Did you mean
intelligent agent (2 results)
ZDNet Dictionary Definition
- Agent
- A software routine that waits in the background and performs an action when a specified event occurs. For example, agents could transmit a summary file on the first day...
- Full Agent Definition >>
ZDNet Resources
- sort by:
- Relevance
- Date
- Popularity
- What people do after seeing an ad with an URL
- Consumer Activity 2007 2008 Point Change Visit a web site specified in the ad 29% 26% -3 Use search engine to find a website for the company 14% 22% 8 Visit the company website to find the name/phone number of a...
- Blog posts 2008-05-03
- Remote Data Back-Ups (exe)
- The Agent is the software application installed on your computer that manages the backup and retrieval of your files. The Agent connects, via the Internet or local intranet, to a facility called the Data Center to back up your files. Your backups are then stored at the Data Center until...
- Software downloads 2008-04-24
- AgentEZ (zip)
- agentEZ allows you to quickly and easily see the underlying causes for any agent problems sparing you from the tedium and headaches that so often come with manually tracking down these problems. A time-saving tool for Domino administration. This version is the first release on CNET Download.com.
- Software downloads 2008-04-23
- WOA may soon eclipse SOA as most impactful business transformation Agent
- In a recent blog post I questioned whether services oriented architecture (SOA) was driving substantive transformation inside of enterprise IT. My conclusion is that something is not quite right in SOA-ville. The uptake of general-purpose service enablement is by no means a hockey stick trend line. The...
- Blog posts 2008-04-04
- CustomerReach Live Chat (exe)
- CustomerReach Live Chat is a desktop instant messenger for chatting with Web site visitors. CustomerReach offers unique benefits such as a supervisor monitoring option and the ability to have more than one agent in a chat. Rather than using HTML polling to check periodically for online customers, CustomerReach uses a...
- Software downloads 2008-03-06
- Call Centre Agents Improve Performance 3.7 Per Cent With Real-Time Monitoring Solution
- Global Bilgi is a leading customer interaction centre based in Turkey. In 2006, the company started developing Dashboard, an in-house solution that provides team managers with performance data such as team call resolution times. Global Bilgi and Microsoft worked together to enhance the solution by providing real-time data. Since then,...
- Case studies 2008-03-01
- Go Green With Home Agents: How a Virtual Contact Center Can Be Good for Profitability, Competitiveness, and the Environment
- The carbon atom. It's too small to be visible to the naked eye, but it's causing a shift in global business that's hard to ignore. That shift probably is visible in one's business. Perhaps one's company's leaders are committed to doing their part to leave a clean, cool planet for...
- White papers 2008-03-01
- Tapur (Recoder and Answering Agent for Skype) (exe)
- Tapur is an add-on software application for Skype. Tapur is answering machine, voice and movie recorder for Skype. It has Explorer-style user interface, friendly and easy to use. Tapur has personalized and flexible answering setting. Version 1.0.5 includes unspecified updates.
- Software downloads 2008-02-27
- T-Boss Catalog Agent (exe)
- With the use of our T-Boss Catalog Agent you will be able to download catalogs into your T-Boss software with ease. Our Catalog agent interfaces with all T-Boss software versions 2.X and up. This version is the first release on CNET Download.com.
- Software downloads 2008-02-20
- Golf Vacations (zip)
- Budget your next golf vacation using this free online calculator. Simply enter your expenses and it will produce a total trip cost estimation. Make your next golf vacation the best one ever by planning in advance. This version is the first release on CNET Download.com.
- Software downloads 2008-02-20
- Golf Swing Video Finder (zip)
- If you want to watch the latest golf swing videos from Youtube and Metacafe, this program provides an updated feed of the latest Youtube & Metacafe golf swing videos as they are posted. 1 click & you will be taken to the latest videos online. This version is the first...
- Software downloads 2008-02-20
- Golf Info Finder (zip)
- Want to find golf information online but don't know where to look? After you answer 3 quick questions, this tool will find custom golfing info specifically tailored to your needs. It will return a custom list of links to sites specific to your golf playing level and interest. This version...
- Software downloads 2008-02-08
- Best Practices for At-Home Agents
- What is your mental image of a work-at-home agent? Is it of a smiling, professional agent diligently serving customers? Or do you see a pajama-clad loafer muting "Oprah!" to take an occasional call? Are you envisioning a progressive, cost-saving contact center strategy? Or does the very idea conjure up fears...
- White papers 2008-02-01
- Power SNMP for ActiveX (exe)
- PowerSNMP for ActiveX is a family of controls and objects used to manage network devices and access remote MIBs. Full support for SNMPv1, SNMPv2 and ASN.1standards provide interoperability with many network devices. The Manager and Agent controls provide message transport over the network and a suite of supporting objects provide...
- Software downloads 2008-01-29
- Increased Agent Productivity Through Insurance Portal for Merchants Insurance Group
- The Merchants Insurance Group (MIG) wanted to improve the productivity of hundreds of its field agents, whose performance was hindered by the manual process involved in handling business transactions. MindTree leveraged its expertise in the insurance domain and technical proficiency on LANSA technologies to provide a unique solution that helped...
- Case studies 2008-01-24
- iTunes Agent (2)
- iTunes is a great, useful and free music player and organizer. It enables many non-iPod MP3 players to be used with iTunes. The project enables you to synchronize your MP3 player with an iTunes playlist automatically, or with two small mouse-clicks. Not everyone owns an iPod, though Apple certainly would...
- Software downloads 2008-01-08
- Why tech support by chat stinks
- I just had a particularly painful tech support chat with Dell. I was following up on a case that was closed due to missing parts (some were delivered, others delayed, and by the time the final parts were in and I had time to deal with field support, the...
- Blog posts 2008-01-02
- UCCXD - Cisco Contact Center Express/Unified IP IVR Deployment
- View Available Dates and LocationsIn this hands-on Authorized Cisco course, you will gain the knowledge and skills needed to deploy the Cisco IP Contact Center Express product, including deployment of IP IVR and IP ICD as a contact center solution. Tasks include planning, installation, configuration, troubleshooting, and...
- Training 2008-01-01
- LiveXchange Improves Economics and Raises Service Levels for Corporate Contact Centers
- LiveXchange Corporation wanted to provide a feature rich and scalable platform to base LiveXchange and ContractXchange.com environments that enable corporations to run and customize remote agent programs from recruitment, to hiring, training, and operations. The challenge was to allow corporate clients to avoid the 60% failure rate businesses typically experience...
- Case studies 2008-01-01
- Backup Exec 12 for Windows Servers: Agent for Microsoft Exchange
- Companies today are facing the ever-increasing challenge of managing the explosive growth of valuable data. The predominant form of communication for business transactions is email, which makes Exchange an application that is mission critical to organizations of all sizes. Microsoft Exchange generates a huge amount of information that must be...
- White papers 2008-01-01
- << Previous
- page 1 of 19
- Next >>
Content Types
- Blog posts (32 results)
- Case studies (48 results)
- Discussion threads (15 results)
- Presentations (2 results)
- Software downloads (147 results)
- Training (1 results)
- Webcasts (25 results)
- White papers (99 results)
Refining Tags
- Real Estate (278 results)
- Business Operations (278 results)
- Software (97 results)
- Microsoft Corp. (67 results)
- Enterprise Software (61 results)
- It Operations (46 results)
- Call Centers (41 results)
- Customer Relationship Management (CRM) (34 results)
- Internet (26 results)
- Contact Center (25 results)
- Marketing (24 results)
- Security (22 results)
- Hardware (21 results)
- Software/Web Development (21 results)
- Software Development (20 results)
- Cisco Systems Inc. (20 results)
- Office Suites (19 results)
- Microsoft Office (19 results)
- Microsoft Windows (19 results)
- Finance (19 results)
- Networking (18 results)
- Network (17 results)
- Human Resources (16 results)
- Workforce Management (16 results)
- Management (16 results)
- Mobile (16 results)
- Programming Languages (14 results)
- Call-center (13 results)
- Operating Systems (13 results)
- Personal Technology (13 results)
- Development Tools (13 results)
- Online Communications (12 results)
- Productivity (12 results)
- Microsoft Word (12 results)
- Data Management (12 results)
- Word Processors (12 results)
- Wireless (12 results)
- Normalization Documentation (11 results)
- Advertising & Promotion (11 results)
- Web (11 results)
- Microsoft Development Tools (11 results)
- Lernout & Hauspie (11 results)
- E-mail (10 results)
- Monitoring (10 results)
- Insurance (10 results)
- It service Management (10 results)
- Strategy (9 results)
- Performance (9 results)
- Corporate Insurance (9 results)
- Performance Management (8 results)
Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors
- Marc Canter: The master of multimedia speaks
-
In this Super Techies interview, larger-than-life techie Marc Canter talks with ZDNet's Editor in Chief Dan Farber about his career as a multimedia pioneer.
- Watch the video >>
- Built-in Manageability and Proactive Security for Business Desktop PCs
-
"This technical white paper explores the capabiltiies of Intel vPro technology, including remote communication, simpler remote management, proactive security, virtualization, and much more.
- Download the white paper to learn more about Intel® vPro™ Technology >>
- Try Our Products Free for 60 Days and then Buy at 25-45% Off
-
How do you know how well a hot new product will work in your environment? You have to try it. You pay nothing-not even shipping. And, if you decide to buy your trial system, it is at 25-45% off. It's almost too good to be true.
- Learn more about Sun's free 60-day product trials >>
Featured White Paper
- BNET Industries
- Check out BNET's newest resource for managers and executives. Need to do research on your competitors? Don't have time to read every trade pub? BNET Industries is the new source for daily news, insights, and research on 11 major industries and 9,000 public companies.
-
- The technology industry from a different angle
-
- See what's hot in the auto industry
-
- Stay on top of the energy industry
