ZDNet Resources
- Effective Facilitation
- Instantly save $500 off the standard course price when you register on TechRepublic or ZDNet! Offer ends April 30, 2008.View Available Dates and LocationsIn this highly interactive and hands-on course you'll gain the skills needed to be an effective facilitator. You'll learn how to focus and re-focus the...
- Tags: Global Knowledge Network Inc., San Jose, Facilitation
- Training 2008-04-01
- ScrumMaster Boot Camp
- Instantly save $500 off the standard course price when you register on TechRepublic or ZDNet! Offer ends April 30, 2008.View Available Dates and LocationsScrum is an agile project management process that allows you to deliver usable results during your project lifecycle, absorbing changes as you go along. In this...
- Tags: Global Knowledge Network Inc., Productivity, Project Management, Tools & Techniques, Development Tools, Strategy, Middleware, It Operations, It service Management, Management, Software Development, Software/Web Development, Enterprise Software, Software
- Training 2008-04-01
- Managing Projects with Microsoft Office Project Server 2007
- Instantly save $500 off the standard course price when you register on TechRepublic or ZDNet! Offer ends April 30, 2008.View Available Dates and LocationsLearn the key techniques to effectively manage projects using Microsoft Project Server 2007. In this hands-on course with intensive skills training, you'll learn to...
- Tags: Global Knowledge Network Inc., Dallas, Raleigh, Schaumburg, Washington, Server, Microsoft Corp., Microsoft Project, Microsoft Office, Productivity, Office Suites, Software
- Training 2008-04-01
- CIPT1 v6.0 - Implementing Cisco Unified Communications IP Telephony Part 1
- Instantly save $500 off the standard course price when you register on TechRepublic or ZDNet! Offer ends April 30, 2008.View Available Dates and LocationsPrepare to install and configure a Cisco Unified Communications Manager (CUCM) solution in a single site in this course, focusing primarily on CUCM Release ...
- Tags: Global Knowledge Network Inc., Phone, Telephony, Schaumburg, Router, IP Telephony, Cisco Unified Communications System, Cisco Systems Inc., PSTN, VOIP, Telecom & Utilities, Telecommunications, Networking
- Training 2008-04-01
- Router Essentials
- This white paper introduces the reader to basic router concepts, commands, and configurations. It is designed to address the "basic of the basics concepts" and helps lay a solid foundation for more complex routing concepts.
- Tags: Concept, Global Knowledge Network Inc., Router, Routers & Switches, Network Technology, Networking
- White papers 2008-03-14
- Switching Essentials
- Switching is an interesting topic. It could be an easy thing in your network, or it could be something that keeps you up nights. In this white paper, we will address the basics of this Layer 2 technology and help you get your switch up and running.
- Tags: Global Knowledge Network Inc.
- White papers 2008-03-14
- 2008 IT Salary and Skills Report
- Gain insight from over 7,000 IT professionals on topics such as compensation, job satisfaction, certifications, and why they seek training. Learn the top paying industries, job functions, and certifications as they relate to IT. This joint report from Global Knowledge and TechRepublic is an essential reference guide for IT...
- Tags: Global Knowledge Network Inc., Certification, Information Technology, IT Professional, Salary, Quality, Recruitment & Selection, Business Operations, Human Resources, Workforce Management
- White papers 2008-02-18
- Sharepoint Customization Best Practices
- This paper tackles a subject that has raised many questions and an equally large number of answers: How do I customize my SharePoint environment, and what is the best solution? Various types of customization elements, and how to implement them, are discussed.
- Tags: Global Knowledge Network Inc., Microsoft SharePoint, Best Practice, Customization, Groupware, Enterprise Software, Software
- White papers 2008-02-18
- SQL Server 2008: What to Expect
- Microsoft SQL Server 2008 has many great new features that will allow you to develop higher performing, more scalable next-generation applications using more than just relational data. Although this release will be a little early for many customers, the fact that the features are largely incremental in nature should reassure...
- Tags: Microsoft SQL Server 2008, Global Knowledge Network Inc., Microsoft SQL Server, Databases, Enterprise Software, Software, Data Management
- White papers 2008-02-14
- Migrating to Windows Server 2008
- Are you prepared to migrate to Windows Server 2008? In this on demand Web Seminar, Global Knowledge course director and instructor Glenn Weadock presents an overview of the key features in Server 2008, with a focus on Server Core, Read Only Domain Controllers (RODCs), Server Manager, and what you need...
- Tags: Global Knowledge Network Inc., Microsoft Windows Server, Microsoft Windows Server 2008, Microsoft Windows, Servers, Operating Systems, Software, Hardware
- Webcasts 2008-02-01
- Webcast: Voice over IP Security
- It's important to understand that VoIP is vulnerable to specific types of attacks. For example, the media channel is subject to a variety of attacks, including wiretapping and media manipulation. The signaling is also vulnerable to attack, which can include misdirected or counterfeit signaling messages that may be difficult to...
- Tags: Global Knowledge Network Inc., Webcast, Attack, Telephony, VOIP, Security, Telecommunications, Networking
- Webcasts 2008-02-01
- A+ Certification Prep Course
- View Available Dates and LocationsCompTIA's A+ certification is the industry standard for validating the foundational skills needed by today's computer support professionals. This international vendor-neutral certification requires that you pass a minimum of two exams: the required CompTIA A+ Essentials Exam and one of three specialized ...
- Tags: Global Knowledge Network Inc., Skill, Schaumburg, A+ Certification, Productivity, Remote Administration
- Training 2008-02-01
- Schedule and Cost Control
- View Available Dates and Locations Learn the skills you need to effectively establish and manage a realistic schedule and detailed budget. Through hands-on exercises, you'll learn to develop a work breakdown schedule, grasp diagramming techniques, identify task relationships, determine the critical path, employ estimating techniques, and...
- Tags: Technique, Global Knowledge Network Inc., Schaumburg, Cost Management, Cost Control, Work Breakdown Structure, Productivity, Project Management, Managerial Accounting, It Operations, It service Management, Finance
- Training 2008-02-01
- Planning, Deploying and Managing Microsoft Systems Center Configuration Manager 2007
- View Available Dates and LocationsGain the knowledge and skills you need to plan, deploy, and manage Configuration Manager 2007. Learn the essentials of planning and deploying sites and clients, configuring software distribution, deploying operating systems, and managing software updates. You'll also learn to work with remote tools...
- Tags: Software, Global Knowledge Network Inc., Dallas, Schaumburg, Washington, Microsoft Corp., Chicago, Tools & Techniques, Management
- Training 2008-02-01
- Windows Server 2008: What To Expect
- Most IT professionals who deal with ever-changing technology appreciate consistency and predictability. When people hear that a new version of Windows Server is coming out, they often ask, "How different is it?" and "Is this a quantum leap or more of a small easy upgrade?" Rather than a feature-by-feature focus,...
- Tags: Global Knowledge Network Inc., Microsoft Windows Server, Microsoft Windows, Microsoft Windows Server 2008, Servers, Operating Systems, Software, Hardware
- White papers 2008-01-04
- ITIL® Practitioner: Release and Control Management
- View Available Dates and Locations In this course, you'll focus on the implementation and management of the processes and functions involved in achieving control and stability within an IT infrastructure, including effective Change and Release Management processes based on an effective Configuration Management system. You will...
- Tags: Global Knowledge Network Inc., Information Technology, Atlanta, Configuration Management, ITIL, It Services, Process Improvement, Quality, Business Operations
- Training 2008-01-01
- Network+ Boot Camp
- View Available Dates and LocationsCompTIA Network+ 2005 Self-Paced e-Learning Bundle Network+TM is a testing program sponsored by the Computing Technology Industry Association (CompTIA) that certifies the knowledge of networking technicians with 18-24 months experience in the IT industry. Pearson VUE administers the test. Earning the...
- Tags: Global Knowledge Network Inc., Network, New York, Networking
- Training 2008-01-01
- Effective Technical Communication
- View Available Dates and Locations Learn best practices for authoring effective documents and composing your communications with clarity, relevance, and precision. In this course, you will learn how to prepare documents that clearly and concisely convey technical information to both technical and non-technical audiences. Discover your...
- Tags: Global Knowledge Network Inc., Precision, Clarity, C/C++, Programming Languages, Software Development, Software/Web Development
- Training 2008-01-01
- Introduction to Business Analysis
- View Available Dates and Locations In this introductory course, you'll delve into the role and responsibilities of the business analyst-the communication link between all business areas and a critical player in project success. Learn techniques for ensuring project success every step of the way-from identifying and...
- Tags: Technique, Global Knowledge Network Inc., Schaumburg, Requirement, Analysis, Productivity
- Training 2008-01-01
- Managing Projects with Microsoft Office Project Server 2007 Boot Camp
- View Available Dates and LocationsLearn the key techniques to effectively manage projects using Microsoft Project Server 2007. In this hands-on course with intensive skills training and test-preparation exercises, you'll learn to create project calendars and resources; appropriately identify, enter, organize, and relate project tasks; assign resources...
- Tags: Global Knowledge Network Inc., Server, Microsoft Corp., Microsoft Office, Microsoft Project, Office Suites, Software
- Training 2008-01-01
White Papers and Webcasts