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Why multi-tenancy matters: Why do so many SaaS providers put so much emphasis on multi-tenancy? Intacct's CTO reveals some of the operational and economic reasons why running customers on identical code matters to his company. TalkBack commenters have their 2c too. by Phil Wainewright; Tags: Software-as-a-service, Oracle Corp., Intacct, DB, Software As A Service (SaaS), Cloud Computing, Emerging Technologies, Phil Wainewright; Blog posts 2008-06-20
Many degrees of multi-tenancy: In SaaS circles, suggesting that a vendor's architecture is anything less than fully multi-tenant is tantamount to questioning a man's virility or impugning an American's patriotism. by Phil Wainewright; Tags: Salesforce.com Inc., Software-as-a-service, Database, Pod, Oracle Corp., Intacct, Software As A Service (SaaS), Sales Force Management, Cloud Computing, Emerging Technologies, Sales, Phil Wainewright; Blog posts 2008-06-16
VCs put big sums into SaaS: Several SaaS vendors have announced some big funding rounds the past couple of weeks, which suggests that SaaS is still able to command strong VC support where vendors can show good traction for their offerings. by Phil Wainewright; Tags: Software-as-a-service, Rearden Commerce, Analytics, Sales Compensation, Intacct, Software As A Service (SaaS), Sales Force Management, Sales Strategy, Cloud Computing, Emerging Technologies, Sales, Phil Wainewright; Blog posts 2008-05-09
Is there life after QuickBooks for Intacct?: Is there life after QuickBooks for Intacct?Can't see itYep, I agree. I don't think anyone has really succeeded against Intuit, even though 5 years ago everyone saw the opportunity to beat them on scalability, functionality and integration. Intuit has done a brilliant job, moving from limited, disparate products...; Tags: Intacct, Intuit Inc., Intuit QuickBooks; Discussion threads 2007-06-28
Is there life after QuickBooks for Intacct?: Online accounting vendor hopes that a new $14m round of funding will be enough to establish is as the natural alternative for growing companies that are ready to graduate from QuickBooks. by Phil Wainewright; Tags: Intuit QuickBooks, Intacct, Cloud Computing, Leadership, Management, Phil Wainewright; Blog posts 2007-06-28

CEO switch signals change of pace at Intacct: CEO switch signals change of pace at IntacctIntacctI always throught that Bob Jurkowski was promoting Intacct at every chance he had. I saw him at every SaaS event over the past year or two. Bob was a great speaker at conferences and really had a great SaaS message....; Tags: Software as a Service (SaaS), Intacct; Discussion threads 2007-02-02
CEO switch signals change of pace at Intacct: On-demand ERP vendor Intacct has a new CEO at its helm today, its third in three years. I spoke to Mike Braun at 8am PST this morning, the very moment he started work in his new job at the vendor. by Phil Wainewright; Tags: NetSuite Inc., Callidus Software Inc., CEO, Intacct, Mike Braun, Software As A Service (SaaS), Cloud Computing, IPO, Recruitment & Selection, Emerging Technologies, Financial Services, Human Resources, Workforce Management, Phil Wainewright; Blog posts 2007-02-01
Intacct Leverages the IBM Brand to Win O.J. Pipelines Deal: O.J. Pipelines is one of Canada's largest gas and liquid pipeline contractors. The company was juggling multimillion-dollar projects and needed to reduce operating costs and more effectively collaborate with remote field teams. While O.J. Pipelines looked at other vendors and considered an in-house solution it chose Intacct's on-demand ERP applications,...; Tags: Accounting, Brand, ERP, Canada, Back-office, IBM Corp., Intacct, O.J. Pipelines, Operational Accounting, Enterprise Resource Planning (ERP), Financial Services, Enterprise Software, Finance, Software; Case studies

Additional Resources

Zuora: the future business model?: I recently caught up with Tien Tzou, CEO of Zuora, the billing management company that offers Z-billings, an on-demand service. In his opinion, the business model of the future will be subscription based and this brings challenges of its own. "Pricing is a much more complex...; Tags: Salesforce.com Inc., Billing, Dennis Howlett; Blog posts 2008-07-22
Many degrees of multi-tenancy: Many degrees of multi-tenancyGood points, what many people miss is ...The cost of the more expensive hardware required to run fewer "clusters" far offsets the added licensing costs, management software costs, and people costs of running many varied smaller configurations. Think TCO, not hardware cost.RE: Many degrees of multi-tenancyI...; Tags: Scripting languages, cloud computing, SaaS Model, DB Level, Oracle Corp.; Discussion threads 2008-06-16
NetSuite cuddles up with OpenAir buy: NetSuite made its first ever acquisition today, buying Boston-based professional services automation vendor OpenAir, which I once described as "one of the most consistent performers of the on-demand applications sector." I had a joint call this morning with OpenAir CEO Morris Panner and NetSuite CEO Zach Nelson, both of whom...; Tags: NetSuite Inc., OpenAir Inc., On-demand Financial, Mergers & Acquisitions, Corporate Law, Investment, Finance, Business Operations, Phil Wainewright; Blog posts 2008-06-02
CODA2Go and the economics of PaaS: I had the opportunity to talk money last week with Jeremy Roche, CEO of CODA, the venerable UK-based business software vendor that has become the poster child for Salesforce.com's platform ambitions after the release at DreamForce Europe of its new on-demand financials application, built and delivered entirely on Force.com. Why...; Tags: Salesforce.com Inc., Roche Holding AG, PaaS, On-demand, CODA2Go, Force.com, Coda, Sales Force Management, Sales, Phil Wainewright; Blog posts 2008-05-13
Zoho can come second and still win: Earlier in the week I spoke with Raju Vegesna, evangelist with Zoho about the upcoming Zoho CRM for Enterprise. Larry Dignan has all the key facts and correctly surmises: Let's be clear about Zoho's motives: It wants to take on Salesforce.com's CRM, which Zoho portrays as bloated. I...; Tags: Salesforce.com Inc., CRM, Zoho CRM, Com, Raju, Sales Force Management, Sales, Dennis Howlett; Blog posts 2008-04-16
Making cash with SaaS and Web 2.0: Ever wondered why so many Web 2.0 or SaaS offerings are free or bundled? It's because the vendors can't work out how to bill for them. Don't believe me? Here are some real-life examples: A monitoring vendor that switched a $10,000-a-year data extraction option to free because...; Tags: Salesforce.com Inc., Web, Software-as-a-service, Web 2.0, Billing, On-demand, Aria Systems Inc., Zuora, Software As A Service (SaaS), Emerging Technologies, Phil Wainewright; Blog posts 2008-03-13
Another ERP vendor buys into middleware: The scale may be different, but the same market forces that fueled Oracle's acquisition of BEA have sealed another acquisition announced today: that of SOA middleware vendor Cape Clear Software by on-demand enterprise applications vendor Workday also covered today here on ZDNet by Dan Farber and Dana Gardner. Increasingly, customers...; Tags: Acquisition, Cape Clear Software, Oracle Corp., ERP, Workday, Integration, Mergers & Acquisitions, Corporate Law, Software As A Service (SaaS), Middleware, Investment, Finance, Business Operations, Emerging Technologies, Enterprise Software, Software, Phil Wainewright; Blog posts 2008-02-06
Software business model challenged by SaaS, says Plattner: Remarks by SAP chairman and co-founder Hasso Plattner last week caused a bit of a kerfuffle back at SAP headquarters in Walldorf, Germany.Speaking last Tuesday at his own Hasso Plattner Institute in Potsdam, Plattner pictured said that "delivering software over the Internet would present a critical challenge to traditional business...; Tags: SAP, ERP, Business models; Blog posts 2007-07-04
Salesforce.com/Siebel 2.0: Criticism and a Refutation: Salesforce.com/Siebel 2.0: Criticism and a RefutationThis has been enjoyableJosh, although both EIs, we haven't had the occasion to exchange many ideas directly. I want to thank you for taking the time to thoughtfully address my concerns with your original take. I also want to say that it's been a long...; Tags: Blogging, Sales force management, Josh; Discussion threads 2007-05-25
Office 2.0 meets the enterprise: The morning discussions at the Office 2.0 conference centered on bringing 2.0 (Web, Office, Enterprise, Lunch, Dinner, and my favorite, Work, etc.) into the mainstream of business usage. CIOs and IT departments were singled out as gatekeepers who try to keep Web cloud applications from getting on their networks--lack of...; Tags: Microsoft Office, Office 2.0; Blog posts 2006-10-12
Liveblogging SaaScon: CIO skepticism: I was surprised yesterday in conversation with Bob Jurowski, CEO of on-demand accounting provider Intacct, to learn that his company is finding there are some CIOs who are now standardizing on the on-demand or SaaS model for delivery of their IT. "If you look at the world as a portfolio...; Tags: Saas, on-demand; Blog posts 2006-09-26
Billion dollar SaaS sectors: The drawback of having Salesforce.com as such a dominant figure in the SaaS industry is that many casual observers form the erroneous impression that SaaS is just a handful of companies, largely confined to the CRM sector. Nothing could be further from the truth. To see the full extent...; Tags: Saas; Blog posts 2006-09-24