Entellium Resources on ZDNet

ZDNet Resources

Rave CRM (5): Rave is the newest member of Entellium's family of powerful Customer Relations Management tools. Designed specifically for small companies with up to 5 sales professionals, Rave offers a sleek, intuitive user interface and lets you work with customer data at any time, even when you are not connected to the...; Tags: Entellium, Sun Java Studio Creator, CRM, Java Development Tools, Sales Strategy, Development Tools, Software Development, Software/Web Development, Sales; Software downloads 2008-01-04
Pushing the envelope of consumerization: On-demand vendors are at the forefront of the trend towards consumerization of enterprise applications, redesigning their software to emulate the look-and-feel of popular consumer-oriented Web sites such as Amazon.com, eBay, Google and MySpace. Their pay-as-you-go business model motivates on-demand vendors to maximize user uptake and return on investment. Therefore they...; Tags: SFA, Rich Internet Applications, Entellium, Sun Java Studio Creator; Blog posts 2006-11-17
Know thy competitor: Know thy competitorHow many buyers really believe something avendor says about a competitor? In my career in the business I have seen it all. Anonymous dirt, "edited" Gartner magic quadrants....SFDC and EntelliumI would like to know when this salesforce.com document was developed because any inaccuracies mentioned may be attributed to...; Tags: Branding, Entellium; Discussion threads 2006-03-23
Know thy competitor: It's a well-known fact that Salesforce.com CEO Marc Benioff hates to lose a deal. But some of the company's sales and marketing teams seem to be overstepping the mark, according to a document forwarded to ZDNet by Entellium, one of the following pack of on-demand CRM vendors snapping at...; Tags: Entellium, Salesforce.com Inc.; Blog posts 2006-03-23
Buyer Beware: Tips for Getting the Best Agreement From Hosted Application Vendors: More and more businesses are choosing hosted applications in general, and CRM applications in particular, to help them meet their business technology needs. Unfortunately, most hosted CRM buyers spend 95 percent of their time focusing on the features and functions that a solution contains, and nearly no time on what...; Tags: Entellium, Agreement, Buyer, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software; White papers 2005-12-13

Cutting the Risk From CRM Purchase and Deployment: Customer Relationship Management (CRM) applications have finally evolved from a risky 18-month IT project into an essential productivity tool that any size business can easily purchase and deploy. Dramatic improvements in value and user-friendliness have fueled this adoption as well as the fact that powerful CRM can now cost less...; Tags: Entellium, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing; White papers 2005-04-20
Hosted CRM vs. In-House: Which Direction Should Your Company Take?: The debate about the "where" of CRM, whether to deploy the technologies in-house or "rent" them, has been discussed at length in the industry. This whitepaper cuts through the hype and lays out the business case and trade-offs for each approach.; Tags: Entellium, Hosted CRM, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software; White papers
CRM without Workflow is not CRM: How to Maximize Sales and Service Productivity: Workflow enables businesses of all sizes to realize the enormous benefits that were previously only available to large budgeted enterprise-level organizations. Since there are multiple vendors offering hosted CRM applications, we believe the buyer's toughest (and most important) decision is finding a vendor that offers the many benefits that come...; Tags: Entellium, Sales, Workflow, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software; White papers
Entellium CRM Best Practices - Sales: This webcast will discuss how to optimize your sales effectiveness using lead management, multiple sales workflows, key usability features and powerful business intelligence.; Tags: Entellium, Best Practice, Sales Strategy, Sales Force Management, Sales; Webcasts
Subfocal Solutions Realizes Tangible ROI With Entellium CRM: Subfocal Solutions offers outsourced accounting functions enabling any business to lower their accounting costs while simultaneously improving the quality and timeliness of their financial reports. Subfocal Solutions' staff of accountants had an unenviable task - simultaneously tracking the status of over 45 different workflows consisting of more than 100 separate...; Tags: Entellium, Accounting, ROI, CRM, Subfocal Solutions, Operational Accounting, Financial Services, Finance; Case studies

Additional Resources

SaaS vendors, eat your own dogfood, or die: SaaS vendors, eat your own dogfood, or dieWhat's the process for creating an SLA when you use cloud infrastructure?Phil - this is really interesting on many levels, but one of the things I am wondering is how does a SaaS application provider put together an SLA for clients when they...; Tags: Software as a Service (SaaS), software-as-a-service, SaaS CRM, SaaS company, outage; Discussion threads 2008-02-15
Small outage at Salesforce.com, not many upset: Small outage at Salesforce.com, not many upsetIt's The News that brought them downI wonder yesterday's romur about shopping themselves to Oracle is one reason for the downded service?If the news turns out to be true then the smaller crm vendors such as Salesboom.com, RightNow, Entellium, etc should be super happy!RE:...; Tags: Manufacturing, Sales force management, Small outage, outage, upset, Salesforce.com Inc.; Discussion threads 2008-02-12
Salesforce.com: What's the chocolate budget?: Salesforce.com: What's the chocolate budget?CRM Media CorruptionSo Basically, Salesforce.com bribes the journalists and bloggers by sending them chocolate and other stuff like a press-release on a USB drive, etc in order to get the media attention?!!No wonder the media is not covering the other online crm vendors such as Netsuite,...; Tags: Sales force management, Advertising & Promotion, Salesforce.com Inc.; Discussion threads 2008-01-04
Gaming comes to business software: One of the biggest challenges when businesses implement sales force automation — even after the softwares up and running — is getting sales people to actually use it. Entellium CEO Paul Johnston took to the stage for the end-of-day seesion at SaaScon yesterday to explain how his company...; Tags: CRM; Blog posts 2007-04-19
SaaS in 2007: reaching out to offline users: Just a few months ago, I got flamed by several usually friendly bloggers for pointing out Why Office 2.0 will never go wholly online. Timed a few days before the Office 2.0 conference, my posting was lambasted as "wrong and naive" by Stefan Topfler, while Dennis Howlett said I was...; Tags: on-demand, Socialtext, Collaboration, Architecture, Rich Internet Applications; Blog posts 2006-12-15
Why Office 2.0 will never go wholly online: Dan wants to know what to ask Esther when Office 2.0 kicks off next week. Heres my question:Who in the world can guarantee that they will never have to work offline? I pose the question as an antidote to the huge amount of utter tosh thats written or spoken about...; Tags: Microsoft Office, Office 2.0; Blog posts 2006-10-05
Billion dollar SaaS sectors: The drawback of having Salesforce.com as such a dominant figure in the SaaS industry is that many casual observers form the erroneous impression that SaaS is just a handful of companies, largely confined to the CRM sector. Nothing could be further from the truth. To see the full extent...; Tags: Saas; Blog posts 2006-09-24
Talk of the devil: Talk of the devilMS should have been banned from having a PR machine!More clear abuse of the media by BUYING the minds of readers. Microsoft has not changed at all!Irrelevant MicrosoftThis just goes to show how largely irrelevant Microsoft is in the apps world in general. Nobody is going to...; Tags: Advertising & Promotion, Microsoft Corp., CRM; Discussion threads 2006-07-13
CRM sector not done with mergers yet, says Gartner: CRM sector not done with mergers yet, says GartnerIt wont stopThe next consolidations will be by traditional CRM vendors purchasing on demand (SaaS) crm rivals. Some will be bought for the revenues such as Salesforce.com but others like Salesboom.com and Entellium will be bought for the technology as well.; Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, CRM, merger, Gartner Inc.; Discussion threads 2006-06-22
RightNow nets Salesnet, targeting Salesforce.com: RightNow nets Salesnet, targeting Salesforce.comWow! Thats it?!That is crazy! 9 million in cash! what a good deal. Salesnet must be in financial trouble, or they would’ve stayed in the market.The other tow companies to watch for in terms of consolidation is Salesboom.com and Entellium; Tags: Sales force management, Salesnet, RightNow Technologies, Salesforce.com Inc.; Discussion threads 2006-05-23