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- XP SP3 not generally available yet, after all
- Microsoft has decided not to release Windows XP Service Pack (SP) 3 to Windows Update and the Microsoft Download Center as planned on April 29. The reason? A last-minute compatibility issue with a Microsoft application -- Microsoft Dynamics Retail Management System (RMS). Here's the latest from a...
- Blog posts 2008-04-29
- 59% of internet users use social media to vent about Customer-care experience
- 59% of internet users use social media to “vent” about a customer-care experience. 74% of internet users choose companies/brands based on others’ customer-care experiences shared online, according to Society for New Communications Research. 72% research companies’ customer care online prior to purchasing products and services at least sometimes. 84% consider...
- Blog posts 2008-04-28
- VMware targets long-term deals; pursues lock-in strategy
- VMware's first quarter results got the company out of Wall Street's penalty box and highlighted how the virtualization leader is trying to sign customers up to long-term licensing deals to fend off a potential pricing pressure from rivals such as Citrix and Microsoft. VMware after the closing...
- Blog posts 2008-04-23
- Posh Boutique (exe)
- It's Alicia's birthday and she has a big surprise coming! Her grandmother, Lily, has decided it's time for Alicia to take over her chain of posh boutiques. Alicia thinks it sounds like a dream come true but in reality it takes a special someone with great timing, a keen business...
- Software downloads 2008-04-18
- HP and the next generation data center
- Today HP is announcing its salvo in the battle for the next generation datacenter (NGDC). HP wants to be the winner in the battle for the universal hardware platform for virtualized applications, the battle for management and orchestration software for that datacenter and the battle to provide key global services...
- Blog posts 2008-03-17
- 10 ways to improve your deskside manner
- When you go out of the office and meet a customer to resolve a fault or issue, using soft skills can help get the customer on your side. It's a given that you will have the technical skills, or you'll know where to find them. But the way you deal...
- Download resources 2008-03-17
- Time to call the Red Hat-JBOSS deal a failure?
- One of the first in-person interviews I did for this blog was with Marc Fleury, then CEO of JBOSS. He was celebrating a business deal, but soon after had much more to celebrate, the acquisition of JBOSS by RedHat for $350 million. Fleury left...
- Blog posts 2008-03-03
- Verizon sending stay-with-us "inducment letters" to defecting voice Customers
- A Fierce VoIP reader provides the site with a copy of an "inducement letter" Verizon is sending customers who want to leave their phone services for the inducements of cable-delivered VoIP and other grener pastures. The site points out these letters are being...
- Blog posts 2008-02-19
- EchoSign 3.0 arrives, but will it take in the enterprise?
- The release of version 3.0 sees EchoSign with a new set of web threads along with the introduction of 'true' enterprise class service features for its one click electronic document signing and delivery service. The developers have bitten the process complexity bullet and delivered a service that has enterprise...
- Blog posts 2008-02-13
- Is 2008 the year the telcos crack SaaS?
- If the world is converging on The Big Switch to utility computing, then where are the telcos? As utility providers of the access and transmission infrastructure of the Internet, you'd think they'd be at the forefront of the SaaS revolution. But they're not. The history of software-as-a-service — especially if...
- Blog posts 2008-01-14
- Glongoo Genie (exe)
- This software was created to help you acquire new clients to improve your business. Glongoo Genie will help you to find new contacts and customers for your service or products. The software will search the internet for emails you want. Whatever you enter as search term, will be analysed and...
- Software downloads 2008-01-03
- Web Host Offers Customers More Flexibility With Improved Application Environment
- CrystalTech Web Hosting offers Web hosting to businesses around the world. Based in Phoenix, Arizona, CrystalTech has 80 employees and hosts more than 100,000 domains for customers in 110 countries. CrystalTech Web Hosting wanted to provide its software-developer customers with the ability to get more done, faster. Using Windows Server...
- Case studies 2008-01-01
- Online Retailer Adopts Software-Plus-Services to Connect With Customers
- Play.com is the fourth largest online retailer in the United Kingdom. the company has been investigating new ways to interact with its customers. Having successfully incorporated customer reviews into the site, Play.com decided to enhance the Web site further, to: encourage customers to interact with each other; make play.com features...
- Case studies 2008-01-01
- PG&E CIO: Pat Lawicki - Transcript
- Dan Farber: Pat thanks for joining me. Pat Lawicki: Thank you, I'm delighted to be here. Dan Farber: Now you've been at PG&E in 2005, it's a company that's undergoing some transition as you're putting in new systems. What is the scope of...
- Blog posts 2007-12-11
- Customer intimacy not strong at SAP
- Just as my fellow Irregulars are getting ready to tackle SAP executives at the company's 'Influencers' Summit' in Boston comes a mea culpa from Steve Rogers, SAP UK's managing director. According to a report from Stuart Lauchlan, Rogers said at the company's recent UK user conference: "When I joined,...
- Blog posts 2007-12-04
- Kennel Manager (zip)
- This is a great program for any size pet boarding operation (dogs and cats). It's hard to stay organized in a small business, where everybody has a lot of hats to wear, and where customers expect your immediate reaction to their needs. If you don't do it, they are off...
- Software downloads 2007-12-03
- View the World From Your Customer's Shoes
- Customers act in their own interests, not others. One must first view the world from the customer's perspective before presenting the solution as the bridge that enables them to achieve their goals. This not only applies to prospects but also applies to existing customers when one is trying to "Up-sell"...
- White papers 2007-12-01
- Dell cribs services playbook from larger rivals
- Dell is beginning to sound a lot like IBM, HP, EDS or any other technology services provider. The big question is whether it'll succeed at running infrastructure for customers. One of the big takeaways from Dell's conference call Thursday evening--aside from the lack of guidance, slight hostility from analysts...
- Blog posts 2007-11-30
- Judge slams FBI fishing expedition at Amazon
- How would you feel if you bought a book through Amazon and then found out your book purchasing records had been turned over to the FBI? Would it make you think twice about shopping at Amazon in the future? Amazon think so, and it turns out, so does a federal...
- Blog posts 2007-11-28
- Vonage makes two smart Customer service moves-oops, sorry, that's Vonage UK
- Vonage UK has made two announcements this week that seems to indicate someone over there is on the ball with regard to customer service. First, Dan Connor announces in his independently owned and run Vonage Forum's Digest that: Vonage UK and inQ...
- Blog posts 2007-11-28
BNET Industries
- Customer Acquisition Network Holdings Inc.
- Customer Acquisition Network Holdings is a provider of Internet advertising solutions for Internet publishers and advertisers. Co. offers advertisers an integrated multi-channel Internet advertising solution...
- Customer Acquisition Network Holdings Inc. company page on BNET »
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With this special limited time offer customers who trade-in 2 Sun Fire V240 servers will get a 50% trade-in allowance when they purchase a new Sun SPARC Enterprise T5120 or Sun SPARC Enterprise T5220 server.
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- Intel forum post: vPro is great, but who has the best vPro agent?
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"Some agents have remote control and power issues with Vista; some agents server consoles don't work with 64 bit servers; some agents don't do IDE redirect. I have staged two companies with VPro machines, but have not installed an agent until I find the complete solution. Help!!"
- Follow an interesting discussion about the Intel® vPro™ technology platform >>
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