy Emergency is an antispyware, antimalware, antispam software that quickly and securely removes spyware and other Internet infections, including spyware, adware, malware, home-page hijackers, remote administration tools, dialers, and keyloggers. Version 5.0.195 includes extended behavioral heuristic scanning, Lowlevel Anti-rootkit Protection, Site Identity Verifier, Built-in proactive resident shield protection with dynamic...; Tags: NETGATE Technologies, Spy Emergency, Remote Administration, Spyware, Adware & Malware, Spyware, Internet, Cyberthreats, Viruses And Worms, Security; Software downloads 2008-04-03
Instant Housecall Remote Access & Support (exe): View and control remote PCs securely through firewalls. Deliver remote I.T. support to customers and colleagues in seconds. Instant Housecall lets you deliver attended remote support and access unattended servers and workstations in a single powerful tool. It's easy to use and you don't need to pre-install software or change...; Tags: Remote Support, Remote Administration; Software downloads 2008-04-02

BulkRemoteAdmin (exe): BulkRemoteAdmin is a remote administration tool that enables you to manage an unlimited number of computers inside a local network simultaneously. Using BulkRemoteAdmin, you can integrate, install and patch software on several computers, configure system modules such as registry, services, system variables, and much more. All that the system administrator...; Tags: Computer, SYTVision, BulkRemoteAdmin, Productivity, Remote Administration; Software downloads 2008-03-20
OneClick (zip): OneClick allows you to create customized auto-reconnecting remote support customer modules that allow you to see and operate the remote computer in real-time over an encrypted connection, type commands, control the mouse, transfer files, reboot into safe mode, run as a system service to allow logon/logoff. The optional web based...; Tags: Module, Remote Support, OneClick, Remote Administration, Productivity; Software downloads 2008-02-11
A+ Certification Prep Course: View Available Dates and LocationsCompTIA's A+ certification is the industry standard for validating the foundational skills needed by today's computer support professionals. This international vendor-neutral certification requires that you pass a minimum of two exams: the required CompTIA A+ Essentials Exam and one of three specialized ...; Tags: Global Knowledge Network Inc., Skill, Schaumburg, A+ Certification, Productivity, Remote Administration; Training 2008-02-01
AfterLogic XMail Server Windows Edition (exe): AfterLogic XMail Server is a free open source e-mail server available for Windows and Linux platforms. Supports ESMTP, TLS/SSL secure connections, SMTP authentication, account and domain aliasing, anti-spam features (IP-based and e-mail address based),mailing lists, logging, remote administration, Finger protocol, filters, custom mail processing, simultaneous multi-user access to a POP3...; Tags: Anti-spam, AfterLogic XMail Server, E-mail, Microsoft Windows, Ssl/Tls, Remote Administration, Spam, Security, Viruses And Worms, Open Source, Online Communications, Operating Systems, Software, Spam And Phishing; Software downloads 2008-01-21
DualDesk (zip): DualDesk lets you remotely support a PC anywhere on the Internet through firewalls in less than 5 seconds without your customer configuring any ports or routers. Provide full ad-hoc on-demand remote control help desk services, transfer files, chat, re-boot & auto-reconnect and control a remote user's workstation in real-time without...; Tags: On-demand, Remote Support, Remote Administration, Help Desk, Call Centers, It Operations; Software downloads 2008-01-15
GoverLAN (exe): Take over your remote machines and users with the Goverlan Remote Administration Suite. Goverlan doesn't require pre-installing any software on your remote machines. The Goverlan suite includes: Goverlan Management Console (provides domain account administration and real-time support, diagnostics and management of users and machines), Goverlan Scope Actions (provides enterprise level...; Tags: PJ Technologies, Desktop Management, Goverlan Suite, Goverlan Command Line, Desktops, Remote Administration, Hardware; Software downloads 2008-01-04
Engineering Firm Simplifies Management, Increases Productivity With Server Solution: Tonkin & Taylor provides engineering, design, and consulting services. The organization needed to better manage security for its remote data centers. It also needed to improve the time-consuming file replication and backup process at these remote sites. Tonkin & Taylor deployed the Windows Server 2008 Enterprise operating system in October...; Tags: Server, Microsoft Corp., Management, Remote Administration, Microsoft Windows Server 2008, Data Centers, Engineering, Microsoft Windows, Operating Systems, Software, Storage, Hardware, Data Management; Case studies 2008-01-01
Remote Support has never been so easy! Try WebEx free today!: With WebEx Remote Support, it's easy to stay in control--working right from your desk to minimize technology-driven downtime while maximizing help desk productivity. You have the power to launch support sessions right from your desk, deliver real-time IT support to employees any time, anywhere, and provide immediate fixes without the...; Tags: WebEx Communications Inc., Remote Support, Remote Administration, Help Desk, It Operations; Resource centers 2008-01-01
SimpleHelp (exe): SimpleHelp allows you to expose an embedded remote support website to your customers, either on it's own served entirely by the SimpleHelp server, or embedded into your own website. Customers will connect to your server and enter into a queue. Technicians then will service this queue by picking out a...; Tags: Queue, Technician, SimpleHelp, Web Site Development, Remote Administration, Web Technology, Keyboards, Mice, Servers, Internet, Hardware, Peripherals; Software downloads 2007-12-20
ShowMyPC Collaboration (exe): ShowMyPC is a Community for Remote Support providers. Providing tools for Instant Support to Service Providers and Users. The tools on this site are meant for Online collaboration, Desktop Sharing and Remote PC access, as an alternative to subscription based sites like WebEx or Gotomypc. Version 2900 adds ability to...; Tags: Tool, ShowMyPC Collaboration, Remote Administration, Productivity, Business Services; Software downloads 2007-12-18
MacScan (dmg): MacScan will find, isolate, and remove spyware, keystroke loggers, and trojan horses as well as detect whether remote administration applications have been installed on a computer. The blacklisted cookie scanner allows you to audit your computer for blacklisted cookies to be removed.By scanning files received as E-mail attachments or downloaded...; Tags: Software, Computer, MacScan, Cookie Scanner, Spyware, Spyware, Adware & Malware, Cyberthreats, Remote Administration, Productivity, Viruses And Worms, Security; Software downloads 2007-12-04
ControlPcXp (zip): Control Your Cpmputer within any Browser in the World. This is a Remote Administration tool for remotely managing / controlling your pc from other locations in the world through simple peer-to-peer internet network. it is a simplest remote management tool. It has inbuilt advance Key logging Function which logs the...; Tags: P2P, Ajay, Internet, Peer To Peer (P2P), Remote Administration; Software downloads 2007-12-03
Beyond Remote Support (exe): Support your customers remotely thru firewalls in seconds using e-mail, chat, or your website. Similar fuctionality to GoToAssist, LogMeIn Rescue and WebEx Support Center at a fraction of the price. BRS runs as a smart client application on your desktop (no logging onto a website), giving you speed combined with...; Tags: Data Apples, Remote Support, Web Site Development, Remote Administration, Web Technology, Firewalls, E-mail, Internet, Networking, Online Communications; Software downloads 2007-11-30
Hidden Administrator (zip): Program intended for remote administration any PC by Network and Internet. Main possibilities of the program: - reception of the full access to resources of the remote computer; - viewing remote screen; - file transfer with remote computer; - Remote Installation function; - sending messages; - shutdown and rebooting the...; Tags: Administrator, Termination, Computer, Productivity, Workforce Management, Remote Administration, Human Resources; Software downloads 2007-11-23
Xlight FTP Server (exe): Xlight FTP Server is an easy to use high performance ftp server with very low memory and CPU usage. It has many features and advanced features such as remote administration, SSL, ODBC, hierarchy virtual paths, advanced bandwidth and user permission control, IPv6 support.Version 2.8 adds options to set notes for...; Tags: High-performance, Xlight FTP Server, Remote Administration, Leadership, Server Virtualization, Virtualization, Management, Servers, Hardware; Software downloads 2007-11-20