Business Case Resources on ZDNet

ZDNet Dictionary Definition

Business Case: The financial impact of spending money. Rate of return, cash flow, length of payback period and other financial criteria are all part of the business case decision making process.; Full Business Case Definition >>

ZDNet Resources

Effective Business Cases: Instantly save $500 off the standard course price when you register on TechRepublic or ZDNet! Offer ends April 30, 2008.View Available Dates and LocationsIn this course, you'll learn the most common disciplines and methodologies used to create and present a business case with clear, concise, and fact-based ...; Tags: Business Case; Training 2008-04-01
Hosted Microsoft Exchange: The Business Case for SMBs: Small and medium-sized businesses (SMBs) need the productivity gains that come with a feature-rich, secure, and highly reliable "big enterprise" messaging solution like Microsoft Exchange. However, the internal deployment of such a solution has become increasingly complex and cost-prohibitive for many of today's SMBs. Download this white...; Tags: Business Case, Collaboration, Microsoft Exchange Server, Messaging, Microsoft Corp., Small And Medium Business, USA.NET, Smb/Sme, Groupware, E-mail Servers, Enterprise Software, Software; White papers 2008-02-01
Controlling Software Complexity: The Business Case for Static Source Code Analysis: Because of the increasing role software plays in almost every facet of our lives and businesses, developers are under constant pressure to perform. They are challenged to deliver increasingly advanced applications on stringent timetables. Compound this with the growing complexity of applications themselves, add distributed or outsourced development teams, and...; Tags: Business Case, Software, Complexity, Coverity, Analysis, Tools & Techniques, Management; White papers 2008-01-01
Understanding Total Cost of Ownership in Building an Advanced Store Systems Business Case: This paper provides a detailed view of the considerations required to evaluate advanced store systems platforms and how to ensure that the retailer's business priorities are fully addressed in the business value analysis. It examines the importance of using a Total Cost of Ownership (TCO) model as a more accurate...; Tags: Business Case, TCO, International Data Group, Roi/Tco, Retail, Finance, Managerial Accounting; White papers 2008-01-01
Five tips for achieving IT success in 2008: Given the ubiquity of failed IT projects, let's close 2007 with my list of five tips that guarantee successful projects in 2008: 1. Build a business case The business case must rigorously state why the project is necessary, how it supports organizational goals, and...; Tags: Business Case, Project, Information Technology, Strategy, Management, Michael Krigsman; Blog posts 2007-12-31

Forrester Consulting Case Study: The Business Case For Better Problem Resolution Processes: Are your development and testing teams unknowingly wasting time and resources on application problem resolution? Read this commissioned study conducted by Forrester Consulting in which 150 managers, directors, and VPs in charge of application development reveal how much time teams spend trying to diagnose problems--and the impact it can...; Tags: Business Case, BMC Software Inc., Team, Problem Resolution, Team Management, It Management, Software Development, Management, It service Management, Software/Web Development; White papers 2007-11-01
Avaya IQ: Making the Business Case for Intelligent Contact Center Reporting: Avaya IQ is a reporting and analytics platform that enables companies to share one view of reality to make faster, better decisions and create a consistent customer experience. Customers and analysts have acknowledged Avaya Call Management System (CMS) as the gold standard for contact center reporting. To...; Tags: Business Case, Contact Center, Avaya Inc., Avaya IQ, Call Centers, Financial Planning, Customer Relationship Management (CRM), It Operations, Finance, Enterprise Software, Software; White papers 2007-11-01
Avaya IQ: Making the Business Case for Intelligent Contact Center Reporting - How Contact Center Reporting and Analytics Can Deliver a Rapid Return on Investment: Contact centers are under increasing pressure to lower technology costs and increase the return on every investment. Avaya IQ helps the user achieve these goals. This next-generation reporting and analytics platform gives the user the information he or she needs - from the big picture down to the precise details...; Tags: Business Case, Analytics, Agent, Contact Center, ROI, Avaya Inc., Avaya IQ, Call Centers, Customer Relationship Management (CRM), Real Estate, Financial Planning, It Operations, Enterprise Software, Software, Business Operations, Finance; White papers 2007-11-01
Is there really a need for Business Cases?: Is there really a need for business cases?YesA business case is useful if it is well written for the audience it is being target at (Senior management). A poorly written business case is useless. See my business case and benefit resources athttp://benefitsrealization.blogspot.com/Positive NPV; Tags: business case; Discussion threads 2007-10-23
Top Tips for Getting the Most Out of Distributed Work: Studies show that empowering employees to work anytime and anywhere increases their productivity. In addition, providing flexible work options like working from home can help small and mid-size companies compete for top talent with their large-enterprise counterparts. In fact, a distributed work plan provides many benefits...; Tags: Human Resources, Digital Media, Benefits, Workforce Management, Citrix Systems Inc., Webcast, Consumer Electronics, Personal Technology, benefit, business case, business development, mobile, on-demand, product marketing, talent, workforce; Webcasts 2007-10-23
Is 'SOA Business Case' a paradox?: Is there really such a thing as an "SOA business case," or is it a paradox? In presenting a business case, the three letters "SOA" probably shouldn't even be mentioned. However, SOA inevitably results in a bump in costs (at least for the short-term) that needs to...; Tags: Business Case, Problem, SOA, Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software, Joe McKendrick; Blog posts 2007-10-03
Before we know who owns the SOA Business Case, how about simple business processes?: There's a good article on "owning" the business case for SOA on SearchWebServices.com. Some of my most respected analysts are quoted. But is the question posed a relevant one? While making the business case for SOA is and will be a fascinating topic for some time, we...; Tags: Business Case, Business Process, SOA, Service-Oriented Architecture (SOA), Web Services, Operational Planning, Middleware, Enterprise Software, Software, Business Operations, Dana Gardner; Blog posts 2007-09-24
A Comprehensive WiMAX Operator Business Case Process: Developing a WiMAX business case could be a complex and time-consuming process. Yet the need to determine the CapEx, OpEx and ROI is critical to any deployment. Promptly analyzing over 250 input variables, easily modifying these variables, testing key assumptions, and instantly visualizing their impact on a WiMAX business plan...; Tags: Business Case, WiMAX, Wi-Fi, Wireless; White papers 2007-09-01
The Components of a Quality Business Case: Business cases are following their own "maturity model" as they move from filling the need for obtaining funds for a standalone initiative to being a driver for project planning, serving as the tool for prioritization of competing investments, and becoming an enabler of long-term project benefits realization. As the sophistication...; Tags: Business Case; Research reports 2007-07-18
Implementation Failures and ROI: All too often, enterprise software buyers pay insufficient attention to examining the likely achievable ROI of technology they are about to purchase. Wisconsin Technology Network interviewed Leslie Hearn, vice president and CIO of TDS Telecom, on the subject of establishing a strong business case when purchasing software. From the article:Hearn...; Tags: Implementation; Blog posts 2007-07-09
Making the Business Case for Unified Communications: Today, business executives understand that Internet Protocol-based (IP-based) solutions operating over a converged voice-and-data network are the best choice to replace aging telephone systems. But because the expense for fully implementing Voice over IP (VoIP) and unified communications also impacts the data network, you want your investment to deliver a...; Tags: Business Case, Unified Communications, IP, Cisco Systems Inc., Telephony, Network Technology, VOIP, Networking, Telecommunications; White papers 2007-06-29
Building the Business Case to Upgrade to Oracle E-Business Suite Human Resources Management System Release 12: Off late business challenges center on an ever-changing, increasingly mobile asset: the workforce. With talent management emerging as a hot-button issue from the boardroom to line-managers, organizations must move towards an environment of total employee engagement, linking individual skills, goals and competencies to those of the organization. In recognizing this...; Tags: Business Case, Talent, Oracle Corp., Oracle E-Business Suite, Talent Management, HRMS, Workforce Management, Human Capital, Asset Management, Human Resources, Operational Planning, Business Operations; White papers 2007-06-01
Make a strong Business Case for good user interface and usability design: Without good user interface design, users won't like your product, whether it's software, hardware, or a Web site. Without usability design and testing, you'll never know if your design is useful until you receive input from the public. If the user interface is a flop, you and your...; Tags: Business Case, User Interface, Addison-Wesley, Chapter Coverage; Book chapters 2007-05-11
Nemertes Research: The Business Case for Voice over IP: VoIP clearly is a critical and common application at the vast majority of organizations. As companies start or continue their VoIP deployments, they must consider each vendor's price relative to the others', as well as total cost of ownership. They also should look beyond the actual dollars. If a price...; Tags: Business Case, Nemertes Research, IP, Avaya Inc., Telephony, VOIP, Telecommunications, Roi/Tco, Networking, Finance, Managerial Accounting; White papers 2007-04-07
The Business Case for Information Management by Frank Buytendijk: This second white paper by Frank Buytendijk describes, from an external market approach, what Information Management is, what the business cases for it are, and the value propositions of having a clear Information Management strategy to sustain the business. This is an excellent offer to lead with in an effort...; Tags: Business Case, Information Management, Hyperion Solutions Corp., Strategy, Management; White papers 2007-03-01