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ZDNet Dictionary Definition
- Outsourcing
- (1) Contracting with outside consultants, software houses or service bureaus to perform systems analysis, programming and datacenter operations. Contrast with insourcing. See netsourcing, ASP, SSP and facilities management.
- Full Outsourcing Definition >>
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- Offshore outsourcers likely to beef up security following Bangalore blasts
- A series of bombs have exploded in Bangalore and companies that have technology operations in India are likely to need increased security precautions following what appears to be a terrorist attack. According to various reports from Reuters and Rediff.com, nine bomb blasts have rattled Bangalore, which hosts...
- Blog posts 2008-07-25
- Offshore outsourcers turn cautious
- Offshore outsourcers turn cautiousCautious? Or gone?I lost my job in a Wipro outsourcing...Fortunately I had five other offers from other organizations who were happy to have me. My previous employer is struggling with issues and helpdesk tickets behind schedule as well. Make sure your contracts and SLAs...
- Discussion threads 2008-07-18
- Offshore outsourcers turn cautious
- The three primary publicly traded offshore outsourcing companies have turned cautious about the future even as their financial results remain strong. Among the worries--a weak dollar that's hurting revenue and margins, economic uncertainty, murky IT budgets and a concentration of financial services and retail customers. Meanwhile, CIOs...
- Blog posts 2008-07-18
- SAP 'Mittelstand' customers upset at new maintenance charges
- Following on from yesterday's announcement of a hike in SAP maintenance charges, the German title Computerwoche implies that the powerful 'Mittelstand' group in the German SAP user group are far from happy. Under the title: "Higher maintenance costs upset SAP customers ," Computerwoche interviewed Gunther Rheinhart, executive member of the...
- Blog posts 2008-07-17
- Beneficial_Outsourcing (exe)
- Beneficial_outsourcing provides a complete guide on how to make outsourcing a pleasant experience for both your customers and your company. With our years of experience in Business Process outsourcing, we have developed complete guide on how to succeed with your outsourcing needs. This version is the first release on CNET...
- Software downloads 2008-07-15
- CIOs getting better prices, see flat second half spending
- A Citi Investment Research survey of 200 CIOs finds a cautious outlook for technology spending that's roughly flat in the second half compared to a year ago. Under the surface, however, there are some interesting crosscurrents and IT buyers are getting better pricing. The survey released last...
- Blog posts 2008-07-14
- Study: Offshore outsourcing dings customer satisfaction; Taking back office offshore ok
- Study: Offshore outsourcing dings customer satisfaction; Taking back office offshore okBy the same token......who are the "customers" of the "back office" people? Yeah, the CSRs. You keep them in house but outsource the "back office", and all you've accomplished is a slight shift of the dissatisfaction - your...
- Discussion threads 2008-07-07
- Study: Offshore outsourcing dings customer satisfaction; Taking back office offshore ok
- A trio of professors working with the national Quality Research Center at the University of Michigan finds that offshore outsourcing hurts customer service ratings, but farming out back office operations has a limited impact. The working paper, conducted by the University of Michigan as well as Nasscom,...
- Blog posts 2008-07-07
- Offshoring: India still No. 1
- Bangalore remains on top as the global outsourcing leader but with prices on the rise in India, locations like Beijing and Auckland are catching up fast. Bangalore has retained its position as the ideal global delivery location for businesses, according to a new report from IDC. The...
- News items 2008-06-27
- Shell edges closer to Arctic drilling, but still has to delay
- Shell Oil has obtained one of its needed permits to begin exploratory drilling offshore in Alaska. It got the EPA's permissions to release a certain amount of nitrogen oxides at each of its proposed drilling sites. The EPA says that is the amount released annually by 1500 school...
- Blog posts 2008-06-21
- Live Webcast: The Perfect 10: The key characteristics to look for in an Internet infrastructure provider
- As your clients put more of their business processes online and become more dependent on an open network with inherent security and quality of service risks, a new frontier of opportunities is opening for system integrators. By working with the right infrastructure partner, you can deliver higher-margin services as opposed...
- Webcasts 2008-06-03
- ByDesign, the younger person's ERP
- Many of the small and mid-sized businesses to whom SAP would like to sell its Business ByDesign SaaS offering are family-owned, especially in sectors like manufacturing, distribution and retail. SAP seems to feel that ByDesign will appeal to the forward-looking younger generation of those families — the future heirs of...
- Blog posts 2008-05-21
- That Florida beach isn't just sand, it could be a lot of crap
- Now that you've read the headline, here's the brutal research result: fecal bacteria are likely lurking in that sunny beach where you've lain in the sun. Seems those micro-organisms can find the damp sand about as comfortable a medium as, say, some human's lower intestine.The research also indicates that...
- Blog posts 2008-05-13
- HP's to-do list following EDS acquisition
- We now know that HP is acquiring EDS in what appears to be an agreed bid that values EDS at $13.9 billion. Larry Dignan has the main analysis but it leaves open a series of testing questions for HP CEO Mark Hurd. As Larry points out: Overall, Wall Street...
- Blog posts 2008-05-13
- HP's bid for EDS: Opportunity costs loom
- The debate around Hewlett-Packard's purchase of Electronic Data Systems follows three primary questions. Is the EDS acquisition another Compaq--a deal that will take years to pay off? Is EDS the right acquisition for HP? Are there other places where HP should spend its money? HP on Tuesday...
- Blog posts 2008-05-13
- HP to take out EDS: does it make sense?
- We've heard these rumors before but this time it seems HP is in serious hunting mode with EDS as the target. Larry Dignan offers his take on the rationale behind the story. Fellow Irregular Vinnie Mirchandani adds to the debate suggesting both pluses and minuses: HP could use a...
- Blog posts 2008-05-12
- HP bidding for EDS; Deal would ramp up services
- Updated: Hewlett-Packard is in talks to acquire Electronic Data Systems in a move that would reshape the technology services and outsourcing market. In a statement Monday, HP and EDS confirmed the talks, first reported by the Wall Street Journal: HP said: HP today...
- Blog posts 2008-05-12
- How do I... Wrap text around an image in Scribus?
- For many businesses the creation of various printed materials is a must. Especially when outsourcing is not an option, you are going to have to create you own professional looking print media. And within your creation you are going to need to know some of the tricks of the trade....
- Download resources 2008-05-06
- Why, What, Where and How of Outsourcing
- There are several good reasons why it would make sense to outsource the next project. It is however best that the reason of "Why" is identified and clearly understood. It is important the "Why" aligns with the company culture and requirements. Once the "why" is answered, this white paper provides...
- White papers 2008-05-02
- The Sociedad Chilena del Derecho de Autor Improves Service and Efficiency With a Reliable Database
- The Sociedad Chilena del Derecho de Autor wanted to implement an integrated IT infrastructure to more efficiently renew licenses and collect and distribute authors' rights and create a robust, reliable, high-availability database for quick and easy access to up-to-date information. The challenge was to eliminate slow and inefficient manual processes...
- Case studies 2008-05-01
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