ZDNet Dictionary Definition
- PBX
- (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). A PBX enables a...
- Full PBX Definition >>
ZDNet Resources
- The one thing Asterisk has been missing
- If you're like most folk, setting up a PBX is something you'd rather avoid, especially when its an open source PBX that isn't known for its easy configuration and installation. ISPBX aims to solve the pain with its drag-and-drop configuration tool, Cogoblue. Drag a few phone object...
- Tags: Phone, Configuration, PBX, ISPBX, Cogoblue, Model 500, Model 12000, Interactive Voice Response (IVR), Telephony, VOIP, Telecom & Utilities, Networking, Telecommunications, Dave Greenfield
- Blog posts 2008-04-11
- The cheapest way to do VoIP is still analog
- What happens when you want to just want a bunch of phones in your business, hotel, or organization and you don't need a bunch of fancy and complicated features on the phone? It's simple, just get a bunch of cheap analog phones. But how do you build a phone system...
- Tags: Phone, T1, PBX, USB, FXS, FXO, Telephony, VOIP, Telecom & Utilities, Networking, Telecommunications, George Ou
- Blog posts 2008-03-19
- Sametime and OCS Compared
- Brent Kelly from Wainhouse Research has done a great job comparing and contrasting Lotus Sametime and Microsoft OCS 2007. The biggest differences? Orientation and support for telephony. I've flushed details on Sametime's Unified Telephony that he wasn't able to cover and I've summarized the slew of functional differences...
- Tags: SIP, IBM Lotus SameTime, Unified Communications, Microsoft Corp., PBX, IBM Corp., OCS, Session Initiation Protocol (SIP), Groupware, Telephony, VOIP, Emerging Technologies, Enterprise Software, Software, Networking, Telecommunications, Dave Greenfield
- Blog posts 2008-02-13
- Compare IP PBX systems from leading vendors like Cisco, Nortel and Avaya
- This Comparison Guide features the leading PBX systems from established vendors like Siemens, Cisco, Avaya and Nortel as well as cutting edge systems form new vendors like Shoretel and Fonality. The Enterprise IP PBX market is rapidly changing to keep pace with the rapid technological and business...
- Tags: Nortel Networks Corp., Vendor, IP, PBX, Cisco Systems Inc., Avaya Inc., VoIP-News, Telephony, VOIP, Operational Planning, Networking, Telecommunications, Business Operations
- White papers 2008-02-12
- IBM Improves SameTime Telephony and Collaboration
- IBM just announced and demoed new advanced group collaboration and enterprise telephony capabilities for SameTime here at its Lotusphere conference in Orlando. The two will be delivered as new SameTime releases, SameTime for Unified Telephony and SameTime for Advanced, due out later this year. SameTime for Advanced...
- Tags: Phone, Collaboration, Telephony, IBM Lotus SameTime, PBX, IBM Corp., Unified Telephony, Groupware, Enterprise Software, Software, Dave Greenfield
- Blog posts 2008-01-21
- VoIP-News Hosted IP PBX Buyer's Guide
- Learn what an IP PBX system can do for you and better understand what issues you should consider during the decision-making process.
- Tags: IP, PBX, Telephony, VOIP, Network Technology, Networking, Telecommunications
- White papers 2008-01-21
- Axon (exe)
- Axon is a free virtual PBX designed to manage calls in a business or call center. Any business, whether small or large, can now implement a scalable VoIP based PBX by installing this software on any Windows PC. The software works as a fully featured telephone switch connecting to phone...
- Tags: Software, Call-center, PBX, Axon, Telephony, VOIP, Call Centers, Networking, Telecommunications, It Operations
- Software downloads 2008-01-09
- GWGK/TUC Mini Camp
- View Available Dates and LocationsGWGK: This advanced Authorized Cisco course covers the in-depth and important topics needed to implement Cisco Voice Gateways and Gatekeepers in Enterprise or Service Provider environments with CallManager and Cisco Unity. Learn to install, configure, monitor, and troubleshoot Cisco voice gateways and ...
- Tags: Fault-tolerance, Router, Network, PBX, Cisco Systems Inc., PSTN, HQ, Routers & Switches, Network Technology, VOIP, Networking, Telecommunications
- Training 2008-01-01
- GWGK - Implementing Cisco Voice Gateways & Gatekeepers
- View Available Dates and LocationsThis advanced Authorized Cisco course covers the in-depth and important topics needed to implement Cisco Voice Gateways and Gatekeepers in Enterprise or Service Provider environments with CallManager and Cisco Unity. Learn to install, configure, monitor, and troubleshoot Cisco voice gateways and gatekeepers...
- Tags: H.323, Fault-tolerance, Router, PBX, Cisco Systems Inc., PSTN, VOIP, Routers & Switches, Telephony, Network Technology, Networking, Telecommunications
- Training 2008-01-01
- CUCMBC - Cisco Unified Communications Manager Boot Camp v6.0/v5.1
- View Available Dates and LocationsNow running both CUCM 6.0 and 5.1 in all labs! Exclusively at Global Knowledge, you choose the version of Cisco Unified Communications Manager (CUCM) you wish to deploy in your lab environment. You'll receive both CUCM 6.0 and 5.1 enhanced lab...
- Tags: Global Knowledge Network Inc., Router, Lab, Network, Unified Communications, PBX, Cisco Systems Inc., PSTN, Routers & Switches, VOIP, Network Technology, Networking, Telecommunications
- Training 2008-01-01
- VoIP-News Hosted PBX Comparison Guide
- In-depth comparison table of leading Hosted PBX systems and their services including pricing, support, and features. VoIP-News compares the basic functions and features of seven of the leading Hosted PBX providers for small businesses. Vendors compared include AccessLine, Aptela, Bandwidth, Covad, Global Phone, Packet 8, Speakeasy, Smoothstone and Vocalocity....
- Tags: Comparison, PBX, VoIP-News, Pricing, Marketing Research, Telephony, Marketing, Networking
- White papers 2007-12-03
- Migrating From PBX to Unified Communications
- The attendee of this webcast will learn how to migrate from stand alone business processes to a Unified Communications infrastructure. Unified Communications represents an innovative way of effectively communicating and collaborating within the workplace. This webcast outlines how to migrate to a Unified Communications solution that can streamline the communications...
- Tags: Unified Communications, PBX
- Webcasts 2007-12-01
- Unified Communications Enhances Global Collaboration for AstraZeneca
- AstraZeneca develops and manufactures medicines that improve the health of patients worldwide. With 66,000 employees in 100 countries, critical functions such as research and development depend on effective communication between distributed teams. To streamline collaboration and reduce the cost of maintaining Private Branch Exchange (PBX) telephony infrastructure locally, AstraZeneca has...
- Tags: AstraZeneca Plc., Collaboration, Unified Communications, Microsoft Corp., PBX, VOIP, Telephony, Groupware, Telecom & Utilities, Telecommunications, Networking, Enterprise Software, Software
- Case studies 2007-11-01
- National Lender Improves Collaboration Tools With Integrated Communications Solution
- Infonavit is an autonomous government organization that provides home loans for workers in Mexico. Infonavit employees need to collaborate frequently, but some existing communications methods are time-consuming. As a result, the company is implementing a unified communications strategy based on Microsoft Office Communications Server 2007. The company will deliver integrated...
- Tags: Lender, Collaboration, Microsoft Corp., PBX, Collaboration Tool, Tool, Infonavit, Telephony, VOIP, Groupware, Networking, Telecommunications, Enterprise Software, Software
- Case studies 2007-10-01
- Hosted VoIP PBX Solution Presents Compelling Communications Option for Micro Enterprise Market
- At one time, safety features such as anti-lock brakes, air bags, traction and vehicle stability control were reserved for those who purchased the most expensive cars on the market. Now entry-level cars are equipped similarly to high-end vehicles, thanks to innovative automakers who understood the changing needs and desires of...
- Tags: Revolution, PBX, Telephony, Telecom & Utilities, Telecommunications, VOIP, Networking
- White papers 2007-09-07
- SAP Business Communications Management Helps Streamline Customer Service and Cut Costs
- Pension Fennia had been using a traditional PBX-based telephony switch, but the system's capacity was no longer sufficient for the company's needs. At the same time, first-generation digital telephone technology was becoming obsolete. With the old system, customer service administration was tedious and time-consuming. Furthermore, maintenance and reporting processes were...
- Tags: Customer Service, Phone, Streamline, SAP AG, PBX, Telephony, Customer Relationship Management (CRM), Product Marketing, VOIP, Call Centers, Telecom & Utilities, Networking, Enterprise Software, Software, Marketing, Telecommunications, It Operations
- Case studies 2007-09-01
- Firm Helps Enterprises Run New IP-Based Solutions on Existing Telecom Networks
- Many companies today are eager to take advantage of Internet-based communications features such as voice over IP (VoIP), instant messaging, integrated e-mail and voice-mail inboxes, and integrated video and voice Web conferencing, but their existing Private Branch Exchange (PBX) equipment and telephone networks often make it difficult. Dialogic is a...
- Tags: Network, IP, Microsoft Corp., PBX, Dialogic, Telephony, VOIP, Telecom & Utilities, Telecommunications, Networking
- White papers 2007-09-01
- Hacking Your PBX: 15 Ways to Make the Most of a Modern Phone System Tips and tricks to help PBX users optimize their business phone setup.
- This article serves as the first step to understanding your PBX and maximizing your company's productivity using an IP PBX. These tips and tricks will help PBX beginners optimize their business phone setup, as well as make users familiar with some PBX functionalities they might have overlooked or underused. ...
- Tags: Phone, Hacking, PBX, Telephony, VOIP, Networking, Telecommunications
- White papers 2007-08-01
- VoIP-News Premise IP-PBX Checklist
- Everything you'll need to know before talking with a premise-based PBX provider. This checklist organizes all of the basic information about your current situation that you'll need to effectively negotiate with a premise-based PBX provider--like the number of locations you have that need VoIP services, your current...
- Tags: PBX, VoIP-News, Telephony, VOIP, Telecommunications, Networking
- White papers 2007-07-25
- Digium Asterisk-Vyatta VoIP solution poses threat to Cisco and others
- Digium Asterisk-Vyatta VoIP solution poses threat to Cisco and othersI would be scared...If I were Cisco, plus I would add Avaya (Lucent) and Nortel, just to name a couple of large telecom PBX companies. We have deployed 5 Astersik based PBX in our company at 4 of our regional offices,...
- Tags: Telephony, VOIP, TELECOMMUNICATIONS, Cisco Systems Inc., PBX, Lucent Technologies Inc., Digium Asterisk-Vyatta VoIP solution, Asterisk PBX, VoIP Solution
- Discussion threads 2007-05-24
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