It Services Resources on ZDNet

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Best Practices for Business Continuity and Disaster Recovery: Business Continuity (BC) and Disaster Recovery (DR) practices go hand-in-hand. Likewise, both the BC & DR solutions you choose must closely align with the needs of your business. To meet these requirements and satisfy your organization's tolerance for downtime and data loss, you need to implement a recovery strategy based...; Tags: Failover, Continuous Data Protection, XOSoft, Computer Associates International Inc., Best Practice, Business Continuity, Disaster Recovery, It Services, Data Management; Webcasts 2008-04-23
The New, Inseparable Link Between Business Continuity & Email Archiving: Email archives on tapes, local PST files, servers, and various storage devices have just recently become central to the regulatory, storage management, eDiscovery and data recovery needs facing most companies today. So, where does business continuity fit in to this mix? If an archive stores historical mail in...; Tags: Business Continuity, MessageOne, E-mail, It Services, Online Communications; Webcasts 2008-04-22
Amazon steps up Web services support: Amazon Web Services (AWS) is growing up quickly. The company rolled out premium support services, which will be a welcome sign as more enterprises dabble with Amazon's cloud. AWS rolled out premium support services for Amazon EC2, S3 and SQS with two tiers gold and silver. ...; Tags: Web, Web Service, Amazon.com Inc., Amazon Web Services, It Services, Web Services, Enterprise Software, Software, Larry Dignan; Blog posts 2008-04-17
Understanding the Requirements and Achieving ISO/IEC 20000 Certification: Instantly save $500 off the standard course price when you register on TechRepublic or ZDNet! Offer ends April 30, 2008.View Available Dates and LocationsIn this intensive, case-study-oriented workshop designed for those involved in the ISO/IEC 20000 implementation process and those who would like to better understand the...; Tags: Certification, Service Management, Quality, It Services, Business Operations; Training 2008-04-01
ITIL® v2-to-v3 Service Manager Certification Bridge Exam Prep Boot Camp: Instantly save $500 off the standard course price when you register on TechRepublic or ZDNet! Offer ends April 30, 2008.View Available Dates and LocationsThis Boot Camp provides a fast track to update your ITIL Service Manager qualification and gain recognition at the new ITIL Expert certification level, ...; Tags: Certification, ITIL, Process Improvement, It Services, Quality, Business Operations; Training 2008-04-01

IBM Virtualization Engine TS7700 Series Grid Failover Scenarios Version 1.1: The IBM Virtualization Engine TS7700 Series is the latest in the line of tape virtualization products that has revolutionized the way mainframe customers utilize their tape resources. The capability to resume business operations in the event of a product or site failure is provided by the TS7700 Grid configuration. In...; Tags: Failover, Grid, IBM Corp., IBM Virtualization Engine TS7700 Series, Virtualization, Storage Management, Mainframes, Utility Computing, It Services, Hardware, Storage, Servers; White papers 2008-04-01
How Managed Services has Changed Remote Infrastructure Management: In today's distributed computing environment, critical Information and Communications Technology (ICT) equipment can be located anywhere in the world. These arrangements possess unique challenges for the companies that need to access, manage, and monitor these critical systems 24 hours per day, 7 days per week. Register now...; Tags: Security, Managed Services, Infrastructure Management, ITC Infotech, It Services; Webcasts 2008-03-26
College Boosts It Services, Builds Community, With Information Management Solution: Tallahassee Community College (TCC) offers high-quality education at low cost to students in Florida. The college wanted to provide better IT services and information management solutions to faculty, staff, and students to improve the learning environment. To that end, TCC deployed an integrated solution of Microsoft server and desktop technologies...; Tags: Information Management, IT Services, Information Technology, Microsoft Corp., Tallahassee Community College, Strategy, Management; Case studies 2008-03-26
Get an inside look at System Center Operations Manager 2007: System Center Operations Manager (OpsMgr) 2007 is designed to help you monitor and manage your IT services. But to deploy and support OpsMgr most effectively, it helps to know a little bit about what's going on under the hood. This chapter from System Center Operations Manager 2007 Unleashed offers a...; Tags: Sams Publishing, Process Improvement, It Services, Strategy, Servers, Quality, Business Operations, Management, Hardware; Book chapters 2008-03-25
It Services Group Creates Test Bed and Cuts Customer Setup Time by 66%: To keep up with their existing client load, the IT team was maintaining more than 25 physical servers that they were in the process of consolidating to virtual servers. Tight resources meant they could not spare the hardware and infrastructure to create a hosting environment for test and demonstration purposes....; Tags: IT Services, Information Technology, Microsoft Corp., Sales Strategy, Server Virtualization, Microsoft Windows Server 2008, Strategy, Sales, Servers, Hardware, Operating Systems, Microsoft Windows, Software, Management; Case studies 2008-03-12
TechNet Webcast: System Center Advanced Application Management (Level 300): Microsoft System Center Wave 2 brings a collection of new and enhanced capabilities for application management. As the customers and partners begin to think about more advanced solutions in their environments, applications now have new options for packaging, delivery, and management. This webcast highlights the new capabilities for application management...; Tags: Webcast, Application Management, Microsoft Corp., Microsoft TechNet, It Services, Virtualization, Hardware; Webcasts 2008-03-10
Are green It Services the new Y2K boondoggle?: This one is for you erstwhile VARs, systems integrators and IT services companies who have been wondering how the green technology movement may affect your future. Or for those of you who have been non-believers. The good news is that Forrester Research is predicting that the...; Tags: Y2K, IT Services, Information Technology, Green IT, News, Forrester Research Inc., Heather Clancy; Blog posts 2008-03-05
Hotwire on behalf of Axios Systems: ITIL has become the most widely adopted Best Practice framework for ITSM. The recent ITIL V3 refresh has sparked renewed interest but, although many are aware of the new version, the majority are unsure as to how, or even if, it will affect them. V3 has prompted IT organisations to...; Tags: Information Technology, Hotwire, Axios Systems, V3, ITIL, Process Improvement, It Services, Strategy, Quality, Business Operations, Management; White papers 2008-03-05
Nexaweb Advance takes RIA value to the enterprise application modernization imperative: There are so many good reasons to modernize legacy and 3GL/4GL applications that enterprises are moving wholesale to modernization activities, changing entire classes of applications, and aligning them with SOA, SaaS, data center consolidation, ITIL, and energy-conservation/green initiatives. Oh, and modernization allows you to gracefully get out...; Tags: Client-server, Data Center, Goal, Rich Internet Application, Enterprise Application, Datacenter Transformation, Data Centers, Service-Oriented Architecture (SOA), Model Driven Architecture, ITIL, Storage, Enterprise Software, Hardware, Data Management, Web Services, Software, Ooa/Ood/Oop, Software Development, Software/Web Development, It Services, Dana Gardner; Blog posts 2008-03-03
Download Crystal Reports 2008: Try out a fully functional copy of the industry-leading software, Crystal Reports 2008, for 30 days! Crystal Reports 2008 provides advanced functionality to help reduce report proliferation and maintenance-increasing visualization flexibility and saving time with highly productive design features such as: Advanced information visualization...; Tags: Crystal Reports, Crystal Reports 2008, Application Integration, It Services, Middleware, Software Development, Software/Web Development, Enterprise Software, Software; Download resources 2008-03-01
Microsoft and Cisco Together: Optimizing Branch It Services: The Microsoft and Cisco vision and integrated Microsoft Windows Server 2008 and Cisco WAAS solution enables organizations to optimize their deployment of localized and centralized IT services for branch offices. By partnering with Microsoft and Cisco, organizations can focus on creating strategic advantage through IT, rather then on solving the...; Tags: IT Services, Information Technology, Microsoft Corp., Cisco Systems Inc.; White papers 2008-03-01
Managed services should get a boost from the green IT movement: Are managed services (aka outsourcing) a solution to the green IT imperative? Think about the various green IT strategies that are taking hold and many of the best answers come down to automation and better proactive management. For example, that patch management solution...; Tags: Managed Services, Green IT, It Services, Heather Clancy; Blog posts 2008-02-27
Australian It Services market will grow to $15 bln by 2011: Australian services market will grow in 4.4% to reach $15 bln by 2011. A second half of 2007 IT services market to be around 12.6 bln Australian dollars, according to IDC. by NB; Tags: It Services, Strategy, Management, NB; Blog posts 2008-02-20
VisBiz: VisBiz is a clever software application which runs on either a single Windows computer or over a network. VisBiz provides you with a suite of practical tools and systems to manage the visibility and controlled access to your underlying business or project files. VisBiz, featuring the original RealFS Relational File...; Tags: Support Services, Tool, VisBiz, Intellectual Property, Productivity, Tools & Techniques, Microsoft Windows, It Services, Research & Development, Business Operations, Management, Operating Systems, Software; Software downloads 2008-02-06
Latin American Food Manufacturer Improves Remote Access With New Server Technology: Molinos Modernos main function is the production and marketing of wheat, corn meal, and flour products. The company needed to overcome inconsistent connectivity to share information efficiently and securely between its branch locations. Travelling executives working remotely needed fast, reliable access to accurate information to facilitate timely business decisions. Molinos...; Tags: Server, Information, Microsoft Corp., Microsoft Windows Server 2008, Remote Access, Microsoft Windows, It Services, It Management, Operating Systems, Software, It service Management; Case studies 2008-02-01