j.d. power associates

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J.D. Power: Apple's iPhone top dog in customer satisfaction

J.D. Power: Apple's iPhone top dog in customer satisfactionI'm surprised......they could find enough iPhone business users to get a meaningful sample.Joking aside, do we have the sample size numbers?To own is to knowIt's been my view since I first purchased my iPhone over a year ago. Those who complain about...

Tags: Product marketing, Apple Inc., Apple iPhone, J.D. Power Associates, customer satisfaction

Discussion threads 2008-11-06

J.D. Power: Apple's iPhone top dog in customer satisfaction

Apple's iPhone snagged J.D. Power's top customer satisfaction rating in a study of business smartphone users. In its 2008 Business Wireless Smartphone Customer Satisfaction Study J.D. Power said the iPhone had a customer satisfaction score of 778 on a 1,000 point scale. Research in Motion was second...

Tags: Apple iPhone, J.D. Power Associates, Smart Phone, Apple Inc., Customer Satisfaction, Smart Phones, Cellular Phones, Handhelds, Keyboards, Product Marketing, Consumer Electronics, Personal Technology, Hardware, Peripherals, Marketing, Larry Dignan

Blog posts 2008-11-06

Survey reveals favorite ISPs around the United States. None of them is Comcast.

The heart of any wireless network is its Internet connection, since sharing Web access among multiple computers is one of its most if not the most important tasks. While its best known for conducting user surveys among car buyers, J.D. Power also measures user satisfaction with broadband ISPs around the...

Tags: J.D. Power Associates, EarthLink Inc., Comcast Corp., Internet Service Provider, Survey, Internet Service Providers (ISPs), Cable, Network Technology, Internet, Telecommunications, Personal Technology, Networking, Sean Portnoy

Blog posts 2008-11-02

J.D. Power announces 2008 ratings for best digital cameras

Remember back in the day when you only heard about J.D. Power rankings in car commercials? Well, the market research firm is deep into digital cameras these days and yesterday it announced the results of the J.D. Power and Associates 2008 Digital Camera Usage and Satisfaction Study, based on responses...

Tags: J.D. Power Associates, Digital Camera, Camera, Digital Cameras, Digital Photography, Consumer Electronics, Personal Technology, Janice Chen

Blog posts 2008-08-01

US wireless operator satisfaction leaders: T-Mobile, Alltel, Verizon, AT&T, Sprint Nextel

T-Mobile had the highest ranking for wireless retail sales satisfaction in the J.D. Power survey, with 716 out of 1,000 points, followed by Alltel (714), Verizon Wireless (706), AT&T (693) and Sprint Nextel (654). Scores declined in four areas that J.D. Power says drive overall wireless retail sales satisfaction. Ranked...

Tags: J.D. Power Associates, Alltel Corp., Sprint Nextel Corp., Leader, Verizon Communications Inc., T-Mobile, AT&T Corp., Wireless, Sales Strategy, Sales Force Management, Sales, AM

Blog posts 2008-05-23

Additional Resources

News to know: Layoffs at AT&T, Adobe, Real; AMD warns; $99 iPhone

Larry Dignan: AT&T cuts 12,000 jobs, will cut capital spending Jason D. O'Grady: Adobe lays off 600; skips Macworld Expo Sam Diaz: Next up for layoffs: Real Adrian Kingsley-Hughes: AMD warns of 25% drop in Q4 sales Larry Dignan: AMD:...

Tags: Apple iPhone, Adobe Systems Inc., Layoff, Larry Dignan, AT&T Corp., Health Care, Advanced Micro Devices Inc., Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources, Sam Diaz

Blog posts 2008-12-05

Nuclear fusion as future power source

MIT researchers have used their Alcator C-Mod fusion reactor, in operation since 1993, to bring the promise of fusion as a future power source a bit closer to reality. As you probably know, fusion is the reaction that produces the sun's energy and it has an 'enormous potential for future...

Tags: Plasma, Massachusetts Institute Of Technology, Fusion, Fusion Reactor, V, Construction, Team Management, Management, Roland Piquepaille

Blog posts 2008-12-04

JavaFX Q&A

To learn more about the technical aspects of today's launch of JavaFX including its support in NetBeans and Eclipse I spoke in depth with Eric Klein, VP of Java Marketing at Sun, and Octavian Tanase, Senior Director of the Java Platform Group. For a more business oriented perspective see the...

Tags: Developer, Application, Mobile, Ed, Eric, FX, JavaFX Script, Q., FX Common, Flex, Programming Languages, Java, Software Development, Software/Web Development, Ed Burnette

Blog posts 2008-12-04

Owen Bird Law Corporation a Virtual Iron Customer

I recently had the opportunity to speak with Stephen Bakerman, Director of Information Technology, Owen Bird Law Corporation, a Virtual Iron customer. He spent a few moments sharing his experiences with their software. Stephen's comments follow. Please tell me who you are and what your organization...

Tags: Environment, Virtual Iron, Stephen, Virtualization, Cloud Computing, Storage Management, Utility Computing, Hardware, Storage, Dan Kusnetzky

Blog posts 2008-12-04

News to know: Adobe; Windows 7; Sun; SOA; Apple

Here are today's notable headlines. You can get News To Know via email alert and RSS daily: Mary Jo Foley: A plea to the Windows team: Don't make Windows 7 too Mac-like Microsoft disparages open-source TCO with year-old case study Michael...

Tags: Apple iPhone, Adobe Systems Inc., Microsoft Windows 7, Antivirus, Sun Microsystems Inc., Yahoo! Inc., Apple Inc., SOA, Service-Oriented Architecture (SOA), Home Entertainment, Microsoft Windows, Sales Strategy, Linux, Web Services, Open Source, Enterprise Software, Software, Personal Technology, Operating Systems, Sales, Larry Dignan

Blog posts 2008-12-04

Car makers could learn from chip industry and unleash a wave of innovation

The single most important development in the chip industry was not a new technology it was a new business process. In 1987 Taiwan Semiconductor Manufacturing Company TSMC was formed, it was a chip company with a difference--it would make chips for other chip companies. This was...

Tags: Innovation, Car, Industry, Chip, Tesla Roadster, Semiconductors, Manufacturing, Network Technology, Hardware, Networking, Tom Foremski

Blog posts 2008-12-03

White paper: Green IT is not just about power consumption

Did you know that moving from a three-year PC lifecycle to a four-year one could save about $325 per PC? Or that the number could hit $500 per PC, if you extend that lifespan by just another year? Now, multiple that by 1,000 computers. Or 10,000. That's...

Tags: Asset, Information Technology, Green IT, Power Consumption, Asset Management, Strategy, Operational Planning, Business Operations, Management, Heather Clancy

Blog posts 2008-12-03

Save water, save energy, save money, save manpower

Click to see full image. Remotely directed irrigation controller. Courtesy HydroPoint. Moving water around uses a lot of energy in the United States and many other agricultural nations. A Petaluma, California, firm is selling digital control systems that can save both water and...

Tags: Courtesy HydroPoint, Weathertrak, Paul Ciandrini, Caindrini, Roi/Tco, Cellular Phones, Finance, Managerial Accounting, Consumer Electronics, Personal Technology, Harry Fuller

Blog posts 2008-12-03

Should you run your laptop on battery or charger power?

Should you run your laptop on battery or charger power?It shouldn't be that hard to figure out.It really shouldn’t be that hard to figure out. Get a power meter and run three tests. First test run laptop at full settings while plugged in with no battery. ...

Tags: Engineering, Notebooks, laptop computer, battery

Discussion threads 2008-12-03

ICANN terminates EstDomains, Directi takes over 280k domains

ICANN terminates EstDomains, Directi takes over 280k domainsThey will just come backunder a different nameThe backlash is probably coming in 2009I applaud the anti-spamming and anti-phishing measures that many registrars are taking, but there is going to be some backlash. There are still many governments and NGOs around the world...

Tags: ICANN, DirectI, Estdomains, backlash

Discussion threads 2008-12-03

Should you run your laptop on battery or charger power?

An interesting article in Slate by Jacob Leibenluft the other day asks a simple question: Do you save more energy keeping your laptop plugged in during use, or should you use your charger only after the battery runs out of juice? It's a complicated...

Tags: Battery, AC Power, Laptop Computer, Engineering, Andrew Nusca

Blog posts 2008-12-03

A plea to the Windows team: Don't make Windows 7 too Mac-like

A plea to the Windows team: Don't make Windows 7 too Mac-likeCrawl Back Under Your RockWe didn't miss you.The only onesIts just that Mac does it better.Good for MacThinking like this will only keep Windows stagnant and drive up Apple market share. I thought the Mac ads were parody, but...

Tags: Desktops, Operating systems, team, Apple Macintosh, Microsoft Windows, Microsoft Windows 7, Microsoft Windows Vista

Discussion threads 2008-12-03

40 percent of IT jobs will be in open source, study

40 percent of IT jobs will be in open source, studyBahaha....And Linux will gain significant market share by 2006!!!I have heard this one before. 12 years off, but still pretty far fetched. And how close to the source do you want to consider this. If you count people...

Tags: Financial accounting, IT job, open source, information technology

Discussion threads 2008-12-03

Novell updates PlateSpin and rebrands Orchestrator

Richard Whitehead, one of the interesting people from Novell I speak with on an irregular basis, contacted me to tell me about an update to the PlateSpin portfolio and how Novell the PlateSpin product family and the former ZenWorks Orchestrator have been rebranded. Novell's products in the area of virtualization...

Tags: PlateSpin Inc., Novell Inc., Data Centers, Virtualization, Storage, Servers, Hardware, Data Management, Dan Kusnetzky

Blog posts 2008-12-03

Opting out of IT

Lots of companies simply opt out of the IT generation - and the consequent IT wars. They do things the old fashioned way - people to people - while minimizing their exposure to reporting hassles - and while I say more power to them, I also say that their existence...

Tags: Accounting, Bookkeeping, Information Technology, Linux, Operational Accounting, Financial Services, Strategy, Operating Systems, Software, Finance, Management, Paul Murphy

Blog posts 2008-12-03