ZDNet Resources
- Microsoft Dynamics CRM Online
- If you're looking to take your customer relationship management to the next level, we invite you to try Microsoft Dynamics CRM Online for 30 days free. Microsoft Dynamics CRM Online is a groundbreaking new hosted solution that gives you Microsoft Dynamics CRM capabilities without the investment in IT infrastructure and...
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., CRM, Microsoft Dynamics CRM Online, Microsoft Dynamics Live, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Software downloads 2008-05-04
- Building a World Class Sales Machine
- Who wouldn't want a world class sales machine? Highly desired and equally elusive, information driven sales and streamlined business processes represent the panacea of Customer Relationship Management. Okay, so what's that mean to your business in a down economy? To learn about the potential and...
- Tags: CRM, Sales Strategy, Advertising & Promotion, Customer Relationship Management (CRM), Sales Force Management, Enterprise Software, Sales, Marketing, Software
- Webcasts 2008-04-29
- Qsale (exe)
- Qsale was developed for persons wanting to convert from a manual billing system to a computerized one, or people who already have an invoicing or Point Of Sale (POS) system, but really wants to get a simple system to generate their invoices. It supports entering of items and bar codes,...
- Tags: Invoice, Q1 Software Systems & Solutions, Printers, Sales Channel, Sales Strategy, Customer Relationship Management (CRM), Hardware, Peripherals, Sales, Enterprise Software, Software
- Software downloads 2008-04-29
- Zoho's Chinese bet
- Zoho today announced it has entered a white label distribution deal with Baihui for distribution of its applications in China. Today, the deal includes Writer, Sheet, Show and CRM under Baihui's branding. Assuming the deal works well, then it is understood the arrangement will be extended to include other applications....
- Tags: China, CRM, Zoho, Advertising & Promotion, Customer Relationship Management (CRM), Branding, Enterprise Software, Marketing, Software, Dennis Howlett
- Blog posts 2008-04-24
- Insider (exe)
- The right choice for better businessInsider is the integrated CRM solution that small and mid-sized companies were waiting for. Insider a powerful office management system for task and contact management, marketing, sales and invoicing. Insider is user-friendly, easy to learn and use. Insider hides no additional implementation costs and requires...
- Tags: Insider, International Resource Management, Remote Access, Customer Relationship Management (CRM), Internet, Sales Strategy, Enterprise Software, Software, Sales
- Software downloads 2008-04-24
- FLEMAN (zip)
- Fleet management software for dispatching centers mostly used in public transportation companies. Our main clients are taxi companies which are using this system as a complete CRM solutions because of its many possibilities. It offers quite unique and useful form for dispatchers to be able to monitor phone calls momentarily....
- Tags: Monitor, Brans, Transportation, Monitors & Displays, Customer Relationship Management (CRM), Tools & Techniques, Enterprise Software, Hardware, Components, Software, Management
- Software downloads 2008-04-23
- Microsoft CRM Online: not so sharp
- Let me start off by offering grudging congratulations to Microsoft, which took the wraps off CRM Online today, for finally acknowledging that it has to totally re-architect its software to be able to offer it on demand. Tim O'Brien, senior director of platform strategy for Microsoft, spelt it out in...
- Tags: Salesforce.com Inc., Razor, Microsoft Corp., Microsoft CRM, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Phil Wainewright
- Blog posts 2008-04-22
- Microsoft finally takes the beta tag off its Salesforce competitor
- For the past couple of years, Microsoft has been crowing about its hosted CRM service that competes head-to-head with services from Salesforce.com. It wasn't until today, April 22, however, that Microsoft's offering in this space became generally available. Microsoft has now taken the "Early Access" label...
- Tags: Salesforce.com Inc., Microsoft Corp., Beta, CRM, Redmondians, Advertising & Promotion, Customer Relationship Management (CRM), Sales Force Management, Enterprise Software, Marketing, Software, Sales, Mary Jo Foley
- Blog posts 2008-04-22
- Siemens vs. Microsoft: Round Two
- Siemens announced today two new UC-enabled Contact Center packages based on OpenScape UC Server, and a new Voice Portal solution. The products will be available June 30, 2008. The products are being driven in part by trends in the contact center and in part by trends...
- Tags: Siemens AG, Siemens HiPath OpenScape, Contact Center, Microsoft Corp., UC, Call Centers, Groupware, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software, Dave Greenfield
- Blog posts 2008-04-21
- Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence With CRM Solution
- Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. The company's 5,000 employees used diverse tools to access customer data located in a wide array of databases. These solutions created silos of customer information, limited visibility into sales and marketing data, and hampered employee...
- Tags: Business Intelligence, Staffing, CRM Solution, Sales, CRM, Staffing Service, Customer Relationship Management (CRM), Enterprise Software, Software
- Case studies 2008-04-18
- Teachers Association Turns to Centralized Data Repository to Improve Member Service
- The California Teachers Association (CTA) serves 350,000 members. It provides a full range of offerings, including the improvement of teaching conditions, representation in the political arena, insurance, and education-oriented publications. The California Teachers Association (CTA) relies on a complex and highly integrated IT environment to capture and manipulate data. CTA...
- Tags: Microsoft Corp., CRM, California Teachers Association, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Case studies 2008-04-16
- MLM Customer Relationship Management System (exe)
- MLM CRM software will give you the ability to track all your customers or distributors. Key features: The hub of any successful network marketing operation. Windows based, GUI interface for fast, efficient, user friendly operation. Distributor / Customer database. Database independent - no third party software needed. Runs stand-alone or...
- Tags: Distributor, CRM, MLM-Tracker, Customer Relationship Management (CRM), Storage, Advertising & Promotion, Databases, Enterprise Software, Software, Hardware, Marketing, Data Management
- Software downloads 2008-04-08
- Service Provider Cuts Costs, Speeds Development, and Simplifies Remote Access
- TUV NORD Group provides inspection and certification services for numerous industries. With 8,000 employees spread across Germany and 70 other countries, the company sought a way to simplify remote access to IT resources. Mobile employees also needed an easier way to work with the company's mission-critical customer relationship management system...
- Tags: Microsoft Corp., CRM, TUV NORD Group, Remote Access, Advertising & Promotion, Microsoft Windows Server 2008, Customer Relationship Management (CRM), Telecommunications, Enterprise Software, Marketing, Operating Systems, Microsoft Windows, Software
- Case studies 2008-04-01
- Microsoft Dynamics CRM Online 30 Day Trial
- If you're looking to take your customer relationship management to the next level, Microsoft invites you to try Microsoft Dynamics CRM Online for 30 days -- free! Microsoft Dynamics CRM Online is a groundbreaking new hosted solution that gives you Microsoft Dynamics CRM capabilities without the investment in IT infrastructure...
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., CRM, Microsoft Dynamics CRM Online, Microsoft Dynamics Live, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Resource centers 2008-04-01
- An Introduction to Microsoft Dynamics CRM Online
- View Microsoft's Webcast to see how you can use Microsoft Dynamics CRM Online, and learn about the importance of CRM from Martha Rogers, globally recognized leader in customer strategy and relationship marketing, and founding partner of The Peppers & Rogers Group, part of The Carlson Marketing Group. This Webcast also...
- Tags: Microsoft Dynamics, Webcast, Microsoft Dynamics CRM, Microsoft Corp., CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Webcasts 2008-04-01
- Microsoft to rebrand 'CRM Live' as 'CRM Online'
- As part of its ongoing (and much-needed) attempt to clarify its online-services branding, Microsoft is renaming its "Dynamics CRM Live" product as "Dynamics CRM Online." Microsoft is planning to announce the new name in the next 24 hours, company officials said on March 27. ...
- Tags: Microsoft Corp., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software, Mary Jo Foley
- Blog posts 2008-03-27
- Customer Information Manager (zip)
- CIM is the professional management system for Customer Support, Call Center, and Help Desk. Allows you to add call logging, customer details, product details, and backup system. Provide concurrent users so that application can install more then one computer. Customize reports are also available, you can email to customer service...
- Tags: Detail, CIM, Help Desk, Call Centers, Backups, Customer Relationship Management (CRM), E-mail, Product Marketing, It Operations, Enterprise Software, Software, Online Communications, Marketing
- Software downloads 2008-03-24
- Microsoft's Platform as a Service Plans: Putting the Pieces Together
- Microsoft is getting into the platform as a service (PaaS) market, and doing so in a rather major, though stealthy way. It's no secret that the company's Software+Services strategy has a lot of PaaS capabilities, but putting together information from announcements and briefings at this week's Dynamics Convergence conference, as...
- Tags: Release, Microsoft Corp., Service, Cloud, Operational Accounting, Data Centers, Customer Relationship Management (CRM), Advertising & Promotion, Strategy, Enterprise Software, Finance, Storage, Hardware, Data Management, Software, Marketing, Management, Joshua Greenbaum
- Blog posts 2008-03-14
- Oracle skins CRM with social networking
- There's been a lot of debate and soul-searching among so-called Enterprise 2.0 gurus and vendors about how to bring social networking to the enterprise. Here's an interesting new take from Oracle CRM, launched today: build social networking into the applications enterprises already use. Anthony Lye (pictured), who...
- Tags: Oracle Corp., Network, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Social Networking, Enterprise Software, Marketing, Software, Online Communications, Phil Wainewright
- Blog posts 2008-03-11
- Oracle launches latest on-demand CRM release; Pushes social networking
- Oracle on Tuesday released its latest on demand CRM effort--Oracle CRM On Demand Release 15--with the primary new feature being social networking capabilities. The move is just the latest in the effort of large software vendors to make social networking and other Web 2.0 features part of...
- Tags: Oracle Corp., Network, On-demand, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Social Networking, Enterprise Software, Marketing, Software, Online Communications, Larry Dignan
- Blog posts 2008-03-11
White Papers and Webcasts
In this Super Techies interview, larger-than-life techie Marc Canter talks with ZDNet's Editor in Chief Dan Farber about his career as a multimedia pioneer.
You're a growing business looking for a technological edge - but without the usual high cost and complexity. Sun is here for you, with powerful, open innovations - starting as low as $895 - that can drive revenue and add bottom-line value.
Designed specifically to address the concerns of senior IT managers at organizations with more than 100 employees, the Intel Premier IT Professional Program provides best practices via local and e-Seminars and a members-only Web site.
