Managed Services Resources on ZDNet

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Managed Services: An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an...; Full Managed Services Definition >>

ZDNet Resources

How Managed Services has Changed Remote Infrastructure Management: In today's distributed computing environment, critical Information and Communications Technology (ICT) equipment can be located anywhere in the world. These arrangements possess unique challenges for the companies that need to access, manage, and monitor these critical systems 24 hours per day, 7 days per week. Register now...; Tags: Security, Managed Services, Infrastructure Management, ITC Infotech, It Services; Webcasts 2008-03-26
Managed Services should get a boost from the green IT movement: Are managed services (aka outsourcing) a solution to the green IT imperative? Think about the various green IT strategies that are taking hold and many of the best answers come down to automation and better proactive management. For example, that patch management solution...; Tags: Managed Services, Green IT, It Services, Heather Clancy; Blog posts 2008-02-27
Increasing Profitability Through Delivery of Managed Services: Based in Ft. Lauderdale, Florida, Courtesy Computers is a 21-year old, privately held managed services company serving small to midsize companies throughout the United States. Courtesy Computers started out delivering white box hardware and infrastructure maintenance services to small and midsize insurance agents. To enable the company to grow, Courtesy...; Tags: Managed Services, It Services; Case studies 2007-12-10
SAVVIS Takes Care of Business: Partnering With Cisco For Managed Services: SAVVIS managed services deployed through a Cisco IP NGN network deliver cost savings, improved performance, visibility and application availability to its clients.; Tags: Managed Services, Partnership, Cisco Systems Inc., Savvis Communications, It Services; Webcasts 2007-12-04
Accelerating Managed Services With Cisco Integrated Services Routers: Focus on IP Communications: The presenter of this webcast discusses the growth of managed services in the small and medium-sized business market and how service providers can use Cisco ISRs to capture current market share and scale as their customers' needs evolve and become more sophisticated. The attendee will learn about deployment and management...; Tags: Managed Services, Router, IP, Cisco Systems Inc., It Services; Webcasts 2007-12-01

Accelerating Managed Services With Cisco Integrated Services Routers: The presenter of this webcast discusses how to accelerate managed security services with the Cisco Integrated Services Router (ISR) platform. The attendee of this webcast will learn how the security capabilities and enhanced management functionalities integrated in the Cisco ISR portfolio can help to offer reliable integrated managed services for...; Tags: Security, Managed Services, Webcast, Router, Cisco Systems Inc., Routers & Switches, Networking; Webcasts 2007-12-01
IT Services Firm Enhances Business Offerings With New Managed Services Technology: Interactive Business Information Systems, Inc., (I.B.I.S., Inc.) is a Microsoft Gold Certified Partner that provides business management solutions to midsize organizations, with a focus on implementing Microsoft Dynamics business software. Increasingly, the company's clients are requesting that I.B.I.S. completely manage their IT systems. To best provide this service, I.B.I.S. became...; Tags: Managed Services, IT Services, Business Management, Information Technology, Microsoft Corp., Strategy, Management; Case studies 2007-12-01
JD Edwards EnterpriseOne CNC Managed Services - How an On-Demand Model Can Maximize Your CNC Investments: Supporting JD Edwards EnterpriseOne requires professional(s) that have the requisite experience to handle complex technological processes and are abreast of the latest system developments, understand the technology, have prior experience of working with the software, and have a consultative approach to troubleshooting issues. Finding individuals that demonstrate all these skillset...; Tags: Managed Services, J.D. Edwards & Co., On-demand, Investment, SYSTIME, Tools & Techniques, Storage, Databases, Management, Hardware, Enterprise Software, Software, Data Management; White papers 2007-10-15
Microsoft brands its Managed Services with the 'Office Online' name: Microsoft brands its managed services with the 'Office Online' nameMicrosoft Office OnlineI guess this is really realising the Software As A Service vision.Mary Jo - ErrorI think you're confused. They are not saying they're using the Office Online name to compete with Google. They announced Office Live Workspaces which uses...; Tags: Microsoft Office, ThinkFree Office Online, Microsoft Office Live, managed services, Microsoft Corp., brand; Discussion threads 2007-10-01
Sterling Commerce Managed Services for B2B Solution Overview: Organizations looking to drive growth and efficiency in today's competitive market turn to B2B collaboration platforms for visibility and control over the processes they share with their business partners. To learn about a B2B collaboration platform that boosts both business agility and control, read this Solution...; Tags: Managed Services, Collaboration, Sterling Commerce, B2B, E-business/E-Commerce, Internet; White papers 2007-10-01
Leading Managed Services Provider Forecasts "The Perfect Storm" for Small Business Services: With the right processes and the right tools, one can become the client's high-value IT department. But 'High-value' doesn't mean 'Fix it when it breaks.' It means an enterprise level of service for small businesses that puts the right infrastructure in place, keeps it working with very few disruptions, and...; Tags: Managed Services, Small Business, Intel Corp., masterIT, It Services; Case studies 2007-10-01
Microsoft brands its Managed Services with the 'Office Online' name: A year ago, Microsoft's head of Office Live told me that Microsoft planned to extend the Office Live both up and down market. On October 1, Microsoft finally explained how it plans to do this. Earlier this summer, Microsoft officials said that they were rebranding the existing...; Tags: ThinkFree Office Online, Managed Services, Brand, Microsoft Office Live, Microsoft Corp., Microsoft Office, Office Suites, Software, Mary Jo Foley; Blog posts 2007-09-30
From Outsourcing to Selective Sourcing: Considerations for Sharing the IT Load Through Flexible Managed Services for Storage: A significant percentage of the Fortune 500, including GM, Proctor & Gamble, Blue Cross, and Xerox outsource their entire IT departments to a third party. Most cite the same reasons: outsourcing IT allows them to focus with less distraction on their core businesses, create a more predictable cost structure for...; Tags: Managed Services, Sourcing, Information Technology, Outsourcing, Strategy, Storage, Management, Hardware; White papers 2007-08-01
Microsoft headed for a services show-down with its hosting partners: Microsoft is on a collision course with its hosting partners.During the past couple of weeks, Microsoft officials have started touting publicly the handful of hosted managed services that Microsoft is selling directly to customers. This week at the NXTcomm 2007 show in Chicago, Microsoft was out hawking its"Microsoft Solution for...; Tags: Channel, Corporate strategy, CRM Live, Dynamics CRM, Exchange Server, Network service providers, OEMs, Resellers, SharePoint Server, SQL Server, System builders, Systems integrators, Telecommunications; Blog posts 2007-06-18
Microsoft readies new Managed Services: Microsoft readies new managed servicesRight On The MoneyBoy, you sure got this right:"...but the sales cycle is fairly wrong."Nice to see this much honesty from MS.Wow, a chance to let the Village Idiots screw things up for you???What a deal.Message has been deleted.Microsoft slams another one out of the park.Software...; Tags: IT Services, Sales force management, Microsoft Corp., managed services; Discussion threads 2007-06-04
Microsoft readies new Managed Services: A few months back, I speculated on how/when Microsoft would field hosted SharePoint Server, hosted Exchange Serverand hosted Live Communications Server products. My best guess was Microsoft would launch Microsoft-managed versions of these services in the late 2007 or later timeframe.I was surprised to learn today at Microsoft's TechEd 2007...; Tags: Windows Live, Web 2.0, Virtualization, TechEd 2007, SharePoint Server, Office Live, Exchange Server, CRM Live, Corporate strategy; Blog posts 2007-06-04
Butler Group Technical Audit: Sterling Commerce Managed Services: Read Butler Group's report about Business-to-Business (B2B) infrastructure solutions that allow trading organizations to interact with each other across a secure network. Long considered as only appropriate for large organizations, such solutions are providing organizations of all sizes the ability to trade and collaborate electronically via...; Tags: Internet, E-business/E-Commerce, B2B, It Services, Sterling Commerce, Audit, Managed Services, Butler Group; White papers 2007-06-01
Outsourcing B2B Operations to a Managed Services Provider: Companies seeking to drive growth and cut costs this year are increasingly adopting business-to-business (B2B) collaboration strategies. These strategies provide greater efficiency along with real-time visibility and control over the business processes that they share with customers, suppliers, banks and other outside partners. For organizations looking to increase...; Tags: Internet, E-business/E-Commerce, B2B, It Services, Outsourcing, Sterling Commerce, Managed Services, Strategy; White papers 2007-02-15
Are Managed Services Right for Your Business: Managed services delivered by a service provider are an increasingly popular and preferred alternative to internal management of network-based services. This paper explains when managed services are beneficial, how managed services reduce costs, and factors to consider when choosing a managed services provider. Managed services generally include software, hardware, and...; Tags: Managed Services, It Services; White papers 2007-01-29
How to Generate Revenue With a Carrier Ethernet Infrastructure: Service providers, rapidly transforming their service model from basic transport to managed services, are adopting a converged network platform that can generate sustainable competitive advantages and profits. With its Carrier Ethernet foundation, the Cisco IP Next-Generation Network with the Cisco ServiceFlex design is a platform suited for new managed services...; Tags: Revenue, Managed Services, Ethernet, Converged Network, Cisco Systems Inc., Carrier; White papers 2006-11-01