IT Service Management Resources on ZDNet

ZDNet Resources

Government IT failures: "Room for improvement" [interview and podcast]: Given the size, scope and frequency of government IT failures, it's important to understand the dynamics underlying these projects. To learn more about federal IT, I interviewed two federal systems experts from CA, developer of the Clarity project portfolio management (PPM) solution. Gil...; Tags: Project, Podcast, Agency, Information Technology, OMB, Project Management, Tools & Techniques, Strategy, Advertising & Promotion, Government, It Operations, It service Management, Management, Marketing, Michael Krigsman; Blog posts 2008-05-07
RationalPlan Viewer (3): RationalPlan Project Viewer by StandBySoft is a free project management software viewer, the perfect solution for anyone (from project stakeholders to team workers) to view your projects in detail. Usually project managers plan and control the projects from start to end and make the necessary changes. However, there are some...; Tags: Stakeholder, StandBySoft, Tools & Techniques, Project Management, Strategy, Management, It Operations, It service Management; Software downloads 2008-05-06
Easy Timer (exe): Easy Timesheets is an intuitive time tracking & project management solution that will help you increase your billable hours by better managing all your projects, clients and working hours. Used by professionals and project-oriented businesses worldwide to perform essential functions such as timesheet reporting and project management. A small team...; Tags: Xpress Software, Easy Timesheets, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management; Software downloads 2008-04-25
Method123 (exe): Online Web Based Project Management Software that can also be downloaded to a PC. You can download a project management methodology complete with templates, examples and case studies. This methodology helps you manage projects faster and easier than before. Using the project management templates set, you can create project deliverables...; Tags: Method123, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management; Software downloads 2008-04-25
Twitter turmoil: when does it end?: The news that Twitter's lead architect Blaine Cook and Lee Mighdoll, VP engineering have left should be no surprise. Let's be blunt. Despite the neutral language used in various posts, they were fired. One has to wonder whether Jack Dorsey is next, especially as he doesn't seem to understand the...; Tags: Twitter, Project Management, Tools & Techniques, Manufacturing, Strategy, It Operations, It service Management, Management, Dennis Howlett; Blog posts 2008-04-24

Twitter's race for stability: VP Mighdoll out: Twitter's VP of engineering and operations Lee Mighdoll has reportedly left the company. According to Silicon Alley Insider, which has been doing a bang-up job staying on top of the Twitter corporate shuffling, Mighdoll has left the company. Silicon Alley Insider's Peter Kafka reports that Mighdoll and...; Tags: Twitter, Silicon Alley Insider, Project Management, Tools & Techniques, Strategy, Leadership, It Operations, It service Management, Management, Larry Dignan; Blog posts 2008-04-24
Live Webcast: Virtual Service Oriented Grids: Transforming the Enterprise: One of the most powerful features of computing grids is the capability to identify and allocate resources needed to build and run applications on demand and in almost real time, without months of negotiation or waiting for the hardware procurement cycle to facilitate it. While most discussions...; Tags: Webcast, Grid Computing, Grid, Intel Corp., Utility Computing, It Management, Network Technology, It service Management, Networking; Webcasts 2008-04-22
SaaS is the secret sauce for OpenProj: Projity CEO Marc O'Brien called with his first update in a few months on OpenProj, the open source project management tool his company is pushing. The top line number is 1 million. That's how many OpenProj downloads he expects, just from Sourceforge, just this calendar year. ...; Tags: Software, Software-as-a-service, Open Source, OpenProj, Line Number, Software As A Service (SaaS), Tools & Techniques, Project Management, Emerging Technologies, Management, It Operations, It service Management, Dana Blankenhorn; Blog posts 2008-04-21
Project management screw-up #1: Failing to address the right problem: One of the easiest ways to spin your wheels and waste your time on a project is to lose sight of just what the project is supposed to address. This sample chapter from The Project Management Advisor: 18 Major Project Screw-ups, and How to Cut Them off at the Pass...; Tags: FT Press, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management; Book chapters 2008-04-17
RationalPlan Multi Project (3): RationalPlan Multi Project is a great alternative to Microsoft Project with some extra-features like multiproject management. It offers you the most important capabilities of a good project management software while being able to operate on various platforms starting with Windows, Mac, Linux and all other Java enabled platforms. Version 3.3.3...; Tags: StandBySoft, RationalPlan Multi Project, Project Management, Tools & Techniques, Microsoft Project, Strategy, Linux, It Operations, It service Management, Management, Microsoft Office, Office Suites, Software, Operating Systems; Software downloads 2008-04-09
ScrumMaster Boot Camp: Instantly save $500 off the standard course price when you register on TechRepublic or ZDNet! Offer ends April 30, 2008.View Available Dates and LocationsScrum is an agile project management process that allows you to deliver usable results during your project lifecycle, absorbing changes as you go along. In this...; Tags: Global Knowledge Network Inc., Productivity, Project Management, Tools & Techniques, Development Tools, Strategy, Middleware, It Operations, It service Management, Management, Software Development, Software/Web Development, Enterprise Software, Software; Training 2008-04-01
Project Requirements: Instantly save $500 off the standard course price when you register on TechRepublic or ZDNet! Offer ends April 30, 2008.View Available Dates and LocationsProject failures-or significant cost and schedule overruns-are often caused by a poorly defined project scope. Improve your project management effectiveness by learning to define...; Tags: Requirement, Change Management, Productivity, Project Management, Leadership, Tools & Techniques, Strategy, Management, It Operations, It service Management; Training 2008-04-01
Appistry Open Distribution Not Open Source: Appistry's Sam Charrington (Vice President of Product Management & Marketing) and I enjoyed a long chat about the companies newest marketing move, giving software away to develop a broad developer community. Since I have seen this done before, I wanted to know more about what the company was doing besides...; Tags: Appistry, Application, Open Source, Grid Computing, Appistry EAF, Digipede, Utility Computing, It Management, Network Technology, It service Management, Networking, Dan Kusnetzky; Blog posts 2008-03-28
TSM on System i: Information and Considerations: This paper helps customers to understand the Tivoli Storage Manager (TSM) products on the System i platform and understand why the TSM Client solution is often not the best choice for System i backups. The TSM product has multiple components. The two key ones are the TSM Client that gathers...; Tags: Tivoli Storage Manager, IBM Corp., Tivoli Storage Manager Product, Storage Management, It Management, Storage, Hardware, It service Management; White papers 2008-03-28
BillQuick Lite 2008 (zip): BillQuick Lite makes time tracking and invoicing automatic. The application includes more than 400 reports and invoice templates. Enter time in as few as two keystrokes. The software handles hourly, fixed fee, hourly not to exceed, and recurring contract types. Besides tracking time, BillQuick Lite 2007 also includes project management...; Tags: BQE Software, Tools & Techniques, Project Management, Strategy, Management, It Operations, It service Management; Software downloads 2008-03-21
ActiveX woes bite CA BrightStor: Another day another ActiveX problem. This time an ActiveX vulnerability in CA BrightStor ARCServe Backup could be exploited to compromise a user's system. A Secunia alert rates the vulnerability "highly critical." Here are the details: Krystian Kloskowski has reported a vulnerability in CA BrightStor ARCserve Backup,...; Tags: Vulnerability, Computer Associates International Inc., ActiveX, CA BrightStor, Exploitation, ActiveX/COM/COM+/DCOM, Storage Management, It Management, Security, Software Development, Software/Web Development, Storage, Hardware, It service Management, Larry Dignan; Blog posts 2008-03-17
BMC buys BladeLogic, eyes data center automation: BMC said Monday that it will buy BladeLogic, which specializes in automating data centers, for $800 million, or $28 a share. The news comes on the heels of a bevy of data center announcements from HP, which is hoping enterprises go for its data center as a...; Tags: BMC Software Inc., Data Center, BladeLogic, Automation, Data Centers, Blade Servers, It Management, Storage, Hardware, Data Management, Servers, It service Management, Larry Dignan; Blog posts 2008-03-17
RationalPlan Single Project (3): RationalPlan Single Project by StandBySoft is a project management software designed as an affordable alternative to Microsoft Project. The application is covering project management area from WBS construction, project planning and scheduling to critical path management, overallocated resources detection, progress tracking, cost estimation, etc. Gantt chart support as well as...; Tags: Application, StandBySoft, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management; Software downloads 2008-03-14
OfficeIG (3_setup): OfficeIG is an office Management software which is being used mainly by Advocates and Chartered Accountants for time management, managing the database of Client Bills, Receipts, Personal Bills, Staff Deadlines, Staff Management, Project Management, Project Cost, Cheque Paid /Collected and cheque printing, Files Catalogs, IT Returns Database, and Judicial Cases...; Tags: Office, Igen Infocom, OfficeIG, Project Management, Tools & Techniques, Time Management, Strategy, It Operations, It service Management, Management, Productivity; Software downloads 2008-03-12
TrackNPlan (2): TrackNPlan is not a real project management software, but more a tool made to follow up different tasks from a high level point of view. It is made to bundle in one set of consistent files all documents associated to the tasks that are managed in the interface. Basically this...; Tags: Operation, Tool, KFra, TrackNPlan, Productivity, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management; Software downloads 2008-03-11