IT Outsourcing Resources on ZDNet

ZDNet Resources

Reuters inks $1 billion IT Outsourcing deal: Reuters inks $1 billion IT outsourcing dealReuters inks $1 billion IT outsourcing dealHuge mistake on Reuters part. Everyone knows that when you outsource your IT the savings get dminished by high turnover rate, administration work being done half way, and other factors. If you want the best quality...; Tags: IT Services, outsourcing, Reuters Ltd., IT outsourcing, information technology; Discussion threads 2007-08-17
IT Outsourcing in a Large Physician Cardiology Practice New Mexico Heart Institute Albuquerque, New Mexico: New Mexico Heart Institute (NMHI) needed to upgrade and improve its infrastructure, IT operations, WAN/LAN network and security. They also needed to prepare for the expansion and application growth anticipated in the next year. The Phoenix solution: provided project management services for two major projects: the consolidated business office move...; Tags: New Mexico, Physician, Phoenix Technologies, Information Technology, IT Outsourcing, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management; Case studies 2007-08-15
Survey: IT Outsourcing to intensify: Survey: IT outsourcing to intensifyLooks to me like the finance department is being outsourcedSeriously, is it the IT department or the finance department that is being outsourced - payroll, human resources, general ledger, billing etc. Lets face reality, the IT departments haven't been working on that kind of thing for...; Tags: Outsourcing, IT Services, outsource, finance department, IT outsourcing, payroll, survey, information technology; Discussion threads 2007-05-21
Survey: IT Outsourcing to intensify: Information technology is the most outsourced corporate function and more companies are looking to farm out more work. PriceWaterhouseCoopers interviewed 226 customers and 66 outsourcing service providers. The survey focused on outsourcing across industries and functions, but there were some interesting kernels that are likely to apply to technology management.Among...; Tags: Outsourcing, Offshore outsourcing, IT Management; Blog posts 2007-05-21
Schools fights IT outsourcing fears: How much does outsourcing jobs overseas affect enrollment in IT courses in colleges? Computer degrees have seen a sharp decline since the dot-com bust and thats putting pressure on colleges to recruit students, reports the Tampa Tribune. Some teachers such as Kaushal Chari, the head of an information technology...; Tags: Higher Ed, Education Technology; Blog posts 2007-04-12

Sarbanes-Oxley and Its Impact on IT Outsourcing: New Imperatives for Outsourcers in the Post Sarbanes-Oxley Business Environment: This paper is not about the Sarbanes-Oxley Act, although some basic history and background is presented. Instead, the paper takes a look at the ripple effects of the Act on the IT outsourcing community and the new responsibilities and ethics that rest on companies - both public and private -...; Tags: Sarbanes-Oxley Act, Information Technology, Environment, IT Outsourcing, Sarbanes-Oxley, Regulatory Compliance, Regulations, Outsourcing, It Services, Government, Financial Accounting, Finance, Human Resources, Policies And Procedures, It Operations, Business Operations, Outsourcing & Subcontracting; White papers 2007-01-01
Successful IT Outsourcing to Russia: This white paper highlights the advantages of outsourcing software development to Russia, which offers an abundance of highly qualified IT manpower at a competitive labor cost. By delegating some of your less critical projects to a Russian firm, your IT department can: Realize up to 60 percent...; Tags: Russia, Information Technology, IT Outsourcing, Outsourcing, Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Management; White papers 2007-01-01
Rodney Dangerfield & IT Services: The Invisible Third Choice: In the 90s, a reporter at the Wall Street Journal once dubbed me, “The Queen of Outsourcing.” The outsourcing market has changed quite a bit since then. Today with outsourcing’s reputation under fire by American workers and, well, Lou Dobbs, I’m not sure I’d want that title again. Yet, when...; Tags: outsourcing, General IT Services, HRO, F&, A Outsourcing, Systems Integration, IT Consulting, Management Consulting, Applications Development, Applications Maintenance, IT Outsourcing, Interactive Agency, Web Services, SaaS, Offshoring; Blog posts 2006-11-01
The competence of IT Outsourcing: The competence of IT outsourcingI'm not worried about outsourcingI hear my fellow IT pros whining all the time about how their jobs will go overseas. Why am I not worried?1. I investigate the market. I know what is being outsourced and what is not. 2. ...; Tags: Strategy, outsourcing, information technology, competence, IT outsourcing; Discussion threads 2006-03-01
The competence of IT Outsourcing: Paul Murphy argued in a blog post today that outsourcing mission-critical IT functions is a sign of management-level incompetence. Quoting from that post: ...outsourcing is a solution to internal incompetence at either, or both, the business and IT levels. Thus it's quite true that very few CEOs or CFOs...; Tags: General Motors Corp., information technology, outsourcing; Blog posts 2006-03-01
Study: IT Outsourcing services multiply: Study: IT outsourcing services multiplyAgree, but......bear in mind that "outsourcing" doesn't have to happen in another country.Even within the USA, there are plenty of IT outsourcing companies which want to make in-house IT departments obsolete and have all non-IT companies rely on partnerships to keep their networks working. This isn't...; Tags: Outsourcing, Recruitment & Selection, IT Services, IBM Corp., job, IT outsourcing, IT Outsourcing Services, information technology; Discussion threads 2005-12-08
Beyond Technology: Maximizing Return on IT Outsourcing Investments: This paper will explore what HP has learned from hundreds of global outsourcing engagements with clients who have used outsourcing to drive IT transformation, IT agility, and increased business value from their IT. It will focus on critical success factors that often lie outside of the outsourcing contract, but should...; Tags: Hewlett-Packard Co., Information Technology, Investment, IT Outsourcing, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting; White papers 2005-10-01
IT Outsourcing in EMEA to reach $90.9 bln by 2009: IT outsourcing revenue in Europe, the Middle East and Africa will rise from $58 bln in 2003 to $90.9 bln in 2009 at a compound annual growth rate of 6.8%. Infrastructure and application outsourcing continue to be growth areas, Gartner says.; Tags: Outsourcing, IT Services, IT outsourcing, information technology; Blog posts 2005-09-05
Making IT Outsourcing Work: Top IT Consumers in Latin America Speak Out on How to Successfully Implement IT Outsourcing: Now more than ever, governments throughout the region see outsourcing as a way to not only reduce cost and stay technologically up to date, but more importantly to really focus on their main function, which is serving the citizen. The growth in e-government practices implemented in several countries of the...; Tags: Information Technology, IT Outsourcing, Outsourcing, E-government, It Services, Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Government, Management; White papers 2005-06-02
Campbell Soup enables business transformation with IT Outsourcing: IBM Global Services - Worldwide Strategic Outsourcing provided Campbell Soup with full-scope IT infrastructure and applications support in North America and Europe under a 10-year global outsourcing agreement. Business need: Campbell Soup wanted to grow the business, and revenues, with a strategic approach to technology to better...; Tags: Information Technology, IT Outsourcing, IBM Corp., Campbell Soup, Outsourcing, Portals, Strategy, Channel Management, Enterprise Software, It Operations, Business Operations, Outsourcing & Subcontracting, Internet, Management, Marketing, Software; Case studies 2005-03-01
IT Outsourcing grew 37% in 2004: The IT outsourcing market grew by 37% in 2004, but was characterised by a larger number of smaller deals and greater competition among vendors. Datamonitor measured all new outsourcing, systems integration and consultation deals worth over $1 mln and tracked 1,814 such deals in 2004 - up 4.4% over 2003....; Tags: Outsourcing, IT Services, IT outsourcing, information technology; Blog posts 2005-01-18
IT Outsourcing grew 37% in 2004: The IT outsourcing market grew by 37% in 2004, but was characterised by a larger number of smaller deals and greater competition among vendors. Datamonitor measured all new outsourcing, systems integration and consultation deals worth over $1 mln and tracked 1,814 such deals in 2004 - up 4.4% over 2003....; Tags: Outsourcing, IT Services, IT outsourcing, information technology; Blog posts 2005-01-18
eTOM and ITIL: Should You Be Bi-Lingual as an IT Outsourcing Service Provider?: IT Infrastructure Library (ITIL) was developed by the Central Computer and Telecommunications Agency of the British government and adopted by many companies as their internal IT best practice. However, for many of the ICT service providers, especially in the Telecom industry, eTOM (enhanced Telecom Operations Map) is more widely applied...; Tags: Information Technology, IT Outsourcing, Service Provider, Telecommunications, ITIL, Process Improvement, It Services, Business Services, Telephony, Quality, Business Operations, Networking; White papers 2005-01-01
White Paper Spotlight: "IT Outsourcing Essentials" Research Series from IT Consulting Int'l: Inside Volume I - "Collaboration Fundamentals: Preventing Client/Vendor Process Mismatch" * A Process Compatibility Matrix Diagram * Real Life Process Mismatch Examples * Visual Aid to Decision Framework; Tags: Information Technology, IT Outsourcing, Outsourcing, It Services, Groupware, It Operations, Business Operations, Outsourcing & Subcontracting, Enterprise Software, Software; White papers 2004-11-01
Managing Government and Healthcare IT Outsourcing in Europe: A Relationship Based Approach: This paper offers approaches and tools for successful IT outsourcing in the European market. It begins by presenting background on the European IT outsourcing market. This sets the stage for a general discussion of the value propositions and challenges associated with IT outsourcing. The main section of the paper discusses...; Tags: Information Technology, IT Outsourcing, Health Care, Tool, IBM Corp., Outsourcing, It Services, Productivity, Government, It Operations, Business Operations, Outsourcing & Subcontracting; White papers 2004-11-01