Michael Krigsman Resources on ZDNet

ZDNet Resources

Hosted software development: an emerging market [interview and podcast]: Note: Click the player above to hear my podcast interview on hosted development with Jeffrey Walker and Jeff Leyser from Atlassian Software. Hosted software as a service (SaaS) development solutions have become an important option for mainstream programmers. These products range from straightforward offsite storage, such as...; Tags: Software, Podcast, Environment, Emerging Market, Workflow, Tool, Development Environment, Productivity, Tools & Techniques, Software Development, Development Tools, Management, Software/Web Development, Michael Krigsman; Blog posts 2008-05-11
Government IT failures: "Room for improvement" [interview and podcast]: Given the size, scope and frequency of government IT failures, it's important to understand the dynamics underlying these projects. To learn more about federal IT, I interviewed two federal systems experts from CA, developer of the Clarity project portfolio management (PPM) solution. Gil...; Tags: Project, Podcast, Agency, Information Technology, OMB, Project Management, Tools & Techniques, Strategy, Advertising & Promotion, Government, It Operations, It service Management, Management, Marketing, Michael Krigsman; Blog posts 2008-05-07
IT politics killed White House email project: Data archiving in the White House is a serious business mandated by the Presidential Records Act of 1978, which was passed following the Watergate scandal. The Act requires the White House to maintain an historical archive of its activities, policies, and decisions. Despite...; Tags: Information Technology, White House, Act, E-mail, Online Communications, Michael Krigsman; Blog posts 2008-05-06
Sleazy sales and the Rockwell Retro Encabulator: Many project failures can be traced to a vendor making outlandish claims which the customer accepts hook, line, and sinker. In these situations hope, greed, fear, inexperience, and denial come together as ingredients for a spectacular flame-out. With that mind, take a look at this sales pitch...; Tags: Rockwell, Sales Strategy, Sales Force Management, Corporate Communications, Sales, Marketing, Michael Krigsman; Blog posts 2008-05-02
10 reasons for IT failure: Readers of this blog know IT initiatives generally fail for business, organizational, or cultural reasons. Sure, technology screw-ups occur all the time, but that's one of the realities to be managed. Success or failure ultimately depends on how project leadership manages the full range of technical-...; Tags: Project, Information Technology, IT Leadership, Complex Project, Strategy, Leadership, Management, Michael Krigsman; Blog posts 2008-05-02

Google Calendar is down: Update 5/1/08 4:4o pm EST: Seems to be back up now. Google Calendar is down. Glad my meetings aren't stored there. Cool error page, though. Love all the languages. by Michael Krigsman; Tags: Google Inc., Google Calendar, Michael Krigsman; Blog posts 2008-05-01
Volvo recall due to airbag software problems: Swedish automaker, Volvo, recalled 65,000 cars due a software problem related to side impact airbags. I spoke with Volvo spokesperson, Maria Bohlin, who told me the problem was discovered by Euro NCAP, a European automotive testing agency, which found the "inflatable curtain deployed milliseconds too late." She added that Volvo...; Tags: Software, Volvo, Tools & Techniques, Semiconductors, Management, Hardware, Michael Krigsman; Blog posts 2008-04-30
CNBC: SAP America's president should offer media training: During an interview on CNBC, SAP's CEO Bill McDermott, said customers buy his software to accomplish three goals: Making money Cost reductions Maintaining compliance In a moment of what some might consider to be irrational exuberance, McDermott described SAP as the only...; Tags: CNBC, Media Training, SAP AG, Advertising & Promotion, Marketing, Michael Krigsman; Blog posts 2008-04-30
SAP's CTO: Business knows 'what', IT knows 'how': The Naked IT interview series talks with innovators about the evolving relationship between IT and business. Please listen to the audio podcast and enjoy the brief excerpts below. Vishal Sikka is SAP's Chief Technology Officer. Reporting directly to CEO Henning Kagermann, Vishal is responsible for driving...; Tags: CTO, Line Of Business, Information Technology, Packaged Application, SAP AG, Business byDesign, Strategy, Management, Michael Krigsman; Blog posts 2008-04-28
8 tips to avoid being an IT scapegoat: Failed IT projects happen all the time, often to the amazement of participants who think they're somehow immune to IT problems. In my experience, most failures are caused by shortsightedness, complexity on both business and technical sides, and poor management. Anyhow, there are certain steps a...; Tags: Project, Information Technology, Project Manager, Strategy, Team Management, Workforce Management, Leadership, Security, Management, Human Resources, Michael Krigsman; Blog posts 2008-04-25
Salesforce.com's bold development platform vision [includes executive podcast]: Note: Click the player to listen to my podcast interview with Steve Cakebread, President and Chief Strategy Officer of Salesforce.com. Steve comments on his company's strategy, discusses on-premises software, and presents Salesforce.com's vision for mobile devices. Salesforce.com's Tour de Force roadshow is traveling around the world...; Tags: Software, Salesforce.com Inc., Developer, Podcast, Outsource, Vision, Force.com, On-premises, Sales Force Management, Sales, Michael Krigsman; Blog posts 2008-04-23
Gmail is down: Update 4/21/08. 5:00 pm EDT: Seems it was an isolated outage. Google's press office never responded to a request for comment made this morning. Update 4/21/08. 9:00 am EDT: Gmail seems to be working fine for some people. I tried the Windows hosts file fix suggested in...; Tags: Google Gmail, E-mail Providers, Internet, Michael Krigsman; Blog posts 2008-04-20
Enterprise 2.0 irony [cartoon]: Dennis Howlett raised the issue of posturing in the Enterprise 2.0 world and I followed with a discussion of social media power politics and naivete. Now, Geek and Poke offers up this cartoon in response. Sometimes humor tells the most serious story. ...; Tags: Enterprise 2.0, Cartoon, Michael Krigsman; Blog posts 2008-04-17
Social media and enterprise power relationships: Social media is a magnet for hype because it embodies the specifically Western desire to create democracy everywhere. Blogs, wikis, Twitter, and other "flattening" tools transfer power from IT to users, giving social media practitioners the special fervor of those fighting for their own version of...; Tags: Social Media, Dennis, Michael Krigsman; Blog posts 2008-04-16
Technology crash [photo]: by Michael Krigsman; Tags: Photograph, Technology, Michael Krigsman; Blog posts 2008-04-14
Absolutely amazing: Integrator completes ERP project on-time: CIBER (NYSE: CBR), a system integrator, completed an SAP implementation on-time and within budget. This amazing accomplishment must be extraordinary news because the company released a press release specifically to alert the media. I interpret the press release as an indictment of CIBER...; Tags: ERP, Consulting, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting, Michael Krigsman; Blog posts 2008-04-12
7 tips for handling post-failure communications: There are two parts to every technology failure: the issue itself and the difficult process of explaining the problem to unhappy customers. Although technical failures are unpredictable, end-user satisfaction is usually a function of management rather than technology. Given the high stakes, it's important for all...; Tags: Communication, Failure, Tools & Techniques, Manufacturing, Management, Michael Krigsman; Blog posts 2008-04-10
5 reasons IT is soooo slowwww: Ever hear users rave about their company's great IT department? Me neither. Most often, users complain because they feel IT is slow and unresponsive. In reality, IT faces a variety of pressures and resource constraints that make slow response almost inevitable. This self-inflicted corporate damage conspires...; Tags: Information Technology, Strategy, Management, Michael Krigsman; Blog posts 2008-04-09
Australian senator demands open source against US "lock-in": Australian senator, Karen Lundy, believes US software "lock-in" reduces both competition and technology innovation, thereby hurting the Australian technology market. Speaking at an Australia 2020 Local Summit, Senator Lundy's remarks made clear her commitment to open source at the expense of "proprietary" systems. Her comments also...; Tags: Software, Senator, Open Source, Software Company, Tools & Techniques, Management, Michael Krigsman; Blog posts 2008-04-09
"10 secrets of bad CIOs": John Halamka is CIO of the CareGroup Healthcare System, a practicing emergency room physician, and proprietor of the Geekdoctor blog; the dude knows his stuff. I therefore read The 10 secrets of bad CIOs, his ComputerWorld opinion piece, with real interest. Here are...; Tags: CIO, John Halamka, Blogging, Telecommunications, Internet, Michael Krigsman; Blog posts 2008-04-08