ZDNet Resources
- Gartner Research Report: Program and Portfolio Management Maturity Model
- Many IT executives are looking to establish a more sophisticated Program and Portfolio Management (PPM) discipline to maximize the business value of their investments. But before you can improve your PPM activities, you must understand your company's current PPM processes and map out the end result you're hoping to...
- Tags: Maturity, Gartner Inc., Compuware Corp., PPM, Investment, Strategy, Finance, Management
- White papers 2007-07-01
- Mashup Camp, Day One
- Redmonker Stephen O'Grady has a good writeup on the first day of Mashup Camp 2. Here's a chunk of his post.Where Mashup Camp 1 was characterized by a sort of breathless enthusiasm, the sequel is exuding an air of maturity. Not the kind of cynical, sell-out maturity that got the...
- Tags: maturity, mashup
- Blog posts 2006-07-13
- Baselining IT Service Management
- The purpose of this paper is to provide the reader with an introduction to the concept of baselining the maturity of IT Service Management processes. A number of approaches are discussed. Some are relevant to IT Service Management and some are more relevant to Software Engineering but have been included...
- Tags: Maturity, Service Level Management, It Services, ITIL, Process Improvement, It Operations, It service Management, Quality, Business Operations
- White papers 2006-03-01
- EARP Working Paper Ms102: It Governance Maturity in Electric Utilities - COBIT Assessments of Administrative Systems and Operation Support Systems
- Industrial companies face a situation where information systems are increasingly integrated. A growing problem is how information and related technology should be governed when systems are merged. This paper uses the principles of IT governance to evaluate the governance maturity of administrative systems and operation support systems at an electric...
- Tags: Maturity, IT Governance, Strategy, Management
- White papers 2005-06-29
- Measuring Security Controls: Maturity and Compliance
- This webcast explains the methodologies and skills required to accurately measure the effectiveness and maturity of your business practices in managing risk.
- Tags: Security, Maturity, Compliance, Digital Media, Consumer Electronics, Personal Technology
- Webcasts
- From Tactical to Strategic: The Workforce Optimization Maturity Model
- Asking about the maturity of a contact center is certainly a delicate matter. But it is a question that has to be asked. This webcast explores a maturity model that gives a person new insights into his or her own organization and explores how the person can make his or...
- Tags: Maturity, Contact Center, Workforce, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
- Webcasts
Additional Resources
- Unixfication II
- Can the Linux community get over its "not invented here" ideology which has often hindered its ability to adopt technological improvements from outside sources? I keep saying to myself, I hope so. But recent events have shown me that we have a long way to go until we become a...
- Tags: GPL, Virtualization, Kernel, Linux, UNIX, Operating Systems, Open Source, Sun Solaris, Software, Jason Perlow
- Blog posts 2008-05-08
- What Microsoft-Yahoo merger break-off means for enterprises
- Now that Yahoo gets to remain a stand-alone company for a few more months, you may think that a battle royale between Microsoft and Google over the online advertising and social networking/communications services future has little bearing on enterprises. But you'd be wrong. Here are seven reasons...
- Tags: Google Inc., Merger, Yahoo! Inc., Microsoft Corp., Enterprise, Channel Management, Smb/Sme, Hardware Upgrade, Sales Strategy, Marketing, Hardware, Sales, Dana Gardner
- Blog posts 2008-05-04
- About that Microsoft-Yahoo deal (2)
- About that Microsoft-Yahoo deal (2)Consumers are the winnersalong with free markets, competition and innovation.People should stop looking at it from the perspective of the greedy pigs that push their snouts into as many troughs as they can find, otherwise tomorrow's knowledge economy is going to be a real struggle whilst...
- Tags: Financial accounting, OPEN SOURCE, Microsoft Corp., Yahoo! Inc., shareholder
- Discussion threads 2008-05-04
- SAP's Business ByDesign: Explaining the Delays
- In the wake of the brouhaha surrounding the delayed rollout of Business ByDesign and the allegations of technical difficulties (the thread in the Enterprise Irregulars discussion was called BBD=DOA?), I spoke to Hans-Peter Klaey and Jeff Stiles, the two men at SAP responsible for bringing BBD, and the rest of...
- Tags: SAP AG, BBD, Sales Force Management, Performance Management, Sales, Human Resources, Workforce Management, Joshua Greenbaum
- Blog posts 2008-05-02
- 48% see themselves running Windows XP in 2014
- According to a poll I ran here on Monday, fully 48% (or over 2,000 respondents) see themselves running Windows XP in 2014. Another 10% expect to be running XP in a limited sense. How viable will it be to run an OS that is over a decade old? ...
- Tags: 32-bit, Microsoft Windows Vista, RAM, Microsoft Windows XP, Microsoft Windows Vista (Longhorn), Microsoft Windows, Operating Systems, Software, Adrian Kingsley-Hughes
- Blog posts 2008-05-02
- TIBCO proactive management approach enables SOA performance delivery as a managed service
- The business of running IT for major organizations has been moving in a maturity model direction for some time. ITIL, IT service management methods, various compliance measures, and the seemingly never-ending mantra for IT to do more with less are behind these necessary trends. Yet SOA brings...
- Tags: TIBCO Software Inc., Performance, Information Technology, SOA, Service-Oriented Architecture (SOA), Web Services, Performance Management, Middleware, Enterprise Software, Software, Human Resources, Workforce Management, Dana Gardner
- Blog posts 2008-04-30
- Reiser FS: The open source file system fallout
- Reiser FS: The open source file system falloutI think M$ has something to do with this crimeWhen M$ FUD campaign failed, they might have contracted some mobsteres to frame Reiser.RE: Reiser FS: The open source file system falloutFrom the article: 'grinded to a halt'? WTF kind of grammar is that?...
- Tags: Linux, UNIX, Operating systems, OPEN SOURCE, JFS, Reiser FS, open-source file system fallout, fallout
- Discussion threads 2008-04-29
- XP SP3 performance gains - Nothing to write home about
- XP SP3 performance gains - Nothing to write home aboutYou took the words right outta my mouth......er, off of my keyboard. I half expected the same thing. But Microsloth did themselves one better. They can still "claim" a performance gain, but they never claimed how much. ...
- Tags: Performance management, Nothing, XP SP3, Microsoft Windows XP, XP SP3 performance, performance, Microsoft Windows Vista
- Discussion threads 2008-04-25
- Of course you realize, this means war.
- Fanboys exist for every favored computing platform. When you've been writing about computing for any number of years, such as I have, you are eventually going become the target of kooks – people who post completely random stuff on your blogs, send you crazy and inflamed emails, or write...
- Tags: Apple Macintosh, PC, Apple Inc., Macalope, Jason Perlow, Apple Mac OS X, Desktops, Apple Mac OS, Operating Systems, Software, Hardware
- Blog posts 2008-04-23
- Salesforce.com's bold development platform vision [includes executive podcast]
- Note: Click the player to listen to my podcast interview with Steve Cakebread, President and Chief Strategy Officer of Salesforce.com. Steve comments on his company's strategy, discusses on-premises software, and presents Salesforce.com's vision for mobile devices. Salesforce.com's Tour de Force roadshow is traveling around the world...
- Tags: Software, Salesforce.com Inc., Developer, Podcast, Outsource, Vision, Force.com, On-premises, Sales Force Management, Sales, Michael Krigsman
- Blog posts 2008-04-23
- Business systems for a faster, flatter world
- One of the biggest problems facing enterprises today is that the world is communicating faster than their IT systems can keep up with. This is particularly obvious in businesses that operate multinationally. Their managers collaborate and communicate daily across timezones and geographies by phone, email and Web conference, but their...
- Tags: On-demand, NetSuite Inc., OneWorld Option, Sales Strategy, Sales, Phil Wainewright
- Blog posts 2008-04-17
- Traditional software licensing: Why you pay more and a look at your options
- It's hard to believe that some of the most profitable software companies in the world--Oracle, Microsoft and SAP--are sitting on a licensing model that is untenable in the long run and will increasingly irk customers. But there may be a revolution in the cards that could tip the balance of...
- Tags: Software, Software-as-a-service, Open Source, Software Company, Margin, Tools & Techniques, Software As A Service (SaaS), Management, Emerging Technologies, Larry Dignan
- Blog posts 2008-04-11
- The next big thing? Crimeware-as-a-service
- The next big thing? Crimeware-as-a-serviceClose to maturity, watch out!Cybercrime against commercial and end-users is going to be big business this year. I expect to see a big ramp-up in fraud and extortion incidents, and we will continue to see the same lip service from law enforcement agencies who see it...
- Tags: Identity theft, Litigation, Sales channel, Financial services, Crimeware-as-a-Service, next-big-thing
- Discussion threads 2008-04-07
- XML-empowered documents extend SOA's connection to people and processes
- Read a full transcript. Sponsor: JustSystems North America. Services Oriented Architecture (SOA) should dramatically improve the relationship between people, processes, and IT. Yet the potential for SOA remains clouded due to a gulf between worker knowledge and the new services automation benefits, which remain focused on structured...
- Tags: Document, XML, SOA, Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software, Dana Gardner
- Blog posts 2008-04-07
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