ZDNet Resources
- Live Webcast: Forrester Best Practices: Improve IT Service Delivery and Support
- The IT help desk is the guardian of day-to-day business productivity and, more importantly, the front door to your IT organization. However, a Forrester survey reveals that only 53% of technology users at U.S. companies are satisfied with the support services they receive. Join this live TechRepublic...
- Tags: Webcast, Information Technology, Best Practice, Forrester Research Inc., Service Delivery, IT Help Desk, Strategy, Management
- Webcasts 2008-05-07
- Webcast: Best Practices for a Successful SOA Implementation
- Pundits claim that you will reap returns on your SOA investments only after the implementation reaches a critical mass. Oracle Fusion Middleware customers have repeatedly demonstrated phenomenal ROI from the get-go. It is a potent combination of seasoned implementers and underlying product capabilities that have ensured tactical as...
- Tags: Oracle Corp., Webcast, SOA, Best Practice, Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software
- Webcasts 2008-05-05
- Best Practices for Business Continuity and Disaster Recovery
- Business Continuity (BC) and Disaster Recovery (DR) practices go hand-in-hand. Likewise, both the BC & DR solutions you choose must closely align with the needs of your business. To meet these requirements and satisfy your organization's tolerance for downtime and data loss, you need to implement a recovery strategy based...
- Tags: Failover, Continuous Data Protection, XOSoft, Computer Associates International Inc., Best Practice, Business Continuity, Disaster Recovery, It Services, Data Management
- Webcasts 2008-04-23
- IBM Virtualization Engine TS7700 Series Best Practices
- The IBM Virtualization Engine TS7700 is a mainframe virtual tape solution implementing a fully integrated, tiered storage hierarchy of disk and tape. The purpose of this paper is to describe best practices for the TS7700 based on theoretical data and practical experience. Copy Consistency Point recommendations are described for various...
- Tags: Virtualization, Best Practice, Tiered Storage, IBM Corp., IBM Virtualization Engine TS7700
- White papers 2008-04-01
- Microsoft FDCC Webcast Series: Making the Windows Firewall Work in an FDCC Environment
- This webcast cover the FDCC Windows Firewall settings for Windows XP and Vista and provide best practice recommendations on how customers can still perform key functions with the FDCC recommended settings in place. Topics that will be covered include configuring exceptions for key functions like File and Print sharing, remote...
- Tags: Webcast, Microsoft Windows Vista, Microsoft Corp., Best Practice, Microsoft Windows Firewall, Microsoft Windows, Firewalls, Microsoft Windows Vista (Longhorn), Microsoft Windows XP, Operating Systems, Software, Networking
- Webcasts 2008-03-05
- Microsoft FDCC Webcast Series: The Microsoft Deployment Toolkit (MDT) - Best Practices to Build an FDCC Standard Image
- This webcast provides an overview of the Microsoft Deployment Toolkit (MDT), which is the next version of the Business Desktop Deployment (BDD) 2007) Solution Accelerator. It covers how to use MDT to build a Windows XP, Vista or Windows Server 2003 image, best practices for installing applications, and techniques that...
- Tags: Webcast, Microsoft Corp., Best Practice, Image, Microsoft Windows, Microsoft Windows Server 2003, Servers, Operating Systems, Software, Hardware
- Webcasts 2008-03-02
- ASM and Multipathing: Generic Best Practices and Information Matrix
- In this competitive business climate, well-planned business continuity strategies must include redundancy to ensure server resources are able to access storage devices even in the event of a failure. Disks and controllers can fail, and data paths can become congested resulting in bottlenecks or can fail entirely cutting off access...
- Tags: Disk, Server, Best Practice, Storage RAID Technology, Storage, Hardware
- White papers 2008-03-01
- IBM Virtualization Engine TS7700 Series: Best Practices
- The Batch Magic tool is used to size a customer's current workload and to determine the size of the TS7700 needed to handle that workload. The tool determines several aspects of the required TS7700 including the host throughput required, in 100 MB/sec increments, and the number of back-end physical drives...
- Tags: Back-end, Best Practice, IBM Corp., Batch Magic Tool, Productivity, Virtualization, Hardware
- White papers 2008-03-01
- HP Data Protector 6.0 Software Object Consolidation: "Best Practices"
- HP Data Protector Software A.06.00 introduces an advanced backup solution called synthetic full backup. This solution enables to create synthetic full backups and virtual full backups with an operation called object consolidation allowing implementing an incremental forever backup strategy. The incremental forever paradigm means that except for the first backup...
- Tags: Software, Hewlett-Packard Co., Consolidation, Best Practice, HP Data Protector Software A.06.00, Backups
- White papers 2008-03-01
- Sharepoint Customization Best Practices
- This paper tackles a subject that has raised many questions and an equally large number of answers: How do I customize my SharePoint environment, and what is the best solution? Various types of customization elements, and how to implement them, are discussed.
- Tags: Global Knowledge Network Inc., Microsoft SharePoint, Best Practice, Customization, Groupware, Enterprise Software, Software
- White papers 2008-02-18
- Working Together From a Distance: Best Practices for High-Performance Virtual Teams
- How do you empower geographically dispersed teams to work well together and equip leaders for success in an increasingly virtual workplace? Organizations that have successfully implemented an online workplace will tell you that communicating clearly is the key to remaining competitive. Listen to this TechRepublic Webcast as...
- Tags: Virtual Team, Electronic Communication, Webcast, Citrix Systems Inc., High-performance, Best Practice, Online Communications, Digital Media, Consumer Electronics, Personal Technology
- Webcasts 2008-02-14
- SAN Volume Controller: Best Practices and Performance Guidelines
- The IBM SAN Volume Controller (SVC) has unique SAN fabric configuration requirements that are different from what one may be used to for other storage devices. A quality SAN configuration can go a long way towards a stable, reliable, and scalable SVC installation; conversely, a poor SAN environment can make...
- Tags: Performance, IBM TotalStorage SAN Volume Controller, SAN, Best Practice, IBM Corp., IBM SAN Volume Controller, Storage Area Networks (SAN), Storage Management, Storage, Hardware
- White papers 2008-02-10
- Best Practices for At-Home Agents
- What is your mental image of a work-at-home agent? Is it of a smiling, professional agent diligently serving customers? Or do you see a pajama-clad loafer muting "Oprah!" to take an occasional call? Are you envisioning a progressive, cost-saving contact center strategy? Or does the very idea conjure up fears...
- Tags: Agent, Best Practice, Real Estate, Business Operations
- White papers 2008-02-01
- Best Practices for Unlocking Your Hidden Data Center
- Many data centers do not have the power or cooling capacity to extend this level of rack density across the raised-floor area to help meet growing performance demands. Traditional data centers have been provisioned to supply 40 - 60 W per square foot, but densities of 20 - 25 kW...
- Tags: Data Center, Best Practice, Data Centers, Storage, Hardware, Data Management
- White papers 2008-02-01
- Oracle Semantic Technologies Inference Best Practices With RDFS/OWL
- This paper provides inference best practices information for RDFS and OWL using Oracle Database 11g Semantic Technologies. The paper gives recommendations for preparing to work with semantic data and Oracle Database tuning considerations. Then, it provides some best practices to inference using a RDFS rulebase, RDFS++, OWLSIF, and OWLPrime rulebases,...
- Tags: Oracle Corp., Best Practice, Semantic Web, Databases, Internet, Enterprise Software, Software, Data Management
- White papers 2008-02-01
- Best Practices for HP Servers and HP Enterprise Virtual Array 8100 in a Microsoft Exchange Server 2007 Environment of 20,000 Users
- The Customer Focused Teating (CFT) team at HP previously published the Best Practices for HP Servers and HP StorageWorks EVA8000 in a Microsoft Exchange Server 2007 Environment paper, which presented the results of testing a user environment of 5,000 users with both 100-MB and 1-GB mailboxes. This paper builds upon...
- Tags: Microsoft Exchange Server 2007, HP Server, Hewlett-Packard Co., Environment, Microsoft Exchange Server, Microsoft Corp., Best Practice, E-mail Servers, Groupware, Utility Computing, Servers, Enterprise Software, Software, Hardware
- White papers 2008-02-01
- Best Practices for Microsoft Exchange 2007 with HP Server and Storage in Mid-range Environments (MSA60, MSA70, MSA1500)
- This paper provides configuration and performance data, best practices and recommendations to help system administrators deploy Microsoft Exchange Server 2007 on several of the HP MSA family of products. The results presented here are derived from extensive testing. They are intended to help you perform pre-deployment planning and ensure adequate...
- Tags: Microsoft Exchange Server 2007, HP Server, Hewlett-Packard Co., Performance, Microsoft Exchange Server, Storage, Server, Microsoft Corp., Best Practice, E-mail Servers, Performance Management, Groupware, Enterprise Software, Software, Human Resources, Workforce Management
- White papers 2008-02-01
- Backup and Recovery Best Practices for SQL Server 2005, Including HP Data Protector
- With databases regarded as mission critical in most companies, the ability to back up Microsoft SQL Server 2005 data when required and within the specified backup window is vital. To help you choose from the available configuration options and backup and recovery procedures, HP has conducted extensive laboratory tests to...
- Tags: Hewlett-Packard Co., Recovery, Microsoft SQL Server, Best Practice, Microsoft SQL Server 2005, Backups
- White papers 2008-01-29
- Microsoft Exchange Server Best Practices Analyzer Tool (msi)
- It is designed for administrators who want to determine the overall health of their Exchange servers and topology. The Exchange Server Best Practices Analyzer can programmatically collect settings and values from data repositories such as registry, Active Directory, metabase and performance monitor. Once collected, a set of comprehensive best practice...
- Tags: Microsoft Exchange Server, Topology, Microsoft Corp., Best Practice, Tool, E-mail Servers, Groupware, Enterprise Software, Software
- Software downloads 2008-01-25
- Live Webcast: Forrester Best Practices: Improving IT Service Delivery and Support
- The IT help desk is the guardian of day-to-day business productivity, and more importantly, the front door to your IT organization. However, a Forrester survey reveals that only 53% of technology users at U.S. companies are satisfied with the support services they receive. To learn best practices...
- Tags: Webcast, Information Technology, Best Practice, Forrester Research Inc., IT Help Desk, Help Desk, Call Centers, Strategy, Digital Media, It Operations, Management, Consumer Electronics, Personal Technology
- Webcasts 2008-01-23
White Papers and Webcasts